Office Coordinator

Here is a clean and professional Office Coordinator (Sales & CRM) Job Profile you can use:

Job Title: Office Coordinator – Sales & CRMDepartment: Sales / Customer Relationship ManagementLocation: __________Reporting To: Sales Head / ManagementJob Summary:

The Office Coordinator will support the Sales and CRM team by managing communication, documentation, follow-ups, and coordination activities. The role ensures smooth internal operations, timely customer support, and proper usage of CRM and sales tools.

Key Responsibilities:Sales Coordination

• Assist the sales team with daily follow-ups with distributors, retailers, and field sales representatives.
• Track order status, stock availability, dispatch schedules, and delivery timelines.
• Maintain and update sales records, reports, and trackers in Excel/Google Sheets.
• Coordinate with warehouse/dispatch team for order processing and logistics.
• Help prepare sales reports, performance dashboards, and monthly sales summaries.

CRM & Customer Support

• Manage customer queries, complaints, and feedback through CRM / WhatsApp / calls / emails.
• Ensure entries and updates in the CRM system are accurate and timely.
• Follow up on pending issues and ensure proper closure and resolution.
• Maintain a positive and professional relationship with clients and business partners.

Office Coordination

• Handle basic documentation, filing, data entry, and MIS work.
• Coordinate internal communication between sales, accounts, dispatch and management teams.
• Schedule meetings, manage calendars, and share meeting notes/actions.

Skills Required:

• Strong communication skills (Hindi & English).
• Good knowledge of Google Workspace / MS Office (Excel, Sheets, Docs).
• Experience working with CRM / Sales apps (e.g., Salesforce, Zoho, Leadsquared, etc.) preferred.
• Organized, disciplined, and good follow-up skills.
• Ability to multitask and manage time efficiently.

Qualification:

• Graduate (Any stream)
• 1–3 years of experience in Sales Coordination / CRM / Office Administration preferred.

Salary: As per company standards

Job Types: Full-time, Permanent

Pay: ₹10,779.30 - ₹18,000.00 per month

Work Location: In person