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4.0 - 8.0 years

20 - 25 Lacs

Kozhikode

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Strategy & Execution Lead Founder s Office Strategy & Execution Lead Founder s Office Strategic Partnership with the Founder: Act as the founder s right hand, owning high-priority projects and initiatives across the company and representing the founder in internal discussions when needed. Execution Leadership: Translate vision into action by ensuring timely and high-quality execution of key business strategies. Proactively identify roadblocks and drive resolution across functions. Cross-Functional Coordination: Work closely with all departments to streamline operations, foster collaboration, and identify key areas for operational and strategic improvement. Branding & Communication Oversight: Lead the branding team, working on expanding brand reach, refining communication strategy, and ensuring brand consistency across all touchpoints. Project & Meeting Management: Participate in leadership and strategic meetings, prepare briefings, follow-ups, and ensure accountability and alignment on action items. Decision Support: Provide data-driven insights and recommendations to support critical decision-making processes for the founder and leadership team.

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0.0 - 4.0 years

1 - 5 Lacs

Kochi, Thrissur, Kozhikode

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Handling Student Queries: Address student queries and concerns promptly and professionally. Provide guidance and support in academic matters, including course selection and resolving academic-related issues. Handling Student Queries: Address student queries and concerns promptly and professionally. Provide guidance and support in academic matters, including course selection and resolving academic-related issues. Follow-up with Continuous Absent Students: Monitor students with a record of continuous absence. Collaborate with parents/guardians and administrative staff to identify underlying issues and implement strategies for improvement. Posting Timetables and Academic Information: Regularly post timetables, academic announcements, and relevant information in student communities. Ensure timely and accurate dissemination of updates through appropriate channels. General Mentoring: Provide mentoring and guidance to students, fostering a positive learning environment. Support students overall development and academic success. Taking Feedback from Students: Collect feedback on students academic experiences, teaching quality, and overall satisfaction. Analyze feedback and collaborate with administration and faculty to implement necessary improvements. Qualifications: Bachelor s degree in Education, Psychology, or a related field (or equivalent experience). Strong interpersonal and communication skills. Ability to manage multiple tasks and prioritize effectively. Proficiency in using academic software and communication platforms. Experience in an educational setting is preferred. graduate in any filed, should be a PSC aspirant for minimum of one year.

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5.0 - 8.0 years

20 - 25 Lacs

Hyderabad

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Job Title: Off Shore Delivery Lead DevOps & SRE Job Description: We are seeking an experienced Off Shore Technical Team SRE Lead to join our global team of Site Reliability Engineers As an SRE Lead, you will be responsible for managing and mentoring a team of offshore SREs and DevOps engineers who work on ensuring the reliability, performance, and availability of our cloud based services You will collaborate with other SRE Leads, Engineering Managers, and Product Owners to define and implement best practices, standards, and processes for SRE across the organization Key Responsibilities: Lead and mentor a team of SREs and DevOps engineers in an offshore setting Ensure the reliability, performance, and availability of cloud based services Collaborate with engineering and product teams to define SRE best practices and standards Implement and manage infrastructure as code (IaC) using tools like Terraform and Ansible Monitor and alert using tools such as AppDynamics, Grafana, or Splunk Manage CI/CD pipelines with Azure DevOps, GitHub, and Git Utilize container technologies like Docker, Kubernetes Apply chaos engineering principles using tools such as Gremlin or Chaos Monkey Conduct load testing with tools such as JMeter, BlazeMeter, or K6 Adopt agile methodologies like Scrum, Kanban, or XP Participate in on call rotations, ensuring effective incident management and resolution Provide feedback and guidance to improve team skills and knowledge in handling on call incidents ITIL and ITSM Responsibilities:

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12.0 - 15.0 years

20 - 25 Lacs

Mumbai, Hyderabad

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12 to 15 Years preferred candidate from consulting industry High-performing professional with a reputation of successfully carrying out Project Design, execution & Management responsibilities Demonstrated experience in developing Conceptual designs and carry out basic engineering and coordinate with detail engineering Knowledge of cGMP norms, CCOE & OISD norms, Factory Inspectorate Rules Location - Mumbai & Hyderabad

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12.0 - 15.0 years

20 - 25 Lacs

Pune

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Project Manager / Senior Project Manager Content Acquisition We are looking for an experienced Project Manager to coordinate a number of key technology initiatives for Snapp, our in-house , next generation peer review system . This role will be responsible for driving delivery across multip le teams toward a shared vision and objectives . F ocus ed on facilitati ng agile delivery, maintaining a culture of continuous improvement, and ensuring effective coordination and collaboration across teams and departments. About us Content Acquisition (CA) is a domain in Springer Nature Digital that ensures our researchers, editors and reviewers can publish their content in the most efficient, user-centric and rewarding process possible. Our vison is An intuitive, convenient and rewarding publishing experience. SN Digital (SND) is a technology division of Springer Nature responsible for acquiring , maintaining and delivering millions of articles used by researchers, scientists and students around the globe. There are about 290 of us in London, Berlin, Lisbon, Pune, New York, Madrid, Dordrecht and Heidelberg. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that answer user problems and support business goals. The work is interesting and meaningful. Our culture is collaborative and friendly. We encourage and support growth, both personal and professional. This is a terrific opportunity for friendly, inquisitive people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SND a place where people and ideas can thrive. We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. We want every member of our teams to contribute to our common goals while respecting each others skills, knowledge and needs. About the role Our products and initiatives deliver value to our global busines s through collaboration between cross- discipline teams. Project Managers work with stakeholders to ensure the technical deliveries are understood, planned, tracked, delivered on time , to budget and are fit for purpose . You will be responsible for tracking and reporting on the project status and be a leading figure in formulating quarterly OKRs and roadmaps. You will lead on harne ssing the team s talents to ensure they are delivering the highest value products and functionalities . You will be working with cross functional delivery team s with different backgrounds and experience levels. All team members collaborate to deliver solutions that best satisfy the needs of our users and we are working to create a culture that encourages new ideas and innovation, but within the boundaries of the technologies that best suit the Springer Nature vision. About you You have significant industry experience in a leadership role on a variety of software projects. You have experience working on agile initiatives or a strong, demonstrable understanding of agile software development processes, including coordinating efforts across multi-disciplinary teams. You are skilled at facilitating technical discussions across teams, identifying risks and dependencies, and ensuring effective communication and resolution across all stakeholders. You ha ve successfully managed several projects or release cycles in a delivery c apacity , preferably with multi-disciplinary teams, both co-located and distributed. You ha ve a proven track record of successful projects, and a corresponding collection of lessons learned from them. You can clearly articulate improvements that you ve been responsible for when working with previous teams. You are passionate about mentoring and supporting individuals and teams, building capabilities, and fostering a culture of collaboration and continuous improvement. You have extensive experience working with diverse stakeholders, ensuring the right level of information is communicated to keep initiatives on track and aligned with business goals. What you will be doing Key Tasks Coordinate the delivery of initiatives across multiple teams. Creating delivery plans, tracking milestones, managing risk, reporting regularly and openly Ensure product delivery teams are able to reach decisions quickly and effectively Sustain our culture of continuous improvement both from a process and technical perspective ensuring that valuable software is delivered frequently Coordinate the creation and monitoring of quarterly OKRs Raise and manage risks, issues and dependencies L everage data driven forecasting to enabl e strategic delivery and capacity planning, ensuring resources are balanced and aligned with prioritised objectives Provide guidance and support, in all aspects of the project lifecycle Facilitate agile best practices Foster a culture of collaboration, ownership and empowerment within t eam s Within 3 Months you will Get to know all members of the teams you work with, understanding their roles and contributions within and across teams to foster collaboration and alignment. Get to know our culture, values and ways of working. Continuously monitor and identify pain points in teams and areas for improvement ensuring effective collaboration and alignment. Become familiar with the products being developed, understanding how they are connected across multiple teams to deliver on overarching business goals. Build strong relationships and trust with stakeholders and collaborators. Within 6 Months you will Act as the facilitator to t eams by, but not limited to, scheduling and supporting ceremonies, workshops and inceptions. Proactively identify and drive opportunities to improve team ways of working Lead cross-functional teams to ensure cohesive, coordinated, and continuous delivery across our portfolio of projects and products, fostering collaboration between teams and disciplines. Raise and manage risks, issues, dependencies Contribut e to domain-wide initiatives, playing a key role in the project management community of practice to ensure continued growth and learning across teams. Understand the non-functional requirements and technical debt across teams, ensuring they are addressed holistically to support long-term success and maintain alignment with organizational priorities. Within 12 Months you will Collaborate with Product Managers , B usiness Analyists , UX and Tech Lead s to create clear, user-focused objectives , aligning the team to initiatives aimed at achieving these . Foster team spirit, collaboration and develop high performing, empowered team s with clear purpose. Provide support and input when needed to all aspects of the product lifecycle from definition, decision making and user experience, through to maintenance and BAU. Sustain a culture of continuous improvement by championing process and technical excellence across teams, ensuring working software is delivered frequently , engineering quality is upheld, customer issues are addressed, and communication is effective both within and between teams. Mentor t eams on agile and lean principle s while Foster alignment and collaboration in a hybrid, cross-team setup. Core skills Project Management experience within the software engineering industry, with a proven ability to manage and deliver initiatives across multiple teams. E xperience with OKRs and roadmapping , ensuring alignment of objectives and key results across diverse teams to support cohesive planning and execution. Expertise in lean and vertical slicing of user stories to enable continuous delivery of user value. Proven leadership skills , with progressive experience in guiding and aligning teams to deliver successful outcomes across multiple streams of work . T echnical knowledge , sufficient to engage effectively in discussions and decisions. Exceptional communication skills , with the ability to adapt style based on the audience, including conveying clear and concise updates to senior stakeholders and facilitating cross-team alignment. Deep understanding of agile methodologies , with the expertise to assess and apply the most suitable framework for multiple teams operating in different contexts. Skilled in tracking project progress and reporting actionable, concise information to stakeholders at all levels, ensuring visibility and alignment. Ability to organize and facilitate ceremonies, workshops, and inceptions, fostering collaboration and engagement. About SpringerNature - springernature.com Springer Nature employs more than 10,000 people in over 50 markets and is home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside . In return, we provide opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. We value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation . #LI-SS2

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2.0 - 5.0 years

5 - 8 Lacs

Kochi, Thrissur, Kozhikode

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Subject Matter Expert Job Code JOB001621 Subject Matter Expert Business Vertical XYLEM LEARNING Responsible in creation of faculty supporting materials and student support materials. The person should have high end knowledge at the field at which they are onboarded and should have a mind set to research in his current field and find solutions to the problems that faced by faculty. Build question paper and PPT presentation. The person should have high end experience in creating standard PPT for the target group of students. communicate and negotiate skill. the person should have to understand the requirements of faculty and communicate with the faculty to create better materials. high level of attention is required to details. Ability to work in team and independently. project may be assigned in group or individually, at the time the person should be flexible to take up work and complete the work on time. Thondayad State Kerala Country India Educational Qualification Bachelors or Masters in relevant field of study. Age

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8.0 - 12.0 years

20 - 25 Lacs

Mumbai

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Overview Key Responsibilities- Lead/Architect Solutioning Enterrise level AIML/GenAI/Cloud stack/Dev/ML Ops Platform Development and Evangelism: Build scalable AI platforms that are customer-facing. Evangelize the platform with customers and internal stakeholders. Ensure platform scalability, reliability, and performance to meet business needs. Machine Learning Pipeline Design: Design ML pipelines for experiment management, model management, feature management, and model retraining. Implement A/B testing of models. Design APIs for model inferencing at scale. Proven expertise with MLflow, SageMaker, Vertex AI, and Azure AI. LLM Serving and GPU Architecture: Serve as an SME in LLM serving paradigms. Possess deep knowledge of GPU architectures. Expertise in distributed training and serving of large language models. Proficient in model and data parallel training using frameworks like DeepSpeed and service frameworks like vLLM. Model Fine-Tuning and Optimization: Demonstrate proven expertise in model fine-tuning and optimization techniques. Achieve better latencies and accuracies in model results. Reduce training and resource requirements for fine-tuning LLM and LVM models. LLM Models and Use Cases: Have extensive knowledge of different LLM models. Provide insights on the applicability of each model based on use cases. Proven experience in delivering end-to-end solutions from engineering to production for specific customer use cases. DevOps and LLMOps Proficiency: Proven expertise in DevOps and LLMOps practices. Knowledgeable in Kubernetes, Docker, and container orchestration. Deep understanding of LLM orchestration frameworks like Flowise, Langflow, and Langgraph. Skill Matrix LLM: Hugging Face OSS LLMs, GPT, Gemini, Claude, Mixtral, Llama LLM Ops: ML Flow, Langchain, Langraph, LangFlow, Flowise, LLamaIndex, SageMaker, AWS Bedrock, Vertex AI, Azure AI Databases/Datawarehouse: DynamoDB, Cosmos, MongoDB, RDS, MySQL, PostGreSQL, Aurora, Spanner, Google BigQuery. Cloud Knowledge: AWS/Azure/GCP Dev Ops (Knowledge): Kubernetes, Docker, FluentD, Kibana, Grafana, Prometheus Cloud Certifications (Bonus): AWS Professional Solution Architect, AWS Machine Learning Specialty, Azure Solutions Architect Expert Proficient in Python, SQL, Javascript Responsibilities Key Responsibilities Solutioning Enterrise level AIML/GenAI/Cloud stack/Dev/ML Ops Platform Development and Evangelism: Build scalable AI platforms that are customer-facing. Evangelize the platform with customers and internal stakeholders. Ensure platform scalability, reliability, and performance to meet business needs. Machine Learning Pipeline Design: Design ML pipelines for experiment management, model management, feature management, and model retraining. Implement A/B testing of models. Design APIs for model inferencing at scale. Proven expertise with MLflow, SageMaker, Vertex AI, and Azure AI. LLM Serving and GPU Architecture: Serve as an SME in LLM serving paradigms. Possess deep knowledge of GPU architectures. Expertise in distributed training and serving of large language models. Proficient in model and data parallel training using frameworks like DeepSpeed and service frameworks like vLLM. Model Fine-Tuning and Optimization: Demonstrate proven expertise in model fine-tuning and optimization techniques. Achieve better latencies and accuracies in model results. Reduce training and resource requirements for fine-tuning LLM and LVM models. LLM Models and Use Cases: Have extensive knowledge of different LLM models. Provide insights on the applicability of each model based on use cases. Proven experience in delivering end-to-end solutions from engineering to production for specific customer use cases. DevOps and LLMOps Proficiency: Proven expertise in DevOps and LLMOps practices. Knowledgeable in Kubernetes, Docker, and container orchestration. Deep understanding of LLM orchestration frameworks like Flowise, Langflow, and Langgraph. Qualifications 8-12 years in core AI/ML . Skill Matrix LLM: Hugging Face OSS LLMs, GPT, Gemini, Claude, Mixtral, Llama LLM Ops: ML Flow, Langchain, Langraph, LangFlow, Flowise, LLamaIndex, SageMaker, AWS Bedrock, Vertex AI, Azure AI Databases/Datawarehouse: DynamoDB, Cosmos, MongoDB, RDS, MySQL, PostGreSQL, Aurora, Spanner, Google BigQuery. Cloud Knowledge: AWS/Azure/GCP Dev Ops (Knowledge): Kubernetes, Docker, FluentD, Kibana, Grafana, Prometheus Cloud Certifications (Bonus): AWS Professional Solution Architect, AWS Machine Learning Specialty, Azure Solutions Architect Expert Proficient in Python, SQL, Javascript Essential skills Skill Matrix enterprise sloutioning LLM: Hugging Face OSS LLMs, GPT, Gemini, Claude, Mixtral, Llama LLM Ops: ML Flow, Langchain, Langraph, LangFlow, Flowise, LLamaIndex, SageMaker, AWS Bedrock, Vertex AI, Azure AI Databases/Datawarehouse: DynamoDB, Cosmos, MongoDB, RDS, MySQL, PostGreSQL, Aurora, Spanner, Google BigQuery. Cloud Knowledge: AWS/Azure/GCP Dev Ops (Knowledge): Kubernetes, Docker, FluentD, Kibana, Grafana, Prometheus Cloud Certifications (Bonus): AWS Professional Solution Architect, AWS Machine Learning Specialty, Azure Solutions Architect Expert Proficient in Python, SQL, Javascript Experience Skill Matrix Enterprise solitions LLM: Hugging Face OSS LLMs, GPT, Gemini, Claude, Mixtral, Llama LLM Ops: ML Flow, Langchain, Langraph, LangFlow, Flowise, LLamaIndex, SageMaker, AWS Bedrock, Vertex AI, Azure AI Databases/Datawarehouse: DynamoDB, Cosmos, MongoDB, RDS, MySQL, PostGreSQL, Aurora, Spanner, Google BigQuery. Cloud Knowledge: AWS/Azure/GCP Dev Ops (Knowledge): Kubernetes, Docker, FluentD, Kibana, Grafana, Prometheus Cloud Certifications (Bonus): AWS Professional Solution Architect, AWS Machine Learning Specialty, Azure Solutions Architect Expert Proficient in Python, SQL, Javascript upto 10 years

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2.0 - 5.0 years

7 - 11 Lacs

Chennai

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Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Communication Skills: Fluent English Proficiency: As the role supports U.S. consumers, fluency in English is essential. This includes clear verbal communication, proper pronunciation, and professional tone. Excellent Verbal and Written Communication: Ability to communicate clearly and effectively both over the phone and in writing. This is crucial for maintaining a positive customer experience and resolving issues. Active Listening: Good listening skills are important to understand the customers concerns and guide them appropriately through non-technical solutions. Cultural Sensitivity: Understanding of U.S. communication styles, expectations, and cultural differences to ensure smooth and effective interactions. Customer Service Skills: Strong Customer Focus: Ability to empathize with customers, address their concerns, and deliver excellent customer experience, even if the issue cannot be fully resolved in the first interaction. Patience and Professionalism: Ability to remain calm and professional in all situations, especially when dealing with frustrated or upset consumers. Clear Problem Solving: Ability to provide basic support (e.g., assisting with product inquiries, warranty coverage, registration of products, locate documents) or direct the customer to the appropriate online resources. De-escalation Skills: Ability to manage challenging situations and de-escalate conflicts, ensuring that the consumer feels heard, and their concerns are addressed. Problem-Solving Abilities: A strong ability to analyze issues and provide clear and accurate solutions. Even though it s a first-tier role, the ability to handle basic concerns and escalate when necessary is crucial. Call Handling Skills: Efficient in managing call flow, multitasking (e.g., using CRM tools while talking to customers), and maintaining professionalism in every interaction. Conflict Resolution: Ability to de-escalate situations with upset or frustrated consumers and provide satisfactory resolutions. Product and Company Knowledge: Basic HVAC Product Knowledge: Basic technical aptitude of mechanical products. Training will be provided, but having some familiarity with terms like air conditioning, thermostats, and filters can be beneficial. Company Policies and Procedures: Understanding the company s policies, procedures, and product offerings so you can answer common questions (warranty coverage and exclusions) and provide accurate information to customers. Technical Skills (Non-Technical): Salesforce Experience: Familiarity with Salesforce to log and track customer interactions . Basic Computer Skills: Strong experience in using software like Microsoft Office (Word, Excel, etc.) for handling administrative tasks and documenting customer issues or feedback. Multitasking: Ability to handle multiple tasks, such as managing customer inquiries while inputting data into Salesforce or updating case statuses. Time Management and Organization: Efficient Call Handling: Ability to manage call time effectively without compromising the quality of service. While some calls may require longer conversations, its important to keep the interactions efficient and focused. Task Prioritization: Ability to prioritize multiple customer inquiries and resolve them in a timely manner, especially in a high-volume environment. Soft Skills: Empathy: Ability to understand the customers feelings and needs, helping to build rapport and make the customer feel valued. Positive Attitude: Always maintain a positive and solution-oriented approach, even if you don t have immediate answers or resolutions. Attention to Detail: Ensuring all customer information is captured accurately, following up on pending cases, and documenting interactions properly in Salesforce. Experience Previous Customer Service Experience: 5 plus years of experience in any customer-facing role, particularly in a contact center environment, is highly valued. Experience in a B2C (Business to Consumer) Setting: Familiarity with handling consumer inquiries, even if they re not technical in nature, would be an asset. Shift Assignment: Ability to Work U.S. Hours: Supporting U.S. consumers, the role requires working in shifts that align with U.S. time zones, 8:00AM-6:00PM CST. Qualifications Fluent English with excellent verbal and written communication. Strong customer service experience and skills, including patience and problem-solving. Basic HVAC product knowledge and understanding of company policies. Proficiency in CRM tools and basic computer skills. Empathy, positivity, and active listening. Ability to work U.S. hours and manage shift work.

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12.0 - 16.0 years

20 - 25 Lacs

Pune

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Manager / Senior Manager Engineering Design Structural Construction Sheetmetal Design (Light Weight Fabrication) Location: Pune, Factory Basic Requirements: Educational Qualification : B.E. / B.Tech or higher Age : 30-40 Years Experience: 12-16 Years Purpose of the Job: Performing full lifecycle product development. Designing / evaluating systems and components, that meet needs and requirements of product. Design Sheetmetal parts & other aesthetic component in line with Design briefs. Development support to sourcing & suppliers for Sheetmetal parts & other light fabrication. Design light weight non-steel parts i.e. Rubbers, Aluminum, etc Understanding of International standards about machine Safety, & Ergonomics regulations. Review and improve system Concepts for innovative and competitive design. Conducting experiments methodically, analyzing data and interpreting results. Coordinating trials Test setups and equipment for components / groups and assemblies with a variety of functions and links and, if necessary, further develop them. Have test and measuring instruments tested. Evaluate test results. Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities. Scope of Work & Accountabilities: Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement) for CEV (Construction and Earth Moving Vehicle) . Develop design solutions for products within the framework of given concepts. Constructively edit links by modifying existing functions and elements. Develop and evaluate solution drafts taking into account functional, material, manufacturing and economic aspects and coordinate them with the responsible authorities. Carry out design investigations into function, arrangement and design, select and modify elements. Standardize parts of comparable functions. Develop designs in a way that is ready for detail, taking into account the specified production technology, given materials and technical standards, and coordinate them with the responsible authorities. Develop innovative concepts for components / groups and ensure feasibility. Design constructive solutions or coordinate them with internal and external development partners. Assess the constructive results of the development partners. Creation of specifications and designs for external design offices, supervision and testing of external designs. Complex calculations for the dimensioning of the parts and assemblies to be designed on the basis of formulas (e.g. strength, stiffness, cross-sections, focal points, masses). Determine dimensioning and service life. Design or calculation results in technical lists (e.g. parts lists, cost comparison lists) taking into account the numbering system and product-specific features. Create technical lists. Monitor function/system specifications: evaluate its performance & reliabilities etc to ensure achievement of all objectives. Stakeholder management and provide technical assistance to resolve issues. Timely execution of Engineering change requests, create and get applied the Engineering changes. Authorities: Product life cycle maintenance Design responsible. Skills / Competencies required: Excellent Technical knowledge of Sheetmetal/Light Fabrication, Aesthetics components & functional kinematics systems design with proven track record. Knowledge of International standards related to machine safety and ergonomics. Design Calculations, excellent knowledge of strength of material, Load paths etc using existing tools and developing Customized Tools. Experience of using CAD software, PLM Software and ERP systems. SAP, ECTR & UG NX is preferred. Excellent knowledge of creation of Production Drawings, GD&T, Tolerance stack up. Experience of Solving Complex Engineering Problems. Reporting Engineering Project Lead

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2.0 - 4.0 years

3 - 8 Lacs

Pune

Remote

As Sales Operations Support at iT1, you will provide support covering a wide scope of responsibilities, including order entry, shipment tracking, accounts receivable assistance, and general data entry, among other tasks. ESSENTIAL FUNCTIONS: • Provide overall excellent customer service to help the sales team complete any customer requests and resolve potential issues • Support the sales team by overseeing the order process within our internal systems Providing shipment tracking information to customers and Account Managers Work with the Accounting department in supporting accounts payable and receivable processes Work with customers and manufacturers to facilitate return requests Order modifications/changes Produce and distribute internal and external reports as needed • Process shipping label request • Perform other duties as needed JOB QUALIFICATION REQUIREMENTS: • Excellent communication skills, both written and verbal • Possess high-level organization and time-management skills • The ability to work quickly and accurately in both independent and team situations • Strong computer skills, including Microsoft Office and Excel • The aptitude for learning new systems and software quickly • Financial skills and background • The ability to juggle a variety of tasks at the same time • Demonstrated consistency in values, principles, and work ethic PHYSICAL DEMANDS: • Sit at a computer for 8 hours per day • Keyboarding for 8 hours per day • Speaking (communicating information to clients/coworkers) • Hearing Requirements (In person speech, telephone, other sounds) • Near Vision (working with small objects or reading small print)

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1.0 - 5.0 years

20 - 25 Lacs

Bengaluru

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What We Do At Goldman Sachs, our Engineers don t just make things we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of core and business-aligned teams, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here. Asset Management Goldman Sachs Asset Management delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. We are a top 10 global asset manager with a leadership position across asset classes and key market segments. Our success is driven by a global team of talented professionals who collaborate to deliver innovative client solutions. Quantitative Strategists Quantitative strategists work in close collaboration with bankers, traders, and portfolio managers on complex financial and technical challenges. We work on alpha generating strategies; discuss portfolio allocation problems; and build models for prediction, pricing, trading automation, data analysis and more. The strats platform is designed for people to express themselves by providing creative solutions to business problems. Strats own analytics, models for pricing, return and risk, as well as portfolio management platform. Responsibilities As a quantitative strategist your responsibilities will include Working with revenue-generating businesses to solve a broad range of problems, including quantitative strategy development, quantitative modelling, portfolio construction, portfolio optimization, infrastructure development and implementation, financial product and markets analytics Develop quantitative analytics and signals using advanced statistical, quantitative, or econometric techniques to improve portfolio construction process and implement fund management models to track longer term portfolio performance Develop sustainable production systems, which can evolve and adapt to changes in our fast-paced, global business environment Provide quantitative analytics to optimize investment structure, pricing, returns and capital sourcing Partner globally across multiple divisions and engineering teams to create quantitative modeling-based solutions Prioritize across competing problems, communicate with key stakeholders Basic Qualifications Bachelors / masters degree in a quantitative discipline with quantitative analytics/ research, financial modeling experience Strong understanding of mathematical concepts including probability and statistics, time series analysis, regression analysis, forecasting, optimization, machine learning, regression analysis, and other numerical techniques Strong fundamentals in design and analysis of algorithms, data structures Ability to implement coding solutions to quantitative problems, experience in developing finance and statistics-based applications and proficiency in at least one programming language such as Slang, Python, C, C++ Strong written, oral communication skills and ability to work in a team environment Ability to multi-task and prioritize work effectively Passion and self-motivation to deliver technology solutions in a dynamic business environment goldmansachs.com/careers

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5.0 - 8.0 years

7 - 10 Lacs

Hapur

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Sales Representative - Avas Vikas, Hapur Job Description- Sales Representative: APPLY NOW! Has to tackle walk-ins. Outdoor marketing and sales. Event co-ordination. Attend all the calls. Make all the calls. Flexible work timing Longer duration to work. Weekend duties. Leads Generation Meeting sales target Follow ups and conversion Software s management. Managing the pre sales of the club which will also be including taking care of the marketing activities of the club that may consists of flyers, inserts and other outdoor marketing.

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0.0 - 2.0 years

2 - 4 Lacs

Hapur

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General Trainers - Avas Vikas, Hapur Trainers Job Description APPLY NOW! Actively counseling gym member into following the healthy lifestyle. Motivating the members. Making members regular by making regularity calls using fitness force. Organizing in-house competition at the peak hours if needed. Following zonal system Focusing on renewals Organize member engagement

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1.0 - 4.0 years

20 - 25 Lacs

Ahmedabad

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Position Overview: As a Personal Assistant to the Director at Rapture Holiday, you will be responsible for providing comprehensive administrative and organizational support to ensure smooth operations and efficient management of the Director s office. You will play a vital role in coordinating and managing the Director s schedule, handling confidential information, and assisting in various administrative tasks. Responsibilities: Manage the Director s calendar, schedule appointments, meetings, and travel arrangements. Coordinate and prioritize incoming communication, including emails, phone calls, and messages, and ensure prompt responses. Prepare and organize documents, presentations, and reports for meetings and business presentations. Conduct research, gather information, and prepare briefing materials for the Director s meetings and events. Assist in preparing agendas, minutes, and follow-up actions for meetings and ensure timely distribution to participants. Coordinate and facilitate internal and external meetings, including logistics, agendas, and meeting materials. Maintain confidentiality and handle sensitive information with discretion and professionalism. Assist in managing and organizing the Director s personal and professional files, records, and correspondence. Act as a liaison between the Director and internal departments, external stakeholders, and clients, ensuring effective communication and collaboration. Undertake special projects, assignments, and other administrative tasks as assigned by the Director. Qualifications: Bachelor s degree in Business Administration, Communications, or a related field. Proven experience as an executive assistant, personal assistant, or in a similar administrative role. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Excellent written and verbal communication skills, including strong interpersonal and professional etiquette. Proficient in using office productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Detail-oriented with exceptional multitasking and problem-solving abilities. Discretion and integrity in handling confidential and sensitive information. Ability to work independently with minimal supervision and as part of a team. Flexibility and adaptability to work in a fast-paced environment and manage changing priorities. Professional demeanor, positive attitude, and strong work ethic.

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1.0 - 7.0 years

4 - 5 Lacs

Hapur

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Personal Trainer - Avas Vikas, Hapur Job Description- Personal Trainer: APPLY NOW! Actively counseling gym member into following the healthy lifestyle. Motivating the members. Making members regular by making regularity calls using fitness force. Organizing in-house competition at the peak hours if needed. Following zonal system Focusing on renewals Organize member engagement

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10.0 - 15.0 years

20 - 25 Lacs

Noida

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**Role Overview:** Are you an experienced SAP Project Manager with a PMP certification? ITHR 360 Consulting is seeking an immediate joiner for the position of SAP Project Manager. This role requires a minimum of 10 years of experience strictly related to SAP Functional Module, coupled with at least 5 years of project management experience. If youre a dynamic leader with a proven track record of successfully managing SAP projects, we want to hear from you. **Responsibilities:** - Lead and manage SAP projects from initiation to closure, ensuring timely delivery within budget and scope. - Coordinate with cross-functional teams to gather requirements, design solutions, and implement SAP modules. - Develop project plans, schedules, and resource allocation to meet project objectives. - Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery. - Collaborate with stakeholders to address issues and ensure alignment with business objectives. - Provide regular project updates and reports to senior management. **Requirements:** - Bachelors degree in Computer Science, Information Technology, or related field. - PMP certification is mandatory. - Minimum 10 years of experience in SAP Functional Module. - At least 5 years of experience in project management, preferably in SAP implementation projects. - Strong leadership, communication, and stakeholder management skills. - Ability to work effectively in a fast-paced, dynamic environment. - Immediate joiners preferred. **Salary:** Negotiable **Contact:** For further inquiries or to apply for Join our team at ITHR 360 Consulting and be a part of innovative SAP projects that drive business success. Apply now! *Note: Only shortlisted candidates will be contacted.*

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3.0 - 5.0 years

20 - 27 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHAs are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of clients requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the clients approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Where required ,responsible for submitting accurate daily cost for the DD services. Participates in performance improvement initiatives and peer reviews. Assists in the evaluation of individual performance of the service. Responsible for Company assets on location. Assures that adequate supplies and equipment are present at the job site at all times. Skills acquired through the completion of an undergraduate degree in a STEM discipline and 12 months working as a Field Prof-DD, II. Requires ability to read and interpret designed well plans, directional survey information and other well site data. Ability to demonstrate technical aptitude of required standards. Must possess good communication, arithmetic, data entry and recording skills. Must possess relevant rig safety certificates. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 201418 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time

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6.0 - 9.0 years

20 - 25 Lacs

Bengaluru

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**Company:** ITHR 360 Consulting FZE Join ITHR 360 Consulting FZE, a leading provider of innovative SAP solutions. We are committed to delivering excellence and driving business success through our cutting-edge services. At ITHR 360, we foster a collaborative and dynamic work environment where every team member is valued and encouraged to grow both personally and professionally. If you are passionate about SAP and seeking a rewarding career opportunity, we invite you to join us. **Role Overview:** We are seeking an experienced SAP BTP - Data & Analytics - SAP HANA Cloud Consultant to join our team on a contract-to-hire basis. In this role, you will be responsible for administering SAP Business Technology Platform (BTP), designing and building custom integration flows using BTP Integration Suite CPI, and connecting with S/4HANA and other systems using cloud connectors. **Key Responsibilities:** 1. Strong in SAP BTP Admin areas. 2. Design and build custom integration flows using BTP Integration Suite CPI. 3. Connecting with S/4HANA and other systems using cloud connector. 4. At least 2 end-to-end implementations. **Requirements:** - 6 to 9 years of experience as a SAP BTP Consultant. - Strong expertise in SAP BTP Admin areas. - Experience in designing and building custom integration flows using BTP Integration Suite CPI. - Hands-on experience in connecting with S/4HANA and other systems using cloud connectors. - Proven track record of at least 2 end-to-end implementations. - Excellent communication and interpersonal skills. **How to Apply:** . We look forward to welcoming you to the ITHR 360 Consulting FZE team. Join us in our pursuit of excellence in SAP consulting at ITHR 360 Consulting FZE!

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1.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the worlds biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions. How do they use it Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The worlds top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of behind the scenes support staff, youve got all the ingredients to make it a magical experience! Responsibilities: Working on incident and request management and form an active interface between clients and resolver groups - Record and classify received Incidents using ticketing tools and undertake an immediate effort in order to restore the service - Direct interaction with the clients through email and Teams communication channels to resolve product and platform issues and ensure zero breaches of SLA - Keep users informed about their Incidents status at agreed intervals and provide first-line investigation and diagnosis of all Incidents and Service Requests - Be a quick problem solver utilising the process knowledge and the ability to think on one s feet in times of priority - Be a team player when situation demands and the compatibility to be both introvert and extrovert - Ability to work under pressure with clients and internal stakeholders in the live production environment - Good communication skills and ability to think quick in a fast-paced corporate world where time is of the essence - Verify resolution with users and resolve Incidents in tools such Service Now to log Incident Reports - Effective in managing high severity incidents or escalations to ensure service availability with minimal delay and impact towards ensuring smooth operations - Basic/good understanding of Sports ie: Football, Basketball is a plus - Will require a basic understanding of the below languages and tools Desired Qualifications: Technologies: XML, JSON Tools: ServiceNow, JIRA Monitoring Tools: Kibana Why work at Stats Perform We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, youll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, No Meeting Fridays, and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, youll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring were best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

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5.0 - 8.0 years

12 - 16 Lacs

Bengaluru

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Designs, develops, and enhances cloud-based, SaaS web-based clinical trials applications. Collaborates with product, engineering, and software quality assurance (SQA) team members for integration, design, and verification in an agile environment. Adheres to best practices and Emmes quality standards for code security, optimization, and reusability. Uses established frameworks for a seamless user experience across platforms. Performs unit testing, debugging, and troubleshooting as needed to ensure quality of work. Performs code reviews, assesses regression impact for design changes, and completes technical documentation. Identifies opportunities for refactoring/reworking major modules and sees implementation through to deployment. Mentor and coach junior and mid-level developers, promoting a collaborative and learning-driven environment. Conduct regular code reviews, provide feedback, and foster a culture of continuous improvement. Encourage the team to experiment with new technologies, techniques, and methodologies Overview Software Engineering Lead (Full Stack - React/Node/AWS) Bengaluru (hybrid) Emmes Group: Building a better future for us all. Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! Primary Purpose Designs, develops, and enhances cloud-based, software-as-a-service (SaaS) web-based clinical trials applications. Responsibilities Designs, develops, and enhances cloud-based, SaaS web-based clinical trials applications. Collaborates with product, engineering, and software quality assurance (SQA) team members for integration, design, and verification in an agile environment. Adheres to best practices and Emmes quality standards for code security, optimization, and reusability. Uses established frameworks for a seamless user experience across platforms. Performs unit testing, debugging, and troubleshooting as needed to ensure quality of work. Performs code reviews, assesses regression impact for design changes, and completes technical documentation. Identifies opportunities for refactoring/reworking major modules and sees implementation through to deployment. Mentor and coach junior and mid-level developers, promoting a collaborative and learning-driven environment. Conduct regular code reviews, provide feedback, and foster a culture of continuous improvement. Encourage the team to experiment with new technologies, techniques, and methodologies Qualifications 6 or more years of related professional experience. Min 4 years of experience in ReactJS and JavaScript/Typescript Min 4 years of experience in web platform development tools like Node.js, Express, AWS Amplify, AWS Lambda, AppSync, and GraphQL Min 4 years of experience in working with any relational or No SQL database. Min 2 years of experience in leading a team of engineers Expertise in developing Single Page Applications (SPA) Expertise with authentication and data caching. Expertise in API security. Expertise with DynamoDB, Amazon Aurora, or other relational database management system Experience with source code repositories like AWS CodeCommit, Git/GitHub, or SVN Experience working in an agile team. Experience in managing and delegating tasks to fellow team members Strong collaboration skills with cross-functional teams to establish best design and user flows for applications. Strong multitasking, problem solving, and organizational skills. Proven ability to work independently and in a team environment. Any of the following additional technical skills would be a plus: Expertise with GraphQL clients like Apollo Experience with Material Design Experience with Material-UI or other front-end libraries Experience with responsive UI for different form-factors Experience with modern IDEs like VSCode, integrated plugins for version control, and code prettify (ESLint) Experience with testing frameworks such as React Testing Experience with ECS/Docker Experience with distributed/event-driven systems (like Kafka or Kinesis) Required Education: B.E/MTech/MCA degree in a computer related field. Note: Satisfactory background check required. CONNECT WITH US! Follow us on Twitter - @EmmesCRO Find us on LinkedIn - Emmes #LI

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3.0 - 8.0 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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In this role, you will work with cutting-edge technologies, research new areas, think out of the box and inspire engineers working for you to do the same. You will create the technological future of the automotive insurance and small damage repair space. Responsibilities: Support the design & architecture of core AI/ML modules that power the highly differentiated products by leveraging Deep Learning, Classical Machine Learning and system architecture expertise. Work with a highly energetic and qualified team of AI experts in a fast-paced environment. Hold the responsibility for all deliverables produced by you. Conduct accuracy audits, stress testing to ensure that the AI models you deliver are robust, accurate and efficient. Keep abreast of the latest technological trends related to ML and AI. Prepare yourself to become a recognized thought leader in at least one niche of your interest. Learn and grow as a well-rounded AI/ML practitioner by being exposed to a broad variety of AI/ML problems, the highest level of rigor and experience with owning some of the most challenging AI/ML projects in the field. Be proud of the work you are doing and the impact it is having. Skills and Qualifications: Have BE / BTech / BS / ME / MS in engineering, mathematics or computer science. Have 3+ years of experience as an AI/ML Developer with at least 1.5 years in OCR or NLP. Have hands-on experience with at least two of Tensorflow, PyTorch, Caffe, Darknet, DeepStream, OpenVino. Have a strong foundation in core Computer Vision, Deep Learning, ML and Statistical Inference concepts, and are experienced with teaching / guiding junior members of the team. You re also eager to pick up new technologies such as Reinforcement Learning on the job. Have the basic familiarity of Data Pipeline Engineering and ML-Ops Concepts. Are proud to be a data-geek. You love going on a date with data; enjoy the long, winding, unpredictable explorations with data that often lead to game-changing insights or root cause of a failure mode or surprising patterns. Are a math-majnu who loves dancing with the math. You can read a ML / AI paper, understand it in good depth, and quickly implement the core concept in a programming language of your choice. Enjoy spending hours coding away on a terminal. Preferably in Python, C, C++. You think-through the design of your algorithm to avoid logical flaws and redundancies. You love brevity, but never trade readability for brevity. Git push is your hygiene routine, just like brushing your teeth every day. Carry a healthy obsession for testing, reproducibility and rigor in general. For developing any new feature / module, you habitually start by first writing code for the test-cases _before_ you start writing the algorithm module. You always fret about reproducibility of your results on un-seen data and put in the necessary mechanisms to ensure the same. An owner s mindset - you don t shy away from the hard stuff. Scrappiness, can-do attitude, and the confidence to just get stuff done. Added Value: Prior experience with automotive InsureTech, damage detection, small damage repairs domain is a plus. Hands-on experience with deploying the models and algorithms on Azure ML is a plus. Hands-on experience with Data Pipeline Engineering, and ML Ops is a plus.

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5.0 - 7.0 years

10 - 11 Lacs

Bengaluru

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We are seeking a dynamic and results-driven Territory Sales Manager to lead our sales. Also, business development in Bengaluru. The ideal candidate will be responsible for driving revenue growth, lead a sales team, building strategic customer relationships, and expanding the companymarket presence in the region. Key Responsibilities: Establish relationships with new customers and secure contracts that achieve assigned sales quotas and targets o Drivetheentire sales cycle from initial customer engagement to closed sales Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking Qualify prospects against company criteria for ideal customers and sales Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects Work with technical staff and product specialists where required to address customer requirements Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis Keepdetailednotes on prospect and customer interactions Maintains regular contact via phone/on-site visits with customers to ensure satisfaction Provide forecasts on best case and most likely sales volumes over the relevant time periods Work with marketing to plan and execute lead generation campaigns. Provide feedback to sales Identify sales support requirements and work with marketing to develop improve sales. tools. Conduct all sales activities with the highest degree of professionalism and integrity Requirements Bachelordegree in engineering or any allied domain with experience in software sales Having CAD/CAM/CAE/PLM or allied solution sales/ technical experience would be an added advantage Goodknowledgeof local market o Ability to develop new business opportunities Excellent communication and organizational skills and the ability to work independently Ability to travel up to 70% Benefits Challenging job within a young and dynamic team Performance-driven, Career Progression Opportunities Attractive remuneration package: On par with Industry Standards Opportunity to join an organization experiencing year on year growth.

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7.0 - 19.0 years

15 - 16 Lacs

Hyderabad

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About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for delivering on business metrics of portfolio resolution, norm, rollback and extraction/absolute recovery and ROR as per business operating plan through a team of Agency managers and Collection Vendors. Role Accountability Devise vendor allocation strategy for the CD/region and ensure appropriate capacity addition basis future business inflows in line with ACR guidelines Ensure adequate legal interventions on the portfolio Ensure various critical segments as defined by business are reviewed and performance is driven on them Conduct regular performance review with Vendors and Area collection managers for all critical metrics to track the portfolio health and performance trends Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Reinforce compliance standards with area collection managers and vendors to drive adherence to code of conduct Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure monthly cost provisions are reported as per timelines Identify upcoming markets in accordance with the Sales growth plan and evaluate setting up/expanding operations basis volumes In cases pertaining to Banca delinquencies, collaborate with partner bank branches in respective locations to track customers Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Settlement waiver rate Extraction Rate ACM CAPE ROR Regulatory Customer complaint % Vendor SVCL Audit adherence Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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7.0 - 13.0 years

40 - 45 Lacs

Gurugram

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What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose AI & Digital channel leader will be primarily responsible for Digital Portals (Customer facing & Internal) & AI platforms (including conversational platforms and AI Process automation using robotics). This primarily covers Digital Portals (Website, Intranet, Audit Portal, Invoice portal, Scrabble, Goldmine, Digital Nerve Center, SPRINT, Insta SMS) & AI platforms (ILA, Drishti, WhatsApp, Live chat, RPA platform). Role Accountability Role will lead all the digital portals, conversational platforms and process automation using RPA. Developing and refining AI models to automate data processing and decision-making. Ensure the data used is accurate, relevant, and compliant with regulations. Creating and implementing strategies for AI and digital channels to align with business goals. Using data analytics to take informed decisions and optimize performance across digital channels. Overseeing the integration and deployment of AI technologies within digital channels. Collaborating with IT and development teams to ensure smooth implementation. This role is accountable for - Digital Strategy & Platforms: Lead digital portals, Develop Gen AI strategy, conversational AI, RPA; drive adoption to enhance CX and reduce operational cost. Program Leadership: Manage large-scale digital transformations and IT program planning, execution, risk mitigation, and stakeholder alignment. Business Alignment: Act as IT lead for Marketing, CS & Post-acquisition functions; bridge business and tech with deep card domain understanding. Service Delivery: Ensure ITIL-based service operations across digital channels with strong SLA adherence and high application availability. Team & People Management: Build and lead high-performing teams with a focus on collaboration, growth, org structure, and delivery ownership. Governance & Reviews: Drive weekly program reviews and steering committees; maintain tight governance with risk/issue tracking and reporting. Budgeting & Controllership: Lead budget planning (OPEX/CAPEX), track expenses, drive program approvals and financial discipline. Innovation & Tech Trends: Promote ideation, innovation, and ongoing tech awareness to shape future-ready digital initiatives. Cross-functional Collaboration: Engage CSMO, Ops, and CS leaders to co-create and deliver business solutions with clarity and rigor. Change Management: Navigate complex stakeholder environments to drive large-scale change and cross-team alignment. Measures of Success Strategic initiatives delivered on time, within budget, and meeting defined business benefits. Monthly connects with Senior Leadership and DRs conducted effectively to align business priorities. Programs and solutions prioritized with clear business agreement and strategic alignment. Low attrition with a motivated, high-performing team consistently meeting their deliverables. Project review and prioritization meetings operationalized monthly with no major business escalations. Operational metrics consistently achieved as agreed SLAs across systems and processes. Zero P1 defects in production; all programs delivered with quality assurance and budget compliance. Technical Skills / Experience / Certifications Engineering Mindset Strong technology orientation DevOps Execution Hands-on operational expertise Automation Focus Process-first automation drive Monitoring Skills Proficient in tools/scripting Strong understanding of AI technologies & platforms -GenAI LLMs, Langchain, UI Path and automation process frameworks Competencies critical to the role Technology Leadership Strategic tech vision Delivery Mindset Resourceful execution focus Program Management Risk-aware governance. Communication Skills Clear, effective articulation Customer Centricity Stakeholder-first thinking Analytical Thinking Data-driven problem solving. Operational Excellence Productivity and impact Collaboration Skills Team-oriented approach Qualification B. Tech/ MBA from reputed business school Preferred Industry Credit Cards / NBFC/BFSI/Financial domain

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9.0 - 13.0 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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JOB SUMMARY : The Programme Manager is responsible and accountable for the cross-functional management of new product development and sustaining projects. These projects range in complexity that span functions, organizations, geographic regions, and cultures. The Programme Manager coordinates the efforts of engineering, offering management, manufacturing, procurement, quality, order fulfillment, logistics, service, marketing, sales and other cross functional groups to optimize time to market while monitoring project and product cost, schedule and resources. The Programme Manager must build credibility, establish rapport, and maintain communication with project stakeholders at multiple levels, including those external to the organization, to ensure success of the projects. RESPONSIBILITIES Facilitate cross-functional planning and project execution, ensuring the project is delivered on time, within budget, and meets the agreed upon scope Monitor team schedules and ensure coordination of activities on the critical path Provide executive-level program updates to senior management and executive sponsors Develop reporting and tracking programs to assure the project is on target for schedule and cost Identify key issues and drive decisions to ensure that the project does not slip Identify key risks and prepare contingency plans Ensure the projects are following the required internal processes Assist project team members as required Identify and lead continuous improvement projects QUALIFICATIONS Bachelors degree in Engineering, or other technical degree. Master of Business Administration is a plus. Proven ability to lead others to achieve common goals and to accomplish tasks Demonstrated competence in problem-solving, data analysis, project planning Experience leading cross functional meetings and presenting to small groups, both in person and via conference call Ability to quickly develop cross functional relationships to achieve business objectives Process and results-oriented with proven ability to accomplish goals Experience with automation systems in 3-phase power distribution is preferred Proficient with Microsoft Office 365 applications, Microsoft Project, & Smartsheet Strong communication skills to effectively communicate at all levels of the organization.

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