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Molbio Diagnostics
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Officer - Application Services

Officer - Application Services

Molbio Diagnostics

1 - 3 years

1 - 2 Lacs

Nagpur, Ahmedabad, Jaipur

Posted:3 weeks ago| Platform:

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Skills Required

Application Support Device Installation Customer Service Technical Support User Training

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Ensure On-time Applications support across all modalities within the Territory. Responsible for self and all clients within the region. Provide timely application (hands on) training and technical support to existing and new customers. Provide support to sales team in technical discussions for prospective customers. Provide trouble-shooting and address customer queries. Responsibilities: Application Support / provide training on Molbio's instruments and products. To coordinate with the sales team and customer to ensure readiness of site for application training and plan for training. Provide onsite training to new customers and re-training to existing customers in order to enhance optimal utilization of Molbio's instruments. Joint working with the sales team to support sales Participation in technical discussion during the ongoing sales process with prospects. Drive media sales and revenue generation. Work with regional Branch manager to achieve and deliver business objectives Participate in sales review meetings and work closely with Regional manager to meet the business objectives and achieve budget numbers. Able to complete complicated application calls and service assignments Preferred candidate profile Graduate or Post-Graduate in Science or Medical Lab Technology Prior experience in Diagnostics, working in or with a field force team. 2-3 years of experience is necessary. Ability to build excellent relationships with the different stakeholders including end-users, customers. Knowledge of the local market

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Molbio Diagnostics

www.molbiodiagnostics.com

Biotechnology / Medical Diagnostics

Vasco da Gama

51-200 Employees

17 Jobs

Key People

Dr. Ranjan Shetty

Managing Director
Mr. Rohit Chaturvedi

Chief Operating Officer

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