Officer Logistics Kistnapatam,

Cargill

4 - 8 years

4 - 5 Lacs

nellore

Posted:-1 days ago| Platform:

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Skills Required

order management supply chain administration basic analytical customer support customer service customer experience supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
Process customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation and transportation availability alignment.
Resolve clerical or administrative process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
Support the generation of order related documents.
Update internal stakeholders on order status and any issues.
Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using basic analytical capabilities.
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned

Qualifications

Minimum Qualifications

Bachelor degree
Minimum of four years of related work experience
Other minimum qualifications may apply

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