Key Responsibilities & Activities
- Requirement Gathering & Analysis
○ Engage with clients to understand their business processes and objectives.
○ Conduct in-depth analysis of client requirements to identify specific needs.○ Provide process consulting by mapping ‘as-is’ and ‘to-be’ processes to ensure maximum utilization of standard Odoo features.
- Odoo Setup & Configuration
○ Set up Odoo environments based on the customer’s hosting preferences.
○ Configure Odoo applications to align with client-specific business workflows.○ Set up companies, users, and access rights based on organizational structure and security needs.
- Functional Architecting (for Customization Requirements)
○ Conduct GAP analysis to identify business requirements that necessitate custom development.
○ Define functional workflows for business processes requiring customization.○ Draft user stories or detailed functional specifications to guide the technical team.
○ Plan and execute data migration strategies from legacy systems to Odoo.
○ Perform data imports (via templates or scripts) and validate data accuracy post-migration.○ Troubleshoot and resolve any data-related discrepancies.
○ Conduct end-user training sessions on both standard and customized Odoo features.
○ Develop training materials and user documentation for effective onboarding.○ Provide ongoing support and address user queries during the training phase.
○ Perform functional testing to ensure quality before delivering features to the client.
○ Support clients during User Acceptance Testing (UAT) and follow up to ensure completion.○ Define success criteria for user stories involving development or customization.
○ Plan and execute cutover activities for go-live.
○ Ensure smooth transition and provide immediate support during the go-live period.○ Maintain high availability and responsiveness during this critical phase.
○ Provide ongoing support to end-users after implementation.
○ Resolve functional issues and respond to support requests promptly.○ Ensure service levels are maintained in accordance with agreed SLAs.
○ Create and maintain Business Requirement Documents (BRDs) and Functional Specifications (FSDs/User Stories).
○ Prepare user guides and manuals for custom-developed features. ○ Ensure documentation remains up-to-date with ongoing changes and improvements.
- Stakeholder Communication
○ Maintain proactive and transparent communication with clients regarding project progress.
○ Conduct regular project review meetings to ensure alignment with client expectations.
○ Manage project timelines, milestones, and deliverables to ensure successful implementation.
○ Utilize Aktiv's project management system for tracking tasks and logging timesheets.
○ Work closely with developers, technical leads, and other consultants to deliver integrated solutions.
○ Participate in regular internal meetings to align project activities.○ Support the sales team during pre-sales by providing expert consultation.
○ Contribute to continuous improvement initiatives for internal processes & systems and project delivery standards.
○ Assist in the creation of Standard Operating Procedures (SOPs).○ Mentor junior consultants or business analysts and support their development through structured training plans.Skills:- Business requirements, Enterprise Resource Planning (ERP), Odoo (OpenERP), Solution architecture, Business Analysis, IT consulting, Effective communication and Communication Skills