Office Assistant

🔧 Roles & Responsibilities – Office Assistant (Printing & Signage Industry) Order Management: Handle customer orders received via walk-ins, phone, WhatsApp, or email. Record order details accurately and coordinate with the design and production teams. Job Sheet Preparation: Create detailed job sheets for printing and signage work (flex, vinyl, boards, etc.) and share them with the relevant team members. Material Coordination: Keep track of stock levels for materials like flex rolls, vinyl, acrylic sheets, sunboard, foam board, etc. Assist in placing orders for raw materials when needed. Delivery & Dispatch Coordination: Schedule dispatches and deliveries of completed jobs. Coordinate with couriers or the in-house installation team to ensure timely delivery. Vendor Follow-up: Liaise with external vendors for services like lamination, laser cutting, CNC routing, or fabrication. Ensure timely execution of outsourced tasks. Quotation & Billing Support: Prepare basic quotations for customers, assist in price estimation, and help in generating final bills or tax invoices. Customer Communication: Provide updates to clients regarding order status, revisions, and delivery timelines through calls, WhatsApp, or email. Design Briefing: Communicate customer requirements to the design team clearly, especially when clients don't provide ready artwork. Inventory Record Keeping: Maintain records of consumables such as inks, tapes, blades, and tools used in daily production. Filing & Documentation: Organize order forms, invoices, delivery challans, and maintain both physical and digital documentation for reference and audits.