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8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Network and Data Center Engineer, you will be responsible for providing Planning, Designing, Implementation, Operation, and Optimization services to Customers focusing on Cisco Network & Data Center products and related solutions. Your role will involve establishing strong relationships with customer management and teams, particularly in Data Center Infrastructure areas and future technology. You will be expected to tackle complex, multi-functional issues that span various technologies such as network, server, virtualization, security, applications, operations, content switching, caching, content delivery networks, and security. Applying a sound analytic process to assist in issue resolution will be a key part of your responsibilities. Additionally, you will offer technical support to customers during software and hardware upgrades and Proof of Concepts, collaborating with TAC (Technical Assistance Center) teams, third-party vendors, Cisco Sales and Professional Services, as well as Development and Engineering teams. Your key skills should include knowledge and experience with routing protocols like BGP, OSPF, Static Routing, BFD, PIM, etc. Familiarity with ACI and related terminologies such as Vxlan, Tenant, BD creation, EPG, Subnet, Contract, L3 out, and L2 out will be essential. Proficiency in switching technology, including Vlan, Spanning-tree, VTP, ACL, along with knowledge of Multicast routing, PIM, IGMP protocols, SPT, is required. Hands-on experience with Cisco, Huawei, and Arista devices, particularly the Nexus family (e.g., VPC, VDC, MEC, Orphan port management), is preferred. A strong understanding of TCP/IP, IPSec, PPP, HSRP, VRRP, redundancy protocols, IPSLA, and SNMP protocols is necessary. You should also have hands-on experience in designing and troubleshooting DC equipment, such as Nexus Boxes and Spine & Leaf Topology, as well as ACI Traffic Flow. Certifications such as CCIE (preferred) and CCNP (required) will enhance your profile for this role. Additionally, having a grasp of the fundamentals of Cisco SD-WAN will be advantageous. Knowledge of Cisco Data Center products like Nexus 9000, Nexus 3000, Nexus 7000/5000, and Cisco ACI, as well as experience with Cisco ASR 9K (IOS XR) and Cisco ASR 1K (IOS/IOS XE), VXLAN, and ACI is mandatory. Expertise in IP/MPLS and ACI Migration, as well as experience with L4-L7 load balancing, firewalls, etc., will be considered a plus. The role may require working in a 24x7 shift environment, so flexibility in shift timings is essential for this position.,
Posted 2 days ago
5.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
You are an experienced and results-driven Radio Access Network (RAN) Engineer with 5-10 years of expertise in multi-vendor environments such as Huawei, Nokia, and Samsung. Your role involves network optimization, performance analysis, and radio planning across various technologies including 2G, 3G, 4G, and 5G (SA/NSA). You must possess a deep understanding of network configuration, KPI monitoring, and optimization tools to ensure optimal performance. Your key responsibilities will include performing end-to-end network performance monitoring, analyzing data, and detecting anomalies. Generating and managing performance reports, including KPI analysis, identifying top offenders, and making optimization recommendations is crucial. You will configure and maintain network parameters baselines, provide technical input for hardware and parameter changes, and conduct assessments for network quality enhancement. As a Radio Access Network Engineer, you will be responsible for maintaining logical configurations, performing database consistency checks, and utilizing tools like Atoll and MapInfo for planning and visualization. Supporting the creation of dashboards and custom queries in performance management systems is also part of your role. To qualify for this position, you should hold a Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. You must have 5-10 years of experience in Radio Access Network Engineering with a focus on Huawei, Nokia, and/or Samsung. Proficiency in radio network optimization for various technologies and a solid understanding of vendor-specific parameters, features, and configuration practices are essential. Hands-on experience with Atoll, MapInfo, and performance management tools, along with strong analytical and documentation skills, are required. Preferred qualifications include vendor certifications from Huawei, Nokia, or Samsung, exposure to network planning, optimization, troubleshooting, and RCA for multiple operators, and high proficiency in technical and soft skills. As a mandatory requirement, you should possess skills in Radio Access Network, RAN, Radio Access, Performance, Network Performance, Troubleshooting, Key Performance Indicators (KPI), Access Networks, 2G, 3G, 4G, Huawei, Nokia, Samsung, Ericsson, and Optimal Tilt.,
Posted 2 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Deep Expertise in one of the OSS Domains Network Service Assurance Service Orchestration Inventory Management Fulfilment Network Analytics Autonomous Networks Technical Requirements: Telecom Operational Processes End to end understanding from service ordering to assurance and billing Telecom Network Architectures 5G LTE Fibre MPLS SD WAN TM Forum Standards eTOM TAM SID Open Digital Architecture ODA Cloud Virtualization Technologies Platforms AWS Azure Google Cloud Architectures Cloud native NFV SDN Containers Kubernetes Software Architecture Microservices based design and implementation Database Expertise Oracle MongoDB MySQL NoSQL Additional Responsibilities: Certifications Preferred TOGAF 9 Cloud Certifications AWS Azure GCP ITIL OSS COTS Product Certifications e g Netcool Infovista Amdocs Netcracker Nokia Ericsson Huawei CCNA CCNP Preferred Skills: Domain->Telecom->OSS/BSS,Domain->Telecom->Telecom - ALL,Technology->5G->5G Network Architecture,Technology->Network-Wireless-Access->LTE
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
indore, madhya pradesh
On-site
You should be proficient in tools like RANPLAN, ATOLL, iBWAVE and have strong experience in indoor RF design, HLD creation, and site survey validation. Your understanding of LTE, 5G NR, and multi-band RF propagation in indoor environments will be crucial for this role. Hands-on experience with walk-test/drive-test analysis using TEMS, NEMO is highly desired. Familiarity with vendors such as Ericsson, Nokia, Huawei, and CommScope is a plus. Additionally, you should be familiar with enterprise Wi-Fi integration for indoor coverage. The notice period for this position is 15 days or a maximum of 1 month. The location for this role is Indore with a work from office setup.,
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Noida
Work from Office
Role & responsibilities Integration and migration of OLT (Optical Line Terminal), ONT (Optical Network Terminal), and other fiber access network elements. Configure and test fiber network management systems (NMS, EMS, OSS/BSS). Implements, and maintains fixed access network, focusing on technologies like DSLAM, MSAN, OLT, and FTTX, ensuring reliable and high-quality broadband and Ethernet access for customers. Diagnose and resolve fiber network issues, signal degradation, and connectivity problems. Implement VLANs, QoS, and security policies on fiber network equipment. Provide an Operationally Excellent service to both internal and external customers To work in a culture and way of working characterized by proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy. Perform regular preventive maintenance and troubleshooting of transmission systems. Ensure minimal downtime by proactively addressing network issues. Identify and resolve transmission failures and disruptions. Coordinate with field engineers and vendors for timely issue resolution. Preferred candidate profile Network Engineer
Posted 1 month ago
2.0 - 5.0 years
10 - 13 Lacs
Bengaluru
Hybrid
Job Title: Junior Storage Administrator Huawei Storage Experience: 2 to 4 Years Location: Bangalore Job Type: Full-Time Job Summary: We are seeking a dedicated and technically sound Junior Storage Administrator with 2 to 4+ years of experience in Huawei Storage systems. The candidate will be responsible for supporting storage operations, monitoring system health, handling tickets, and ensuring smooth delivery of Huawei storage services in line with ITIL practices and service SLAs. Key Responsibilities: Huawei Storage Operations & Monitoring: Manage and monitor Huawei storage platforms using tools such as Device Manager and eSight . Perform basic configuration, provisioning, and maintenance tasks. Monitor system health, performance, and capacity usage. Incident, Problem & Change Management: Troubleshoot and resolve Huawei storage-related incidents (INM). Perform root cause analysis of recurring issues (PRM). Support planned changes like firmware updates and storage expansions (CHM) following defined change control processes. Delivery Order Management (DOM): Execute provisioning and decommissioning tasks for LUNs, volumes, and other storage resources. Coordinate with stakeholders to complete storage delivery orders as per defined timelines. Ticketing & Documentation: Manage tickets for incidents, problems, changes, and requests using ITIL-aligned tools. Maintain documentation for configurations, issue resolutions, and standard operating procedures. Collaboration & Communication: Work closely with server, virtualization, and backup teams to ensure end-to-end service availability. Provide regular updates on ongoing issues, activities, and planned changes. Handle lifecycle of ITIL-based processes: Incident Management (INM) – Quickly resolve or escalate storage incidents. Change Management (CHM) – Plan and execute storage changes with minimal impact. Problem Management (PRM) – Identify root causes and contribute to permanent fixes. Delivery Order Management (DOM) – Fulfil customer storage provisioning and decommissioning requests. Create, update, and resolve tickets using ITSM tools (e.g., Service Center3, Remedy, Snow etc.). Perform regular health checks and proactively identify and act on risk factors in storage systems. Collaborate with internal/external teams to execute planned maintenance and storage changes. Maintain proper documentation of configurations, known errors, RCA, and SOPs. Participate in change management and DR drills. Required Skills: 2 to 4 years of hands-on experience with Huawei Storage systems . Good understanding of SAN, NAS, iSCSI, Fibre Channel protocols. Experience with Huawei storage provisioning, replication, and basic performance tuning. Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Remedy). Strong analytical, troubleshooting, and documentation skills. Preferred Qualifications: Huawei Storage Certification (e.g., HCIA-Storage , HCIP-Storage ). Basic scripting (PowerShell, Shell, or Python) for operational automation. Exposure to hybrid storage environments or virtualization platforms (VMware, Hyper-V). What We Offer: Opportunity to work on enterprise-grade Huawei storage solutions. Technical growth through learning programs and certification support. Collaborative team environment and exposure to end-to-end IT infrastructure operations.
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Jammu, Jammu & Kashmir, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation M1 Function/Department Technology/ O&M Location Punjab Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
Please note: The job location for this role will be MANESAR, Haryana . Role & responsibilities Understanding of Network architecture of the assigned customers. Solutions provided by Airtel & competitors to the customer. Customer expectations from the solutions. Coordination with Technical stakeholders in customers organization. Ensures right health of all critical & high value solutions. Insights to planning for configuring solutions basis customers requirements. Single point of contact for the customer for technical engagements. Technical expert and enabled with all tools. Handling the customer escalation and provide the solution timely. Good Communication, Analytical & Liaising skill to manage the partner and get them convince through the logical inputs. Measurement of the all KPIs & Performances of the all Lease partners as per the agreement. Hands on experience on MS Excel & PowerPoint to present the team/function performance. Key Learner and innovative mind set to convert the manual jobs to automate through Tools. Auditing the work performance of the team and appraise subordinates. Preferred candidate profile In Depth knowledge of IP domain . In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains . Expert level of working experience with P2P & P2MP Services , EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, and TEJAS, ECI, high end DXC, OTN and DWDM equipment . Incident management, people management, Problem management.
Posted 1 month ago
1.0 - 6.0 years
4 - 5 Lacs
Manesar
Work from Office
Job Summary: We are seeking an experienced Incident Management Engineer to join our Network Operations Center (NOC) team. The successful candidate will be responsible for managing and resolving incidents related to Ciena, Huawei, and Nokia DWDM networks. The ideal candidate should have a strong background in telecommunications, optical networks, and incident management. Key Responsibilities: 1. *Incident Management*: Detect, investigate, and resolve incidents related to Ciena, Huawei, and DWDM networks. 2. *Network Monitoring*: Monitor network performance and alarms using various tools and systems. 3. *Troubleshooting*: Perform root cause analysis and troubleshooting to identify and resolve network issues. 4. *Communication*: Collaborate with internal teams, vendors, and customers to resolve incidents and provide updates. 5. *Documentation*: Maintain accurate and up-to-date documentation of incidents, including root cause analysis and resolution. 6. *Process Improvement*: Participate in process improvement initiatives to enhance incident management processes and procedures. 7. *Knowledge Management*: Share knowledge and expertise with team members to improve overall team performance. Requirements: 1. *Education*: Bachelor's degree in Computer Science, Electronic Engineering, or related field. 2. *Experience*: Minimum 1-5 years of experience in incident management, network operations, or related field. 3. *Technical Skills*: Strong knowledge of Ciena RLS, Metro Core, OTN, Huawei Metro Core, OTN and Huawei Metro Core, Nokia OTN & Metro Core DWDM networks, including optical transmission,
Posted 1 month ago
5.0 - 10.0 years
8 - 11 Lacs
Manesar
Work from Office
Job Summary: We are seeking an experienced Incident Management Engineer to join our Network Operations Center (NOC) team. The successful candidate will be responsible for managing and resolving incidents related to Ciena, Huawei, and DWDM networks. The ideal candidate will have a strong background in telecommunications, optical networks, and incident management. Key Responsibilities: 1. *Incident Management*: Detect, investigate, and resolve incidents related to Ciena, Huawei, and DWDM networks. 2. *Network Monitoring*: Monitor network performance and alarms using various tools and systems. 3. *Troubleshooting*: Perform root cause analysis and troubleshooting to identify and resolve network issues. 4. *Communication*: Collaborate with internal teams, vendors, and customers to resolve incidents and provide updates. 5. *Documentation*: Maintain accurate and up-to-date documentation of incidents, including root cause analysis and resolution. 6. *Process Improvement*: Participate in process improvement initiatives to enhance incident management processes and procedures. 7. *Knowledge Management*: Share knowledge and expertise with team members to improve overall team performance. Requirements: 1. *Education*: Bachelor's degree in Computer Science, Electronics Engineering, or related field. 2. *Experience*: Minimum 5 to 10 years years of experience in incident management, network operations, or related field. 3. *Technical Skills*: Strong knowledge of Ciena, Huawei, and DWDM networks, including optical transmission, switching, and routing. 4. *Certifications*: Relevant certifications, such as CCNA, CCNP, or equivalent
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Ranchi, Jharkhand, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Ranchi Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Patna, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Patna Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Bhagalpur, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Bhagalpur Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Muzaffarpur, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Muzaffarpur Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation M1 Function/Department Technology/ O&M Location Bhubaneshwar Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
• Network Monitoring for Alarms in Huawei Network NMS • VAS - SMSC MMSC, Bulk Message Server BMS, USSD, OTA(Over the Air), Messaging Gateway Server, CRBT, VMS Voice Mail Server, Miss call alert node level alarm monitoring and troubleshooting Huawei
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
Role & responsibilities Manage the planning and execution of wireline link delivery for new and existing accounts. Analyze customer requirements and align them with Airtel Business capabilities to design effective solutions. Ensure preparation of RFS (Ready for Service) documentation and oversee seamless project delivery. Lead and guide the on-ground delivery team while coordinating with NOC, Planning, SCM, Customer Engineering, and Sales teams. Define and monitor customer-impacting KPIs; continuously improve customer support processes. Drive customer satisfaction through SLA adherence, churn control, and rate management. Conduct regular field visits for service migrations, bandwidth upgrades, and device replacements. Organize on-field training sessions to continuously upgrade the teams technical knowledge and operational capabilities. Exhibit strong problem-solving skills and maintain performance under pressure to ensure service excellence. Preferred candidate profile Certifications such as CCNA , CCNP , or equivalent will be considered a strong advantage. Familiarity with wireline delivery and operational tools. Ability to work flexible hours, including weekends and evenings. Strong interpersonal, coordination, and leadership skills. Excellent written and verbal communication skills.
Posted 2 months ago
5.0 - 10.0 years
7 - 13 Lacs
Manesar
Work from Office
Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Proficient understanding of SD-WAN technologies and their implementation. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.
Posted 2 months ago
7 - 10 years
7 - 13 Lacs
Manesar
Work from Office
Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.
Posted 2 months ago
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