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Network Account Manager

4 - 9 years

10 - 20 Lacs

Gurugram Manesar Delhi / NCR

Posted:6 hours ago| Platform: Naukri logo

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Skills Required

OTN Ciena Tejas SDH Transmission ALU ECI Incident Management DWDM Huawei

Work Mode

Work from Office

Job Type

Full Time

Job Description

Please note: The job location for this role will be MANESAR, Haryana . Role & responsibilities Understanding of Network architecture of the assigned customers. Solutions provided by Airtel & competitors to the customer. Customer expectations from the solutions. Coordination with Technical stakeholders in customers organization. Ensures right health of all critical & high value solutions. Insights to planning for configuring solutions basis customers requirements. Single point of contact for the customer for technical engagements. Technical expert and enabled with all tools. Handling the customer escalation and provide the solution timely. Good Communication, Analytical & Liaising skill to manage the partner and get them convince through the logical inputs. Measurement of the all KPIs & Performances of the all Lease partners as per the agreement. Hands on experience on MS Excel & PowerPoint to present the team/function performance. Key Learner and innovative mind set to convert the manual jobs to automate through Tools. Auditing the work performance of the team and appraise subordinates. Preferred candidate profile In Depth knowledge of IP domain . In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains . Expert level of working experience with P2P & P2MP Services , EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, and TEJAS, ECI, high end DXC, OTN and DWDM equipment . Incident management, people management, Problem management.

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Airtel
Airtel
www.airtel.com

Telecommunications

New Delhi

Approximately 250,000 Employees

234 Jobs

    Key People

  • Gopal Vittal

    Managing Director & CEO

  • Akshay Munjal

    Chief Financial Officer

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