Network Operations Center Engineer

OpenStack NOC & SOC Engineer

cloud computing, networking, Linux systems, and DevOps automation

24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.

Detecting, analyzing, and responding to security threats and anomalies.

Key Responsibilities

• Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).
• Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).
• Respond to alerts and incidents related to compute, network, or storage availability following the Play books.
• Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services.
• Monitor and analyze

  security events, alerts, and logs

  across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems.
• Escalate complex issues to L2/L3 engineers following standard incident-management procedures.
• Document incidents, root cause, and operational runbooks accurately.
• Participate in regular learning and improvement sessions on OpenStack, networking, and automation.
• Operate

  SIEM tools

  (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior.
• Perform

  first-level incident triage

  , classification, and escalation following SOC runbooks.
• Contribute to the development of

  security automation scripts

  (Python / Bash / Ansible).
• Collaborate with Cloud Infrastructure teams for coordinated incident response.
• Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.

Required Skills

• Strong understanding of

  Linux (Ubuntu/CentOS)

  administration and CLI.
• Basic knowledge of

  networking fundamentals

  (IP addressing, routing, VLANs, DNS, DHCP, firewall basics).
• Familiarity with

  virtualization concepts

  (hypervisor, VM, image, snapshot).
• Awareness of

  OpenStack architecture

  and major components.
• Good understanding of

  cloud concepts

  – IaaS, PaaS, private vs public cloud.
• Eagerness to learn automation tools (Ansible, Bash, Python scripting).
• Ability to work in

  24×7 rotational shifts

  (monitoring environment).
• Strong analytical thinking and documentation skills.

Educational Qualification

• B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field.
• Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.