NOC Engineer

Job Title: NOC Engineer – A2P SMS & Voice

Location: Mumbai / Noida

Company: Dialtec Communication

Experience: 2–3 Years

Job Type: Full-Time

About Us:

Dialtec Communication is a growing telecom company providing global Voice and SMS services. With offices in Mumbai and Noida, we offer a fast-paced and dynamic work environment with global exposure.

Job Overview:

We are hiring NOC Engineers with 2–3 years of experience in Voice & SMS operations. This role involves monitoring network traffic, troubleshooting issues, and ensuring service uptime.

Key Responsibilities:

• Monitor Voice and SMS traffic and system alerts
• Troubleshoot call drops, SMS failures, and routing issues
• Coordinate with carriers and vendors for quick resolution
• Analyze CDRs and generate traffic/performance reports
• Work with protocols like SIP, RTP, SMPP, SS7
• Use Linux for server checks and log analysis
• Handle routing updates and basic system maintenance
• Document incidents and support tickets

Requirements:

• 2–3 years of NOC experience in telecom (A2P SMS & Voice)
• Knowledge of VoIP (SIP, RTP) and messaging protocols (SMPP, SS7)
• Familiar with tools like FreeSWITCH, Asterisk, or SMSC platforms
• Basic Linux skills
• Strong troubleshooting and communication abilities

Good to Have:

• Experience with monitoring tools (Zabbix, Grafana, PRTG)
• Knowledge of routing, number portability, and HLR lookups

Perks:

• Competitive salary + shift allowance
• Health insurance & paid leave
• Global project exposure
• Learning & development support

Apply Now:

Send your resume to hr@dialteccommunication.com or 9634079920 with subject line:

“NOC Engineer – Voice & SMS Application”

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person