nertwork enginner

Job Title: Technical Engineer

Location: Mohali

Company: Performant Technologies

Department: IT Infrastructure & Support

Experience: 1–3 Years

Job Type: Full-Time

Job Summary:

We are looking for a proactive and technically skilled Technical Field Engineer to join our IT services team. The role involves hands-on support for CCTV systems, basic networking, desktop support, structured cabling, bio-metric devices, and office Wi-Fi troubleshooting. The ideal candidate will provide on-site technical support, ensure infrastructure up-time, and maintain service quality at client locations.

Key Responsibilities:

Perform routine maintenance, configuration, and troubleshooting of CCTV systems (both IP and analog).

Troubleshoot basic network issues, including connectivity, IP conflicts, and switch/router diagnostics.

Provide on-site desktop support including OS re-installation, software configuration, and hardware issues.

Diagnose and resolve LAN cabling faults – including testing, re-termination, and patch panel management.

Perform basic troubleshooting of bio-metric attendance machines, including connectivity, syncing, and software support.

Address Wi-Fi network issues, such as weak signals, access point failures, and basic wireless setup.

Maintain detailed records of service requests, resolutions, and asset movement.

Coordinate with internal teams and vendors for escalations and project support.

Educate end-users on basic IT usage and security best practices.

Travel to client sites for scheduled visits or emergency support as needed.

Qualifications:

B.Tech

Hands-on experience with CCTV, bio metric devices, Wi-Fi troubleshooting, and desktop hardware/software support.

Basic understanding of networking fundamentals, including switches, routers, and IP addressing.

Familiarity with tools like LAN testers, crimping tools, cable management equipment, and network diagnostic software.

Strong communication and time management skills.

Ability to work independently at client sites.

• Willingness to travel locally and handle on-call support when it required.

Email rahul.rana@performant.in

Ph.no- 9517780922