Network Operations Engineer

Dear Connections,

ACL Digital is hiring for permanent opportunity for Network Operation Engineer(NOC) for Pune location.

Job Title: Network Operations Engineer (L2/L3)

Experience:

Location:

Work Mode

Notice Period

Job Summary

Network Operations Engineer

Key Responsibilities

• Monitor network elements, services, and applications using

  NSP/NMS

• Proactively identify, analyze, and respond to network alarms, alerts, and incidents
• Perform

  first-level troubleshooting

  for network issues related to:
• IP/MPLS
• BGP, OSPF, IS-IS
• Segment Routing (SR)
• EVPN
• Log, track, and manage incidents in accordance with defined

  SLA/OLA

  processes
• Escalate issues to

  CTA, TAC, vendors, or field teams

  as per escalation matrix
• Coordinate with vendors and TAC teams for fault isolation and resolution
• Perform basic checks, validation, and continuous health monitoring of the network
• Execute

  Standard Operating Procedures (SOPs)

  and adhere to change management processes
• Communicate incident status and updates to stakeholders via calls, emails, and messaging tools
• Participate in

  RCA, RFO, and post-incident analysis

• Support planned maintenance activities, including

  off-hours or shift-based work

  , as required

Technical Skills Required

• Strong understanding of

  TCP/IP, LAN/WAN, routing & switching

• Hands-on experience with:

• BGP, OSPF, IS-IS

• MPLS, Segment Routing

• EVPN

• Experience with

  NMS/NSP tools

  (e.g., Cramer or similar platforms)
• Working knowledge of

  ticketing systems

  such as

  ServiceNow

• Basic understanding of

  Optical/DWDM technologies

  (added advantage)
• Exposure to

  Nokia platforms

  is a plus

If you are find yourself that above job responsibiities matching with you than share me your updated resume with mandatory details:

Thanks & Regards

Amit Kumar