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10.0 - 14.0 years
9 - 12 Lacs
Ahmedabad, Gurugram
Work from Office
Position : Lead ISP Designation : Senior Manager Location : Gurugram, Ahmedabad Experience : 10+ Years Interested candidates can share their resume at : a_kiran.singh1@airtel.com Job description Position Overview: The ISP Deployment Plan Release Manager is responsible for managing the release and transport deployment of ISP projects. Key Responsibilities: Coordinate for ISP plan release with operations, planning, GIS, and circle ISP teams to ensure that deployments align with business objectives. Plan and execute the rollout of new services, system upgrades, and product releases for transport ISP network. Communicate release timelines, and dependencies with internal teams, external partners, and key stakeholders. Act as the primary point of contact for plan release-related inquiries and updates. Facilitate cross-functional meetings to align all stakeholders on release plans. Ensure that resources (personnel, tools, equipment) are available and proper tracking of those resource. Responsible for raising all plans in respective workflows required during project execution Qualifications: Education: Bachelors degree in Telecommunications, Project Management, or a related field. Experience: 10+Year of experience in release management, project management, or ISP deployment, with a strong focus on managing technical deployments. Skills: Strong understanding of ISP technologies, such as fiber-optic networks, wireline, transport, broadband, routers, and switching systems. Excellent communication skills to manage cross-functional teams and liaise with stakeholders. Ability to identify and resolve risks or issues during the deployment process. Strong problem-solving and decision-making skills in high-pressure environments. Interested candidates can share their resume at : a_kiran.singh1@airtel.com
Posted 4 days ago
2.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Customer Service Executive Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement "Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 3 to 4 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good interpersonal & communication skills.
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Pune
Work from Office
Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 1 to 2 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good
Posted 1 week ago
3.0 - 5.0 years
11 - 15 Lacs
Bengaluru
Work from Office
As a member of Nokia's NI Delivery & Operations within Global Customer Engineering, you will manage the end-to-end delivery of IP transport professional services, including network design, solution validation, implementation, and customer acceptance. Collaborating with Product Line Managers and Subject Matter Experts, you will ensure timely and quality delivery of services to meet customer requirements. You Have: Fluent English CommunicationProficient in both spoken and written English for effective communication and documentation. Field Experience with Nokia IP Transport ProductsHands-on experience with Nokia's Network Management Systems, particularly in DWDM (PSS/OTN). Software Installation & IntegrationProven ability to install, integrate, and migrate Network Management Systems, with basic troubleshooting capabilities. Knowledge of Transport TechnologiesFamiliarity with various transport technologies such as DWDM, SDH, Ethernet (EoSDH and MPLS-TP), and GMPLS. Excellent Communication & Negotiation Skills: Strong interpersonal skills to effectively communicate and negotiate with stakeholders. Bachelor's Degree in Telecommunications EngineeringFormal education in telecommunications or a related field. 35 Years of Directly Related ExperienceDemonstrated experience in transport networks, aligning with the responsibilities of the role. It would be nice if you also had: AI and Machine Learning KnowledgeUnderstanding of AI/ML applications in networking, including network optimization and automation. CertificationsCisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) certifications are advantageous. Provide independent optimization support for customer network rollouts and modernization, including analysis, testing, tuning, feature activation, monitoring, and optimization activities. Conduct Minimization of Drive Test (MDT) and Layer 3 trace analysis to assess network performance and identify areas for improvement. Effectively utilize design and measurement tools, including internal and external troubleshooting tools, to analyze and resolve network issues. Proactively automate repetitive optimization tasks to reduce analysis time and enhance efficiency. Consult on and develop medium to complex network configuration files, capacity planning, network interface analysis, and advanced product dimensioning/solutioning. Advise on coverage, capacity, Quality of Experience (QoE), and Quality of Service (QoS) optimization impacts on site/cell or software feature parameters. Organize and execute field measurements and laboratory tests to validate network performance and configurations. Act as the primary escalation point for customer and performance network audits, providing problem-solving expertise and supporting Product Line Managers (PLMs) during offer phases to clarify needs, assess feasibility, and identify associated efforts and costs.
Posted 1 month ago
8.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As a Technical Specialist you will play a key role in testing, validating, and automating optical network solutions, ensuring seamless integration between network design, provisioning, and management. You will develop and execute detailed test plans for optical network design tools, working with real network elements and simulators to validate performance. Your expertise in DWDM, CWDM, SONET, OTN, Ethernet, and IP will be essential for fault analysis, performance evaluation, and automation scripting (Python, Java, SQL). You will collaborate closely with development teams, network management teams, and product managers in an Agile environment, using tools like Jenkins, Ansible, and Jira to enhance testing efficiency. A strong results-driven mindset, independent problem-solving skills, and experience in automation testing will be key to success in this role. You have: Bachelors degree 8- 10 years of experience. Having knowledge of Programming skills with Python, Java and SQL. Worked on DWDM, CWDM, SONET, OTN, Ethernet, IP and GMPLS. Knowledge of Software Tools like Jenkins, Ansible and MS Office. It would be nice if you also had: Experience in ROADM, OXC, EDFA, Raman Amplifiers, Amplifiers, OEO and OXC. Testing of web-based applications and client-server applications. Use the Network Manager to create services and upload data from the deployed network. Develop detailed test plans for an optical network design tool that interacts with network elements and operations support systems. Have a deep understanding of the performance limitations of DWDM systems, transmission properties, and network impairments such as OSNR, PMD, Perform fault analysis to aid in the prioritization of possible test combinations, ensuring a minimal set of tests that provide the desired coverage. Focus on the implementation of automation scripts for all test cases (Python language). Execute tests both manually and using automated scripts. Experience with Optical network planning tool.
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
Please note: The job location for this role will be MANESAR, Haryana . Role & responsibilities Understanding of Network architecture of the assigned customers. Solutions provided by Airtel & competitors to the customer. Customer expectations from the solutions. Coordination with Technical stakeholders in customers organization. Ensures right health of all critical & high value solutions. Insights to planning for configuring solutions basis customers requirements. Single point of contact for the customer for technical engagements. Technical expert and enabled with all tools. Handling the customer escalation and provide the solution timely. Good Communication, Analytical & Liaising skill to manage the partner and get them convince through the logical inputs. Measurement of the all KPIs & Performances of the all Lease partners as per the agreement. Hands on experience on MS Excel & PowerPoint to present the team/function performance. Key Learner and innovative mind set to convert the manual jobs to automate through Tools. Auditing the work performance of the team and appraise subordinates. Preferred candidate profile In Depth knowledge of IP domain . In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains . Expert level of working experience with P2P & P2MP Services , EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, and TEJAS, ECI, high end DXC, OTN and DWDM equipment . Incident management, people management, Problem management.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Manesar
Work from Office
Expected Results Major Activities 1 Ensure highly reliable and error free network monitoring & troubleshooting for all TX. Products. • Good knowledge of DCN,WDM, OTN, NPT, EPT domains SDH Technology: Network Optical alarms, trouble shooting, DCC bytes, Synch, Performance monitoring, NMS layers, EMS layer, back up restoration. ECI: Troubleshooting on ECI CWDM, Online support to team. Coordinating with vendor on POA, proactive cases resolution. NPT technology. Alcatel: Product features in Bharti Network, troubleshooting of channel power, tuning 1626, transponders, Color, Black and white channels, Band multiplexer, channel multiplexer. 1678 Alcatel DXC product features and functionality. 1660 SDH products know-how. Ciena: Hands-on required on ciena 5400,6500, 5160,8700,3930,3928,5130,5144,5410. Troubleshooting on HW/SW of Ciena. Configuring channels. OSNR for channels, 6350. Nortel hyper terminal LCT login on: Alcatel- 1678 and 1660. ECI: XDM Family and BG products, NOKIA OMS/OTN TEJAS - Working on Tejas SDH network, troubleshooting (trail, Hardware & fault) 2 Ensure high customer satisfaction index for Data. • Timely Tx backbone incidents resolution and meet MTTR as per SLA Working in 24*7 environment i.e in shifts. 3 Tx network unplanned Incident Management. • Ensure diagnosis of the backbone incident within 30 minutes or SLA Co-ordination with Service fault/ Incident Management for DCN & Sync related issue during any outage Vendors Action plan implementation for Tx.N/W failure restoration. Detection / management / restoration of catastrophic failures. Service restoration by rerouting of t 4 Manage and develop team. • Ensurraffic in case of network failures. Problem management for Tx backbone network. e training to new joinees. Provide updates to team about the latest technology tools and performance measures to ensure continuous service improvements Promote a culture a proactive approach and ownership among the engineers. Knowledge sharing, best practices and replication .Ensure team building and skills development 5 Key Deliverables • Hardware and Software: Working with Ops team for hardware cases resolution. Ensuring ERT. Vendor support. Avoiding multiple POA. Tracking spares, SLA meet Drive prompt restoration of network through coordination with NOC, O&M teams and external vendors.
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Ahmedabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
10.0 - 20.0 years
0 - 1 Lacs
Thane
Work from Office
To Schedule your Interview please call 96421-75411______________________ L3 Network Engineer Key Job Responsibilities: Advanced Troubleshooting with Tejas Switches (CLI & EMS): Diagnose and resolve Layer 2/3 issues in Tejas-based field, aggregation, and core networks. Use CLI and Tejas EMS/NMS tools for configuring MPLS, QinQ, VLANs, multicast (PIM/IGMP), and traffic engineering. FortiGate Firewall Design & Security Policy Enforcement: Configure and manage FortiGate firewalls for secure perimeter and internal segmentation, including UTM features, VPNs (IPSec/SSL), web filtering, NAT policies, and HA clusters. Integrate with FortiManager/FortiAnalyzer for centralized control and logging. Datacenter & WAN Network Design: Design, deploy, and maintain high-availability datacenter networks with redundant uplinks, dynamic routing (OSPF/BGP), and load balancing. Architect WAN connectivity with QoS policies, traffic shaping, and secure remote access for distributed sites. Multicast Network Optimization for IP Video Surveillance: Configure and monitor multicast video streams across switches to support IP camera backhaul to VMS servers, ensuring IGMP snooping, PIM sparse/dense modes, and QoS markings are optimized for video reliability. Automation & Configuration Management (CLI/Scripting): Develop and use Python/Bash/Ansible scripts for bulk configuration deployment, health checks, and config backup on Tejas and Fortinet devices. Standardize network configurations through template-based automation. Monitoring, Documentation & Knowledge Sharing: Integrate with NMS tools (like PRTG, SolarWinds, or Tejas EMS) to track link utilization, CPU/memory health, and uptime. Maintain accurate HLDs/LLDs, device inventories, and SOPs. Mentor junior engineers and lead root cause analysis reviews.
Posted 2 months ago
5.0 - 10.0 years
7 - 13 Lacs
Manesar
Work from Office
Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Proficient understanding of SD-WAN technologies and their implementation. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.
Posted 2 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
Job TitleSenior Engineer (GPON Testing) LocationBangalore Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toGroup Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organizations long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industrys brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and were constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: Requires continuous research to ensure software features meet identified standards, product marketing/functional requirements and customer solutions. Work closely with PLM, engineers from embedded software, network management software and hardware teams to develop manual and automation test strategy. Build in-depth knowledge of Tejas Networking and NMS products. Drive the authoring, execution and automation of feature and solution test plans to validate product capabilities. Contribute to a culture of constant innovation and continual improvement. Work with Gurgaon and Bangalore R&D teams as per the project requirements. Support System Engineering team for customer demos, Support field teams on critical customer issues. Active participation in Customer Documentation review. Mandatory skills: Interest in progressing a career in GPON, Ethernet and IP domains. Ability to build and guide high performance verification teams to achieve stated objectives. Deep understanding of one or more of o G.984, TR69, TR255, TR247, G/XG/XGS/NG-PON, OLT and ONT (SFU, RGU, VoIP, WiFi, VBES, HSI) systems testing VLAN (dot1q, dot1ad), xSTP (802.1d, 802.1s, 802.1w), LAG (static, LACP), ACL, IGMP proxy/snooping, Ethernet OAM (802.1ag), SyncE, G.8031 (LAPS), G.8032 (ERPS), MPLS-TP and associated technologies (BFD, PWSM, RFC6426, VCCV Ping/Traceroute), Performance monitoring (Y.1731), Circuit emulation (MEF3, MEF8), QoS (Flat, Hierarchical), etc. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Familiar with coding/ scripting and automation. Preferred Qualifications: Experience: 3-6 years experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
7 - 10 years
7 - 13 Lacs
Manesar
Work from Office
Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.
Posted 2 months ago
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