Non-IT Recruitment Delivery Manager

Job Title:

Non-IT Manager Staffing & Recruitment Delivery Operations

Location:Indiranagar, Bangalore

Experience:5 to 12 years

Industry:Recruitment / Staffing (Non-IT)

Employment Type:Full-time

About the Role:

We are seeking a driven and experienced Non-IT Recruitment Manager from a consultancy background, with proven expertise in delivery operations, team leadership, client acquisition, and client servicing for non-IT staffing mandates. The ideal candidate will have managed end-to-end recruitment operations, acquired and handled key non-IT accounts, led a delivery team, and ensured client satisfaction through consistent results.

Key Responsibilities:

Client Acquisition

Identify and acquire new non-IT clients across industries such as BFSI, FMCG, Manufacturing, Healthcare, and Retail.

Present the companys recruitment capabilities and service offerings.

Understand client hiring needs and propose tailored staffing solutions.

Negotiate commercials and close agreements aligned with company standards.

Recruitment Delivery Management

Oversee end-to-end delivery of non-IT recruitment mandates across various sectors.

Ensure timely and high-quality sourcing, screening, and onboarding of candidates.

Work closely with clients to align hiring needs with team execution.

Team Management

Lead and manage a team of recruiters and delivery professionals.

Assign roles, track progress, and ensure target achievement.

Provide regular coaching and support to maximize team efficiency.

Client Relationship Management

Serve as the main point of contact for key accounts.

Build strong, long-term relationships through regular follow-ups and performance reviews.

Handle escalations and client feedback with a proactive approach.

Delivery Operations Oversight

Ensure smooth coordination between sourcing, recruitment, and client servicing teams.

Track fulfillment rates and address gaps in delivery proactively.

Streamline internal workflows to improve turnaround time and client satisfaction.

Market Awareness & Talent Planning

Stay updated on hiring trends, salary benchmarks, and talent availability in the non-IT sector.

Guide recruiters on talent sourcing strategies and pipeline building.

Anticipate market challenges and adjust delivery strategies accordingly.

Candidate Requirements:

Experience: 5–12 years in recruitment delivery and client acquisition within a consultancy (non-IT domain only).

Strong experience in team leadership, non-IT recruitment delivery, and key account handling.

Proven track record in acquiring and managing non-IT clients.

Excellent communication, negotiation, and client-facing skills.

Deep understanding of recruitment processes and talent landscapes.

Ability to thrive in a target-driven, fast-paced environment.