Service Engineer - IT Infrastructure

We are seeking a proactive and technically skilled Service Engineer to join our team. The ideal candidate will have hands-on experience in Structured cabling, CCTV installation & maintenance, and Desktop/Laptop troubleshooting. Your responsibilities will include ensuring smooth onsite deployments, addressing technical issues, and maintaining client systems to the highest standards. You will be responsible for installing and maintaining structured cabling (CAT6, Fiber, etc.) at client sites, setting up and troubleshooting CCTV surveillance systems (IP & Analog), providing desktop and laptop support, performing routine preventive maintenance of IT hardware and cabling infrastructure, handling network switch/router installation and basic configuration, diagnosing and resolving hardware, software, and peripheral issues, coordinating with vendors or internal teams for escalated technical problems, documenting and reporting service visits, customer interactions, and issues resolved, and ensuring adherence to service-level agreements and safety standards. The ideal candidate should have a Diploma or Bachelors in IT, Electronics, or a relevant field with at least 3 years of field experience in IT service or infrastructure support. You should have a strong understanding of LAN/WAN networks and structured cabling, experience in installing and maintaining CCTV systems (Hikvision, CP Plus, etc.), knowledge of Windows OS, MS Office, basic networking, and system formatting, good troubleshooting, communication, and customer handling skills, and the ability to work independently and travel to client sites. Preferred skills include knowledge of Access control systems or biometric devices, experience with Crimping, Patch panel dressing, and Rack management, basic knowledge of firewalls, routers, or IP addressing, and familiarity with ticketing tools or service reporting software. Join us to work with a dynamic and experienced tech team, gain exposure to large-scale infrastructure deployments, access opportunities for growth and technical training, and be part of cutting-edge IT solutions. To apply for this position, please send your resume to info@performant.in or contact us at 9872222101, 8728992899.,