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Job Type

Contractual

Job Description

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.


About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.


Job Title:


Location: Pune/ Hyderabad


Experience:


Job Type:


Notice Period:



Primary Role

Ensure stability and performance of deployed sites; handle escalations and troubleshoot issues across SD-WAN and LAN environments.

Responsibilities

Issue Resolution

  • Troubleshoot

    hard-down scenarios

    , routing/switching issues.
  • Handle

    L2/L3 escalations

    for SD-WAN and LAN devices.

Performance Monitoring

  • Monitor network health using

    VCO

    ,

    Meraki Dashboard

    , and

    Aruba Central

    .
  • Identify and resolve

    performance bottlenecks

    .

Configuration Audits

  • Validate deployed configurations against design.
  • Recommend and implement

    corrective actions

    .

Customer Support

  • Act as a

    technical point of contact

    for post-deployment issues.
  • Provide

    RCA and resolution plans

    for recurring issues.

Protocol Expertise

  • Strong understanding of:
  • QoS, DHCP, NTP, SNMP, SSH, IPSec

  • Routing protocols

    : OSPF, EIGRP, BGP
  • Inter-company routing

    and

    packet flow analysis

Experience Requirements

  • 5–7 years

    of L2 experience with

    deep troubleshooting

    .
  • Experience with:
  • VCO VeloCloud Orchestrator

  • Network control, management, and security protocols (as listed above)

Mandatory Skills: Network Data Admin .

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