33 Ciena Jobs

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

• Site survey and survey report preparing • Ciena 6500 & RLS equipment Installation, Power on and commissioning • Card addition and Card removal activity along with patch cord routing • Node Integration and Nodal ATP Quality as per Ciena standard

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to the Senior Manager, Optical Engineering, you will work alongside a team of test/security engineers/developers responsible for testing Ciena s next generation products. You will have the opportunity to explore into software programming to create test automation solutions for Ciena s next generation products. Your involvement will extend to contributing to test automation frameworks and tools. You will engage in collaboration with test engineers to jointly develop and execute test scripts. Note: Responsibilities can be further adapted according to the capabilities and interests of the successful candidate. The Must Haves: Candidates working towards the completion of a bachelor s or master s degree in computer science, IT, or a related field are invited to apply. Familiarity with programming languages, particularly Python, JavaScript, or Java, is required. Familiarity with Windows and Linux operating systems. Assets: Hands-on Experience with GUI programming (for ex: Python QT, Python TkInter, React, or JavaScript etc) would provide an additional edge.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to the Director, Channel Sales, the CMS Consultant role is responsible for new services creation within the Ciena Partner Network (CPN) community. This position combines sales, technical, marketing, and product expertise into a critical shared resource that delivers support to strategic customers, and account management teams. In this role you will: Identify target market segments, quantify market opportunities, identify and engage relevant partners/consultants, assess the competitive landscape, and develop and assist with implementing services and solutions that unlock new growth opportunities for the CMS service. Drive new CMS service development (including productization on Optical, Routing Technologies), lead to cash, OSS/BSS operationalization & building storyboards with our partners and customers). Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. You will build and evaluate key customer engagement assessments. Also engage with key partner sales and marketing executives, creating and maintaining strong relationships with our partners. Accountable for demonstrating and implementing best practices in business development, consulting, marketing, sales enablement, and team values. You will prioritize resources as well as OPEX and market development fund investment, to achieve short and long-term sales growth. Responsible for developing and managing the overall Managed Service Provider growth strategy to meet or exceed order targets. You will monitor progress against business targets throughout the duration of engagements. The Must Haves: MBA or equivalent degree. Effective communicator (executive presence, synthesized messaging (+) strong written / verbal / visual / video / social skills) 15+ yrs Partner Channel Sales Mgmt. Experience selling to and through large System Integrators, VARs, and MSPs for targeted end user segments. Pre-existing relationships with top MSPs that address the enterprise, ICP and DCO market segments. Demonstrated experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services. Experience developing financials models to translate the solution benefits into financial business case justification for transformation.

Ciena s 6500 Product Family seeks an application software designer to develop application software for the provisioning, alarm detection/reporting, conditioning etc for the GigE/FC/OCn/OTM facilities on the optical transponder modules on the 6500 product. Responsibilities include: Participate in C, C++ software development of new functionality in various software components. Write embedded middle-ware software responsible for the operations, administration and maintenance (OAM) of the equipment. Participate in the design of various embedded software applications. Test, document, debug and maintain the applications. Participate in backlog defect reduction. Write scripts, test utilities, and other development tools . Required Skills The successful applicant will have the following skills: Programming experience in C/C++. Programming experience with Inter-process communication facilities on Linux and VxWorks. Programming experience in bash, perl and Python. Ability to work within a team, and to influence other teams. Understanding of profiling tools for resource usage and performance. Required Experience Required Experience bachelors degree in Electrical/Electronics or Computer Engineering.

Design, develop, and support low-level software to control intelligent devices in a Ciena product. Candidate will also develop software subsystems for Inter-Process communication, Synchronized system startup, and Information Model persistence. The Must Haves: Understand hardware functionality and software drivers for monitor and control. Understand multi-processor high reliable software system architectures Responsibility for embedded software including requirements analysis, design, implementation, testing, and documentation. Attend meetings, report progress, and interact closely with team members and other teams as required. SKILLS Strong knowledge of C, operating system concepts Knowledge of embedded real-time software development (VXWORKS/LINUX) Strong software coding, testing, and documentation skills. Ability to document progress and results. Good to Have Independent self-starter Strong commitment to product excellence Excellent communications skills EDUCATION and/or RELEVANT EXPERIENCE Masters/Bachelors in CS Technical experience with around 0-2 years in software development.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, we'll-being, and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. Job Description The communications networking industry is undergoing transformative change and Ciena is leading the charge with a fresh wave of innovation uniting optical and packet technologies. As a trusted partner to over 1,000 customers in 60+ countries, Ciena builds networks that fundamentally changes the way our customers compete. Ciena s Routing and Switching business plays an instrumental role in our strategy and is bringing products and solutions to market that win with the pillars of speed - service delivery, agility, and assurance. What we're looking for: We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people lives - their productivity, their creativity and comfort. That s why our engineers design and implement innovative technologies that allow people to do great things. With large customer base and proven capabilities - Ciena s Routing and Switching software team is focussing on design/development of Next generation Routing/Aggregation Platforms with enhanced Routing and MPLS capabilities to take advantage of worldwide market opportunities as Service Providers, Enterprises and Datacentre virtualize their networks, unify their legacy networks and prepare for 5G. We are looking for motivated Software Engineers with penchant for learning to join our team. What will you do at Ciena The candidate will be involved in the design and development of software for our next generation Networking Platforms in Routing and Switching. This position will focus on software design and implementation. As part of a software development team, you will be introduced to new technologies, design practices, development and debugging techniques that will help you grow both professionally and personally. It is a unique opportunity to apply and enhance your engineering knowledge and skills in an environment dedicated to maintaining industry superiority. The candidate will be expected to provide basic assessment of own work including effort estimation, status reporting etc The candidate will get enough exposure for continuous learning and development of skills in the related domain. Required Skills: Good understanding of Software Design principles and C programming. Theoretical/practical exposure to networking protocols (Ethernet switching, Layer-3 routing, MPLS) is desired Good design, testing, debugging and documentation skills. Excellent verbal and written communication skills. Self-starter with a strong can do belief, who can work in a dynamic environment with little supervision. Education and Experience: Bachelor s/ Master s degree in Computer Science or Electronics and Communication. TBH# or CBT# (Required for all Requisitions, contact your Business Ops Prime or Cost Center Manager for the number)

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual s passions, growth, we'llbeing and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Services Business Process Optimization and Digitization has a mandate to transform the business processes and tools to enable services business to operate with ease and efficiency, thereby delivering on business-critical outcomes at the lowest possible cost, with high quality. Reporting to the Senior Manager, Business Process Optimization and Digitization you shall be responsible to, identify areas or improvement to deliver optimization and take a lead in delivering automation solutions for operations in the Ciena Services business. You will work in Collaboration with cross functional teams (Ops) to get a deeper understanding of requirements and help the tech team to tailor solutions as per the defined goals via requirement elicitation, regular checkpoints and UAT. The Must Haves: 10-15 years of experience Degree in Engineering/Commerce or equivalent Strong computer proficiency in MS Office (Excel, Word, PowerPoint, Outlook) Good project management skills with focus on follow-through to project completion Experience in Business process improvement and optimization leveraging Lean/Six-Sigma/Design Thinking Exposure on BPM tools like Lucid/MS Visio/Celonis Proven track record in delivering process automations and achieving cost savings Understanding of automation tools and technologies eg, RPA, Gen AI, Power Automate and other automation tools Experience in change management to ensure a seamless transition and implementation of automated solutions Ability to analyze data to identify bottlenecks and assess the impact of process automation Proficient with Time and Motion study, familiar with As-Is and Future State process comparisons we'll Versed with Cost Benefit and Resource Saving estimation and ability to demonstrate these as project outcomes. Assets: Self-motivated, must be able to work independently to prioritize activities and set functional goals/objectives. Able to work we'll both in a team and independently. Excellent interpersonal, communication, problem-solving, analytical and client-facing skills to facilitate strong relationships with the stakeholders and customers. Able to prioritize and handle multiple tasks simultaneously. Able to coordinate with and/or direct other team members to achieve planned business results. Strong commitment to on-time delivery. Attention to detail to ensure data completeness and accuracy. Be comfortable working in a global organization, considering global time-zones. Excellent Stakeholder management and Conflict Management skills.

You will report to the Navigator PLM (Product Line Management) team and play a key role in designing and developing AI-enabled applications for Ciena s Navigator Network Control Suite . Your work will directly contribute to enhancing network performance, automation, and operational efficiency through cutting-edge AI/ML solutions. In this role, you will: Design, develop, and deliver AI applications using Generative AI , LLMs , Classical ML , and Agentic AI techniques. Collaborate with cross-functional teams to integrate AIOps capabilities into Cienas Navigator platform. Analyze large datasets to uncover actionable insights and support data-driven decisions. Fine-tune and train AI models tailored to Ciena s product and network application needs. Participate in code reviews, testing, and deployment to ensure high-quality, scalable software. Research the latest AI technologies and help define best practices for solution development and deployment. The Must Haves: Bachelor s degree in Artificial Intelligence , Computer Science , Engineering , or a related field. 3+ years of experience in developing AI software, particularly for AIOps or Data Science use cases. Hands-on experience with LLMs , transformers , agentic frameworks , and RAG (Retrieval-Augmented Generation) techniques. Strong programming skills in Python , Java , or C++ . Experience with machine learning frameworks like TensorFlow or PyTorch . Familiarity with cloud platforms (eg, AWS, Azure) and containerization tools such as Docker and Kubernetes . Proven experience building microservice-based software systems . Strong grasp of network management protocols and principles . Effective communicator with the ability to work independently and collaboratively. Assets: Experience with Ciena network management solutions . Understanding of AIOps tools and practices . A Master s or advanced degree in a related field. Passion for innovation, continuous learning, and solving complex problems.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual s passions, growth, we'llbeing and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How you will contribute: we are seeking an experienced telecommunications professional with over 8 years of experience in the industry, specializing in the design, architecture, and deployment of complex RS. the individual with their proven ability to drive business outcomes across various market segments including ISPs, enterprises, and government sectors will be engaging customers at both technical and executive levels, influencing product roadmaps, and supporting sales strategies in competitive environments. Responsibilities Accountable for the defined business outcomes within assigned territory or accounts Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level. Coordinate and collaborate with various departments such as product management, engineering etc to influence feature and function roadmaps for Ciena s packet optical portfolio. Act as a customer advocate to internal teams and a trusted advisor to the customers Assist in assessment of potential product features, providing input on prioritization. Be capable of presenting to large audiences on the subject matter. Influence and capture customer applications to ensure product fits with Ciena portfolio. Understand the evolution of Ciena s product portfolio and articulate these plans to customers at a senior level. Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement. Must haves: Excellent knowledge of Routing Switching Manage customer requests and coordinate activities. Review quotes, RFXs, and forecasts Ability to present conceptual technology including but not limited to RS like control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs. Mentor junior members of the team, when required Ability to engage different market segments including but not limited to Government enterprise, state boards, Tier 1/2/3 Operators, wholesale operator and enterprise. Telecommunication networks, Network management, SDN (domain controllers) preferably with knowledge of network automation solutions. Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs. Relationship skills and ability to inspire trust and influence others including senior Execs. Understanding of competitive sales environment. Understanding and commitment to Ciena s Strategic pillars and direction. Professionalism in attitude, conduct, and appearance. Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas. Experience Technical Degree; B.E./B.Tech Expert in architecting complex RS Networks Should have a good understanding of Optical, Long Haul, transport technologies. 8 + years telecommunication industry experience Must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities. Demonstrate decision-making and problem-solving skills. Excellent presentation, interpersonal and communications skills. Excellent written and verbal communication skills (English), both technical and non-technical

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, we'll-being, and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineers shift timings may be outside Indian business hours and may include weekend shifts as we'll for having for 24x7 support coverage of identified CIENA products. Provide on-site support to Customers where required. Utilize debug tools as we'll as lab research to aid Customer s technical problem. Recover information necessary to escalate the incident or issue to next level Support team. Debugging the customer faults on DWDM/OTN Technology providing solution to customer using standardized method Good understanding of OTN/DWDM alarms structure to analyze the customer issue quickly. Contribute to knowledgebase (KCS) Performs other duties as assigned. Travel to customer sites and Ciena locations globally as required. Clear understanding of Technical Support industry and the application within Ciena products such as 6500, RLS and Wave server will be added advantage. The Must Haves: Bachelor s degree in technical field (eg Engineering, Computer Science) from a four-year college or university with 3 to 6 years related experience or equivalent combination of education and experience Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology and the applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities Good understanding knowledge of the operation of fiber optic transport and/or switching equipment. More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry. Nice to Have: Good Communication skills as Telephony support will also be provided to global customer as part of this role. Proven problem-solving experience Fundamental understanding of Telecommunication industry

We are looking for highly skilled L2/L3 domain engineer to work in Ciena s NextGen Navigator NNCS. Navigator NCS is Ciena s multi vendor domain controller, automating lifecycle operations of Ciena s packet and optical networks. Based on Microservices architecture, MCP helps network operators to Plan, provision, and turn up multi-layer multi vendor services quickly using a highly intuitive interface. Navgiator marks a strategic shift from legacy network management software, enabling the transformation to open, scalable software control that easily integrates into network operators Operations Support Systems (OSS) and Orchestration layers using open REST APIs. Roles and Responsibilities :As a software developer, you would be involved in the following 1. Collaborate in an Agile scrum teams working on the features for the management and control of Packet Optical Devices of Ciena s or third party product suite 2. Understanding the requirements from Product Owners/Architects in areas of Packet Technologies like IP/MPLS, Segment Routing/ ISIS/OSPF/BGP/L3 VPN/L2 VPN. 3. Build understanding on third party router implementations, their yangs and data models. 4. Design / implement and test the feature. 5. Coordinate/support release lead /design lead on successful delivery of release/features. Mandatory skills : 3+ years of of experience as a developer role in Java. Expert in advance Java / multi threading / data structures Understanding of Netconf/GNMI Protocols Understanding of Yang Models Exposure to Microservice Architecture based platforms and REST based APIs. Excellent Problem-Solving skills. Excellent troubleshooting/debugging skills. Excellent Written and Spoken communications skills. Independent self-starter and committed to delivering on aggressive deadlines Preferable skills : Experience and understanding of Layer-2 and Layer-3 protocols ie ISIS / OSPF / BGP / BGP-LU / MPLS / LDP / L2 VPN/L3 VPN/Segment Routing etc UI awareness - full stack developer Understanding of XSLT (Extensible Stylesheet Language Transformations) Educational Qualification: Bachelors/Masters of Engineering in Computer Science.

As a member of the Product Verification team you will participate in the system level testing of next generation products, testing involve manual and automated tests. The position includes exposure to technologies including optical transport, platforms, packet OTN and ethernet switching. Essential Duties and Responsibilities: Perform product operational test verification assessments as directed by the project verification leader and help resolve complex technical issues. Develop and execute test strategies and test procedures to evaluate equipment performance against quality objectives. Part of the Test team, candidate will fully develop and own the top-level automation scripts and collaborate with the Automation Developers who own the code for infrastructure/building blocks. Collaborate with hardware, software, and system engineering staff to resolve problems related to specifications and expected customer behavior. Work with other test groups on all levels of testing groups including system and network management to ensure customer and product quality objectives are met. Analyze test results and assist with investigations and issue resolution. Desired Skills: Ability to develop and program test automation scripts for operation testing, Python programming language is a plus. Be able to execute test procedures at a technical level and assess impact at system level. Knowledge of optical networking and associated network level concepts. Knowledge of packet and network level protocols. Ability to work in teams, to learn and have a good work ethic Ability to communicate and document technical issues and to summarize information into formal test reports. Ability to understand customer perspective with a strong commitment to product excellence. Strong verbal and written communication skills. Education/Experience Bachelor s degree in Engineering, Computer Science or equivalent

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual s passions, growth, we'llbeing and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. This role will support the India Commercial Management Team by providing Pricing Deal Structuring Interact with Global teams to ensure updated costing and pricing are made available Ensure price lists are updated in the system to enable repeat ordering Obtain approvals from concerned stakeholders as per Internal process Aid Sales in meeting/exceeding their budget targets whilst maintaining integrity of the financial information. Gain understanding of existing price lists of India customers and ensure they are updated Prepare Deal Sheets and outline approval requirements from a financial standpoint Align with the regional commercial teams to ensure that any special discount are accurately reflected in the business case Works on Credit Memos processing and sends monthly Credit notes for approval Reconciliation of Credit notes and Product credits as per contract to customer approved notes Performs other duties as assigned Skill Set: Analytical abilities/ Microsoft Suit/ Commercial FPNA background

The SVT/PV Engineer will develop test strategies, automation script development, and execute test plans for Ciena s Packet Optical products, focusing on OTN Transport, Switching and NMS. Key Responsibilities: Develop and automate test strategies for Telecom networks. Create and execute test plans using TCL/Python. Identify and automate test scenarios. Debug and resolve defects with design teams. Ensure compliance with industry standards (ITU-T, IETF, IEEE, ANSI). Must Have: OTN Transport Switching Test Automation (TCL/Python) Defect Analysis Debugging Telecom Network Testing Impact Metrics Improved test efficiency automation coverage Reduction in defect leakage debugging time Compliance with test quality standards Experience Qualification Bachelor s/Master s in Electronics, Computer Science, or Optical Communications. 2+ years in Telecom System Testing. Experience in test planning, automation, and debugging. Nice-to-Have Skills: Exposure to different NBIs - REST, NETCONF, gRPC and Photonics/DWDM Familiarity with Test Equipment Performance Benchmarking.

Deliverables 1. knowledge on ECI, Ciena, Nokia NMS 2. Provisioning circuits in MPLS ( L2 and L3 ) , CEN technologies 3. Upgrading/ shifting live circuits in coordination with customer. 4. Troubleshooting MPLS / CEN (L2 and L3 circuits ). 5. Updating route and provisioning details in Point / ATOM ( order management Tools ) Teamwork and collaboration - Results orientation - Analytical and problems Solving - Networking and inter-personal skills - Flexible towards Shifts

FIELD ENGG (Experienced) Required Skills / Work Experience * Understanding of basic Fiber optic Communication System * Experience in Nokia, Ciena, Cisco, Jio installation and communication, switching, Routing and Troubleshooting of telecom equipments. * Experience in fiber optic transmission technologies like SDH/OTN/DWDM * Strong Transmission equipment configuration and troubleshooting skills * Knowledge of using Network analysis instruments like OSA, OTDR, Ethernet /SDH/OTN testers * Knowledge of using VOA, Laser Source, Power Meter, Video Fiber Scope, VFL etc. * Strong understanding in Installation standards and Tools * Knowledge of Fiber optic patch cords, Connectors and Couplers * Knowledge to give support during installation of network elements * Flexible to work on 24x7 rotational shifts * Flexible to relocate across India as needed * Flexible to work extended hours to complete assigned task * Knowledge of Ciena Products: 6500, 6500 RLS, Waveserver Ai, Waveserver5, 6500 T-12 & T-24 * Ability to understand network design documents * Multi OEM product knowledge is an added advantage Roles & Responsibilities * Responsible to carry and maintain Installation Tools and Installation Required Materials (IRM) * Conducting site survey as per specified format and submit Site Survey Report to Project Manager * Maintain standard commissioning & Cleaning Kit * Material verification at site with respect to site BOQ * on Site Mentor for Installation teams to maintain Quality/ Workmanship * Validate IDP before installing the equipments and adhere to implement as per plan * Do prechecks before power on the device and Commission the node as per CP * Conducting Video Fiber scoping of equipment Hardware and Patch cords * Patch cord scoping, routing, testing of insertion loss and maintain all records * Conduct Link Acceptance Test wit customer and record the results * Should work with Technical Prime for support in resolving complex issues * Should work with QA Prime to resolve quality issues and get confirmation * Responsible for labeling all Patch cords, Power, Ground and LAN Cables * Coordination with customer for site acceptance and punch point clearance Please Share your Resume to below Email ID. chaithrasp@teleindianetworks.com Mob: 9353030886

Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Proficient understanding of SD-WAN technologies and their implementation. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.

FIELD ENGG (Experienced) Required Skills / Work Experience * Understanding of basic Fiber optic Communication System * Experience in Nokia, Ciena, Cisco, Jio installation and communication, switching, Routing and Troubleshooting of telecom equipments. * Experience in fiber optic transmission technologies like SDH/OTN/DWDM * Strong Transmission equipment configuration and troubleshooting skills * Knowledge of using Network analysis instruments like OSA, OTDR, Ethernet /SDH/OTN testers * Knowledge of using VOA, Laser Source, Power Meter, Video Fiber Scope, VFL etc. * Strong understanding in Installation standards and Tools * Knowledge of Fiber optic patch cords, Connectors and Couplers * Knowledge to give support during installation of network elements * Flexible to work on 24x7 rotational shifts * Flexible to relocate across India as needed * Flexible to work extended hours to complete assigned task * Knowledge of Ciena Products: 6500, 6500 RLS, Waveserver Ai, Waveserver5, 6500 T-12 & T-24 * Ability to understand network design documents * Multi OEM product knowledge is an added advantage Roles & Responsibilities * Responsible to carry and maintain Installation Tools and Installation Required Materials (IRM) * Conducting site survey as per specified format and submit Site Survey Report to Project Manager * Maintain standard commissioning & Cleaning Kit * Material verification at site with respect to site BOQ * on Site Mentor for Installation teams to maintain Quality/ Workmanship * Validate IDP before installing the equipment’s and adhere to implement as per plan * Do prechecks before power on the device and Commission the node as per CP * Conducting Video Fiber scoping of equipment Hardware and Patch cords * Patch cord scoping, routing, testing of insertion loss and maintain all records * Conduct Link Acceptance Test wit customer and record the results * Should work with Technical Prime for support in resolving complex issues * Should work with QA Prime to resolve quality issues and get confirmation * Responsible for labeling all Patch cords, Power, Ground and LAN Cables * Coordination with customer for site acceptance and punch point clearance

Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.

About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. About the Role : Undertakes the planning, design and development of transport network across the NA region to support multiple projects. Assimilates various internal and external customer requirements, creates new network capacity solutions, assembles the required equipment augment costs and budgets and participates in the overall network augment approval and trigger process. Undertakes specific network simplification and network enablement projects. Ensures efficient and timely deployment or removal of equipment, meeting customer demand through analyzing current network designs, port/route consumption trends, new technologies and future opportunities for augmentation. Essential Responsibilities Applies detailed understanding of current network configuration and technology to ensure capacity and efficiency of the planned designs. Responsible for supporting our ILEC TDM Retraction Initiative. This involves developing a project plan and cost estimate to remove network equipment from the ILEC space. This could include SONET, DWDM, TDM and Metro Ethernet devices Documents detailed technical methodology for installation of network equipment of moderate complexity, including written directions, graphical equipment layouts, and equipment topology. Defines requirements, develops, implements and uses reporting procedures and methodologies to analyze network utilization and predict growth trends. Troubleshoots reporting errors and identifies data specific problems within large sets of data. Manually facilitates correction of reporting errors caused by data problems. Prepares status/progress reports and updates management on projects. Participates in development of reports. May present new reports and summaries of network data to Management, Product Teams, and Network Planning. Assists in requirements, development, implementation and use of reporting procedures and methodologies to analyze network utilization and predicts growth trends under periodic supervision. May participate in definition of new network configurations, technologies, and best planning practices. Demonstrated capacity to focus and deliver on multiple objectives in a dynamic, multi-faceted, fast-paced environment. An ability to reprioritize and embrace change is a significant requirement. Technical Competency: Experience of working in a telecommunications company responsible for Network Planning Ability to demonstrate experience of Planning across a number of TX Products and technologies Proven ability to accurately control & forecast budget spend Collaborating with Network Technology to optimize network utilization, minimizing capital investment Solid understanding of Planning principles for next generation Transport services. Excellent understanding of SDH and DWDM technologies. Excellent understanding of Ethernet. Technology requirements for this position include Huawei (6800, 3800 and/or 1800), Infinera, Nokia 1830, Ciena 6500 & 6110, Ciena 5400 series, ADVA R7 , Cisco 15454, Fuji FLM2400 & FW 4100 Experience in handling NMS/EMS systems like Ciena One Control, Infinera DNA, Fuji Netsmart, Strong data/economic analysis skills Excellent analytical and problem-solving skills Experience in an engineering role that included a substantial business/financial focus (preferred) US Shifts: 5-30 PM to 2-30AM We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately. #LI-MP1

Skills : Optical Networks, OTN, SDH, NMS-EMS, Core Java, Springboot Required Candidate profile Notice Period: Not Available Education: Not Available

Skills: WDM, OpenROADM, Transponder testing, Selenium, Python Scripting, Robo Framework

Role & responsibilities Understanding of Network architecture of the assigned customers. Solutions provided by Airtel & competitors to the customer. Customer expectations from the solutions. Coordination with Technical stakeholders in customers organization. Ensures right health of all critical & high value solutions. Insights to planning for configuring solutions basis customer’s requirements. Single point of contact for the customer for technical engagements. Technical expert and enabled with all tools. Handling the customer escalation and provide the solution timely. Good Communication, Analytical & Liaising skill to manage the partner and get them convince through the logical inputs. Measurement of the all KPIs & Performances of the all Lease partners as per the agreement. Hands on experience on MS Excel & PowerPoint to present the team/function performance. Key Learner and innovative mind set to convert the manual jobs to automate through Tools. Auditing the work performance of the team and appraise subordinates. Preferred candidate profile Must have expertise with SDWAN . In – Depth knowledge of IP domain . In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains . Expert level of working experience with P2P & P2MP Services , EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, and TEJAS, ECI, high end DXC, OTN and DWDM equipment . Incident management, people management, Problem management.

Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Infrastructure Program Control Services Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage the configuration and integration of telecommunication network elements. Support customer activations and configuration adjustments. Ensure the smooth functioning of the telecommunication network. Manage back office system data records. Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: Must To Have Skills:Proficiency in Infrastructure Program Control Services. Good To Have Skills:Experience with network configuration management tools. Strong understanding of telecommunication network elements and their life cycle management. Experience in managing back office system data records. Knowledge of customer activation and configuration adjustment processes. Additional Information: The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education