Posted:1 day ago|
Platform:
Work from Office
Full Time
- At least 2-3 years of experience in a Technical support role, preferably with a focus n internet or network issues.
- Hands-on experience with network devices (routers, switches, firewalls) and diagnostic tools.
- Experience with common operating systems Windows, Linux) and network services.
- Experience in a Call centre / Chat process is also preferable
Ability: Proficiency in diagnosing and resolving complex internet connectivity issues.
Tools: Familiarity with tools for network analysis and monitoring (e.g., Ping, Traceroute, etc).
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