OD L&D Manager

Role & responsibilities

* Design and deliver on-going innovative training programmes across a variety of different platforms (digital and offline) - liaising with external providers where necessary. Experience of the full training lifecycle - from concept through to implementation and facilitation

* Working with different functions to assess, create and implement innovative solutions for a variety of team member engagement initiatives within the specific departments.

* Responsible to design & Facilitate engagement framework leading into an engaged workforce

* Drive performance culture across the Line of  Business assigned and facilitate performance/ talent calibrations.

* Understanding of people practices and policies and collaborate with other team members across HR function to meet the requirement for the business.

* Capture process data and generate insights into effectiveness of HR Processes. Engage and manage stakeholder relationships and delivery of services with a high focus on quality.

* Aligns business objectives with employees and management for the designated business function.

* Serves as a consultant to management on HR related issues.

* Acts as an employee advocate and change agent.

* Proactively assesses the units HR-related needs, and sets the wheels in motion for an efficient and timely resolution.

* Maintains an effective level of business literacy about the business units financial position, its mid/long-term goals and objectives, its culture, and its performance.

* Analyzes trends and metrics in partnership with HR Regional to develop solutions, programs, and policies.

* Works closely with management and employees to improve relationships, build morale, increase productivity and retention.

* Coaches the Business’ departmental heads and Management in performance management processes, compensation, remuneration programs, recruitment practices, and management decision making.

* Manages and resolves delicate and complex employee relations matters and conducts, thorough and effective investigations.

* Supports leadership on progressive discipline of employees as well as employment decisions and re-organizations.

* Serves as the first stop, dedicated point of contact for all HR related questions/concerns of the function’s Employees.

* Leads and supports in key projects and company initiatives.

* Provides training, coaching, and mentoring to local HR when applicable.

* Travel within India and occasionally in the region to drive programs

* Develop program, processes to support business objectives and Partner with Business leaders on growth related workforce planning, structure & span, Career Planning & Development, Capability building, and succession planning.

* Be an advisor/ consultant to Leaders & Managers in the business unit, Provide ongoing support to the HR Manager on human resources related matters, policies and procedures.

* Perform other duties as assigned.

Preferred candidate profile

Good understanding of Human Resources and Organizational Development principles

• Fluency in English; and other local languages is a plus
• Strong computer skills to include Microsoft Office (Excel, PowerPoint, Word) and facility in HRIS.
• Excellent communication skills both verbal and written, including presentation skills.
• Excellent interpersonal skills with people at all levels, internally and externally.
• Ability to work with agility while engaging, conducting diagnosis, analysing findings, generating options and building commitment to solutions.
• Event design and facilitation skills.
• Training skills
• Numeracy and ability to analyse quantitative and qualitative data.