Job
Description
SUMMARY Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location Apply Now: https://openings.2coms.com/forms/49ad50d847cde7cb58a004ea83518e678a260eded558ccd07e11583dc70a0d25 Job Description: Utilize expertise in analytics and technology to improve operational efficiency for NON VOICE processes in an MNC. Implement operational enhancements for team members. Job Role: Deliver email and chat support to the company's clients. Manage backend data for customers and maintain reports. Ensure satisfactory resolution of customer queries. Handle customer complaints and escalate them to a supervisor as necessary. Minimum Qualification: BA, BBA, BCOM, BBI, BAF, BMS (BSC IT NOT CONSIDER) Diploma and Technical (BE, BTECH), BSC, BCA graduates need not apply. Mandatory excellent verbal and written communication skills. Basic or good knowledge of MS Office (Excel, Word, and PowerPoint). Willingness to work night shifts (US shift timings). All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card required. Note: Candidates should reside within 30 km from Airoli. Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off. Priority given to BA & B.com graduates, but BBA, BMS, BBI, BMM candidates will also be considered. Requirements Requirements: BA, BBA, BCOM, BBI, BAF, BMS degree Excellent verbal and written communication skills Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) Willingness to work night shifts All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card Benefits Salary Offered : Freshers - 19650 CTC per month PF ESI BOTH WAY CAB WORK FROM OFFICE
