Non Voice & Chat Process Professional

0 - 5 years

1 - 4 Lacs

ghaziabad

Posted:3 days ago| Platform: Naukri logo

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Skills Required

chat process blended process customer service international call center non voice process us proccess chat support voice process uk shift email process customer care executive customer support technical support collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Manage and coordinate recruitment processes to ensure timely completion.
  • Develop and implement effective sourcing strategies to attract top talent.
  • Build and maintain relationships with clients and candidates for excellent customer service.
  • Conduct interviews and assessments to evaluate candidate skills and fit.
  • Collaborate with internal teams to develop and implement HR initiatives.
  • Analyze recruitment metrics to identify areas for improvement and optimize processes.

Job Requirements

  • Strong knowledge of recruitment principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficient in using applicant tracking systems and other recruitment tools.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • A graduate or postgraduate degree is required.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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