Offer & Onboarding Specialist

4 - 6 years

6 - 10 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Responsible for supporting HR Services by delivering a range of activities which may include payroll services, responding, resolving and/or escalating employee queries, providing operational support within the HR portal, Chat bot and Salesforce CRM tools, or providing guidance and information to employees, managers and HR on complex employee process and data changes, across the breadth of the Workday processes.

Key Accountabilities:

  • Support with the Global Offer and onboarding processes, ensuring to build the optimum experience for the candidates and managers
  • Liaise with the up/downstream teams to ensure a smooth flow of activities
  • Ensure that candidate, employee, and organization data integrity is maintained during the workforce
  • Understand the relevant procedures and processes for the relevant businesses, as we'll as the internal processes.
  • Perform the review and approval steps to ensure these are in line with policy and established.
  • Deliver record and document image management services according to agreed processes
  • Administration processing, following data management processes and procedures.
  • Identify, raise and apply continuous improvements to services.
  • Work closely with other Core People Services team members within the P&C Services to ensure that overall operational objectives are met, ideas shared and lessons learned.
  • Investigate, liaise and resolve sophisticated issues involving multiple systems and team members.
  • Ensure alignment to process maps and standard data input forms.
  • Support team members in resolving operational issues and understanding processes.
  • Support the resolution of business customer concerns.
  • Support acceptance testing for P&C Services technology changes
Crucial Education:
  • Minimum of 4-6 years of relevant previous experience in HR Shared services environment
  • A university degree or equivalent experience or professional qualification, in human resources management or its equivalent.

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