1162 Nagios Jobs - Page 34

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job description: We are looking for a talented, enthusiastic and proactive Azure Infrastructure engineering who has experience building CI/CD & IaC pipelines in Azure cloud, to join us for the next stage of our journey into automation. We are seeking highly motivated candidates who can continue to improve and automate our infrastructure while developing tools and standards, as well as helping respond to production issues. As a Azure Infrastructure, you will work closely with agile teams to help deliver the best solutions for our customers. Your insight and expertise will enable our software delivery teams to drastically reduce software cycle time while increasing quality through automation. Responsible for utilizing your technical expertise and experience in driving design and automation of processes to support the Continuous Delivery of application along with Infrastructure as a Code initiatives in major cloud (Azure) using Terraform and Ansible. Responsibilities: Improve the scalability, efficiency and reliability of supporting environments. Work closely with development teams for implementing and maintaining CI/CD pipelines Engineer solutions, systems, and processes adhering to governance and compliance standards. Debug production incidents across our services and at a variety of levels of the stack. Contribute to infrastructure as a code solution that can support hybrid cloud infrastructure. Provide day to day support with code deployments, environment automation, and troubleshooting application and database issues. Release Planning & Coordination: Works with other members of their assigned Value Stream to ensure that the Production releases for their in scope applications/platforms are properly planned and coordinated. This includes Holds Change/Release implementation reviews to ensure thorough and appropriate implementation plans. Manage and maintain reliable environments for Business and QA testers. Collaborate with Dev, QA and other IT teams on software release activities. Document processes and maintain knowledge base articles in Confluence Requirements: Solid working experience with production grade Terraform & Kubernetes (AKS preferred). 6+ years of Azure Infrastructure Engineering which strong Terraform experience Certification Required: AZ 104 Experience with Terraform, Ansible or similar tool, such as Chef/Puppet/Azure CLI/CloudFormation etc for building IaC (Infra as Code) pipelines. Strong experience with developing CI/CD pipelines using tools such as Jenkins, Azure DevOps, etc. Experience with (Git-based) source code versioning tools and VCS (GitHub, BitBucket, GitLab) Experience with programming using PowerShell, shell, python or any language will be a plus. Strong desire to automate tasks and improve how people think and work with technology. Experience with RDBMS (SQL Server) and NoSQL databases (MongoDB) Proven success in implementing infrastructure automation solutions on a large scale, to include on-premise datacenters Skill to utilize tools and services such as Terraform, Azure-DevOps, Kubernetes, Jenkins, Bitbucket, Ansible, Shell/Power shell scripting, Nagios, Docker, Octopus Deploy, Nexus, Vault, Elastic Stack, AppDynamics for alerting/monitoring, and troubleshooting them. Major pluses: Kubernetes, Docker, and Elasticsearch Bachelor’s degree in computer science or any relevant field Any Cloud/DevOps tool certifications will be a huge plus. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Lead and manage the IT infrastructure with a focus on secure network design and maintenance. Design, deploy, and manage internet and intranet-based hosting environments with strict data privacy controls. Architect and maintain servers optimized for AI model hosting and high-performance computing. Ensure end-to-end cybersecurity for networks, servers, and intranet operations, following best practices. Implement and oversee restricted physical access protocols for critical hardware and server rooms. Monitor, update, and harden all systems to defend against cyber threats and vulnerabilities. Configure and manage secure web-socket communications within intranet and internal network applications. Plan and execute scalable network architecture to support AI workloads, including bandwidth and latency requirements. Collaborate with AI development teams to forecast and fulfil evolving hardware and networking needs. Maintain robust backup, disaster recovery, and failover systems for all critical infrastructure. Document system architecture, security protocols, and operational guidelines for audit and compliance purposes. Continuously assess and upgrade security measures, ensuring alignment with industry standards and project goals. Support secure deployment of internal applications and manage internal DNS, firewalls, and access controls. CCNA certification preferred; strong grasp of enterprise networking principles, VLANs, VPNs, and secure routing. Qualifications: Candidate must have Bachelor's/Master’s degree in Computer Science Engineering, Information technology Engineering or a related field; Proven professional experience (3-5 years) in Network management and Server Design. Certifications such as CCNA, CISSP, etc. Technical and Inter-personal skills: Network design, configuration, and security (LAN, VLANs, VPNs, firewalls) Server architecture and management (physical and virtual servers) Securing physical and logical access to critical hardware Hosting and managing applications over secure intranet spaces Cybersecurity frameworks (hardening servers, IDS/IPS, encryption, access control) WebSocket communication setup and secure management AI infrastructure requirements (GPU clusters, data handling, scalable storage) Backup, recovery, and disaster recovery planning Experience with private cloud or hybrid network models Knowledge of SSL/TLS, certificates, and secure communications protocols Familiarity with Linux and Windows Server environments Proficiency in setting up and managing databases securely (SQL/NoSQL) CCNA-level networking proficiency (even if not certified) Experience with monitoring tools (e.g., Nagios, Zabbix) and SIEM solutions Job Types: Full-time, Permanent Pay: ₹900,000.00 - ₹1,200,000.00 per year Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 23/06/2025

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Description We are looking for a talented, enthusiastic and proactive Azure Infrastructure engineering who has experience building CI/CD & IaC pipelines in Azure cloud, to join us for the next stage of our journey into automation. We are seeking highly motivated candidates who can continue to improve and automate our infrastructure while developing tools and standards, as well as helping respond to production issues. As a Azure Infrastructure, you will work closely with agile teams to help deliver the best solutions for our customers. Your insight and expertise will enable our software delivery teams to drastically reduce software cycle time while increasing quality through automation. Responsible for utilizing your technical expertise and experience in driving design and automation of processes to support the Continuous Delivery of application along with Infrastructure as a Code initiatives in major cloud (Azure) using Terraform and Ansible. Responsibilities Improve the scalability, efficiency and reliability of supporting environments. Work closely with development teams for implementing and maintaining CI/CD pipelines Engineer solutions, systems, and processes adhering to governance and compliance standards. Debug production incidents across our services and at a variety of levels of the stack. Contribute to infrastructure as a code solution that can support hybrid cloud infrastructure. Provide day to day support with code deployments, environment automation, and troubleshooting application and database issues. Release Planning & Coordination: Works with other members of their assigned Value Stream to ensure that the Production releases for their in scope applications/platforms are properly planned and coordinated. This includes Holds Change/Release implementation reviews to ensure thorough and appropriate implementation plans. Manage and maintain reliable environments for Business and QA testers. Collaborate with Dev, QA and other IT teams on software release activities. Document processes and maintain knowledge base articles in Confluence Requirements Solid working experience with production grade Terraform & Kubernetes (AKS preferred). 6+ years of Azure Infrastructure Engineering which strong Terraform experience Certification Required: AZ 104 Experience with Terraform, Ansible or similar tool, such as Chef/Puppet/Azure CLI/CloudFormation etc for building IaC (Infra as Code) pipelines. Strong experience with developing CI/CD pipelines using tools such as Jenkins, Azure DevOps, etc. Experience with (Git-based) source code versioning tools and VCS (GitHub, BitBucket, GitLab) Experience with programming using PowerShell, shell, python or any language will be a plus. Strong desire to automate tasks and improve how people think and work with technology. Experience with RDBMS (SQL Server) and NoSQL databases (MongoDB) Proven success in implementing infrastructure automation solutions on a large scale, to include on-premise datacenters Skill to utilize tools and services such as Terraform, Azure-DevOps, Kubernetes, Jenkins, Bitbucket, Ansible, Shell/Power shell scripting, Nagios, Docker, Octopus Deploy, Nexus, Vault, Elastic Stack, AppDynamics for alerting/monitoring, and troubleshooting them. Major pluses: Kubernetes, Docker, and Elasticsearch Bachelor’s degree in computer science or any relevant field Any Cloud/DevOps tool certifications will be a huge plus. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook Show more Show less

We're looking for passionate technologists who want to lead client engagements and take responsibility for delivering complex technical projects. Responsibilities Setup infrastructure automation and CI/CD pipelines on AWS and GCP Implement microservice and container strategies using Kubernetes platforms Design continuous integration and delivery pipelines using the latest tools and platforms Write lots of automation code and leverage the latest tooling Consult with customers to deploy best practices in their development, QA, DevOps, and operations teams Proactively look for ways to make the architecture, code, and operations better Qualifications Experience with a few of these languages: Shell, Ruby/JRuby, Python, PowerShell, Java, Go Experience with the implementation of container technologies like Docker, Kubernetes Infrastructure automation experience with knowledge of at least a few of these tools: Chef, Puppet, Ansible, CloudFormation, Terraform, Packer Experience with continuous integration (Jenkins, CircleCI), continuous delivery, and enterprise DevOps concepts Experience with AWS, GCP, or Azure SCM tools: Git, SVN, Mercurial Knowledge of multi-tier application architectures Logging, monitoring, and alerting tools like Splunk, Kibana, Logstash, Nagios, New Relic Bachelor’s Degree in Computer Science or Engineering Show more Show less

Azure Databricks Experience; 3 to 5 years Proficiency in Databricks, Apache Spark, and Delta Lake Strong understanding of cloud platforms such as AWS, Azure, or GCP Experience with SQL, Python, Scala, and/or R Familiarity with data warehousing concepts and ETL processes Problem-Solving: Excellent analytical and problem-solving skills with a keen attention to detail Data bricks Associate certification

Hyderabad, Telangana, India/ Indore, Madhya Pradesh, India/ Hyderabad, Telangana, India/ Indore, Madhya Pradesh, India Qualification : Skills: Candidates with experience in following o Linux / Windows Administrations / Docker / REST API o LAN technologies (Good to have) Candidates with certification will be preferred Hands on Experience in deployment and maintaining of product staging Infrastructure including o Desktops o Servers o Virtual Machines / SaaS (AWS Basic) Experience in DOS, Pearl, Python and Shell Scripting will be an advantage Experience in performance monitoring using SNMP, WMI, SysLogs Experience in using monitoring tools like Nagios Experience/Knowledge in ticketing tool for issue tracking, reporting. (Must Have) Excellent written, verbal communication and presentation skills Experience on Database : MySQL, MSSQL Strong organizational skills and ability to work independently. Experience of working with End Users will be advantage. Qualifications:  Job Title: Technical Support Engineer  Experience: 2-4 years  Location: Hyderabad / Indore  Education: BE / B. Tech (IT/Computers) / MCA Skills Required : Linux/Windows Administration/Docker/Rest API, LAN Technologies, Monitoring Tools like Nagios Role : About the Job: You will be serving as the first point of contact for customers looking for technical assistance over the phone or email (Via service Desk). You will be performing remote troubleshooting through diagnostic techniques, logs analysis and pertinent questions & finding the best solution based on the issue and details acquired from customer. You will work in Shift Structure with customers to resolve any first and second level product related issues reported. Interact with QA and Engineering team to co-ordinate issue resolution within the promised SLA to customer. Roles and Responsibilities: Walk the customer through the problem-solving process. Re-direct unresolved issues to the next level of support personnel. Record events and problems and their resolution in logs to create repository for troubleshooting reference. Use automation for deployments and system upgrades. Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs Contribute in creation and reviews of user documentation, product requirements documents, and other functional specifications. Assist with knowledge-sharing initiatives. Product release, training and documentation for customer. Maintaining and keeping customer database updated. Experience : 2 to 4 years Job Reference Number : 10409

Bangalore, Karnataka, India;Noida, Uttar Pradesh, India;Pune, Maharashtra, India Qualification : Strong verbal and written communication skills Excellent analytical and problem-solving skills Hands-on and good understanding of DevOps tools and automation frameworks Demonstrated hands-on experience with DevOps techniques, building continuous integration solutions using Jenkins, Git, Maven, Nexus Experience with containerization & orchestration using Docker, Docker Compose, Kubernetes Experience with configuration management tools such as Ansible, Chef, or Puppet Proficiency in at least one scripting language: Batch/PowerShell Scripting, Shell Scripting, NSIS Scripting Experience working in UNIX, Linux, and/or Windows environments Hands-on experience with cloud technology (AWS/Azure/GCP) Experience managing web-based application environments on AWS, including services like EC2, ELB, RDS, and S3 Good knowledge of cloud concepts like networking, security, monitoring, and instances: DNS, Load Balancers, Reverse Proxy (Nginx, HAProxy, Apache Proxy) Familiarity with monitoring tools like CloudWatch, Nagios, etc. Hands-on experience in cloud deployment and automation using CloudFormation, Terraform, etc. Experience working with Java-based applications - Java/J2EE, Spring, Web services Build and Release Management: Maven, Nexus Hands-on experience with Monitoring Tools: Prometheus, Grafana Maintain Linux-based systems for optimal performance and stability. Collaborate with development, operations, and QA teams to support deployment and release workflows. Identify, implement, and promote DevOps best practices, focusing on automation and Infrastructure as Code (IaC). Proactively troubleshoot and resolve issues across the CI/CD pipeline, infrastructure, and applications. Research and propose new technologies and improvements to enhance platform reliability, performance, and security. Skills Required : DevOps, kubernetes, ci cd pipeline, jenkins, Ansible, Terraform, AWS Role : Docker: Strong hands-on experience with Docker, including containerization best practices and orchestration. Jenkins/Ansible: Expertise in building and managing CI/CD pipelines and deploying the applications using Configuration management tools. Linux/Windows OS: Proficiency in Linux system administration and shell scripting. Good to have some working experience on Windows OS . Solr & Kafka: Good to have experience in deploying and managing distributed search and messaging systems. Kubernetes (K8s): Good to have basic to intermediate understanding of Kubernetes for application scaling and orchestration. Soft Skills: Strong communication skills, problem-solving mindset, and the ability to work independently as well as in a collaborative team environment. Leadership: Experience in leading DevOps initiatives, mentoring team members, and working cross-functionally with other engineering teams. Experience : 9 to 15 years Job Reference Number : 12637

Noida,Uttar Pradesh,India Job ID 768006 Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Network Operations Center (NOC) Manager at Zones LLC Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, theres really only one: Zones First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Network Operations Center (NOC) Manager plays a critical role within the organization, overseeing the planning, coordination, and management of staff and operations to maintain the stability and performance of the organizations infrastructure. This role provides strategic and technical leadership in all aspects of network operations. The NOC Manager is responsible for ensuring the health and maintenance of multiple environments and may be required to deliver hands-on technical support. In addition to managing daily operations, this role handles Tier 2 and Tier 3 escalation support and serves as the primary point of contact in the NOC for inquiries from senior leadership and other department managers. Work Location Requirement: This position is based onsite at our Bangalore office and requires the employee to be physically present five (5) days per week. Remote or hybrid work arrangements are not available for this role. What youll do as the Network Operations Center (NOC) Manager: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Lead and manage the NOC team, including hiring, training, scheduling, and performance management. Ensure continuous monitoring of networks, systems, and applications to maintain optimal performance and uptime. Develop and enforce standard operating procedures (SOPs) for incident response, escalation, and resolution. Respond to and manage Tier 2 and Tier 3 technical escalations, coordinating with internal teams and vendors as necessary. Act as the primary liaison between the NOC and senior leadership, providing regular updates and reporting on key metrics and incidents. Coordinate root cause analysis (RCA) for major incidents and implement preventive measures to reduce recurrence. Oversee shift coverage and on-call rotations to maintain 24x7 operational support. Ensure compliance with organizational policies, industry standards, and regulatory requirements. Evaluate and implement monitoring tools, automation, and other technologies to improve efficiency and visibility. Maintain documentation for network operations, incident response, and technical procedures. What you will bring to the team: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5 years of experience in network/system operations, including 2 years in a NOC management or supervisory role. Strong knowledge of networking concepts (TCP/IP, DNS, VPN, routing, switching, firewall and load balancing systems) as well as hands-on skills related to Voice, WAN, LAN, and Wireless systems. Hands-on experience with network and systems monitoring tools (e.g., SolarWinds, Nagios, Site24x7, Manage Engine). Proven experience managing high-availability environments and responding to critical incidents. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and in a 24x7 operational environment. Benefits: Zones offers a comprehensive Benefits package. While were committed to providing top-tier solutions, were just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life, and Personal Accident Cover to handle the uncertainties of life, and a flexible leave policy to balance their work life. At Zones, work is more than a job it's an exciting career immersed in an inventive, collaborative culture. If youre interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Show more Show less

Job Title: Oracle Apps Admin with DevOps Location: Remote Job Type: Full-Time / Contract Experience: 6-10 years Job Summary We are seeking a talented Oracle Applications Admin with DevOps expertise to oversee the smooth functioning of Oracle EBS environments, manage deployments, and support DevOps automation processes. The ideal candidate will have deep knowledge of Oracle Apps administration and experience in implementing DevOps practices to streamline and automate workflows. Key Responsibilities Oracle Apps Administration: Manage Oracle EBS (R12 / Cloud) environments, including installation, configuration, upgrades, patching, and cloning. Monitor and optimize Oracle databases and middleware components. Manage concurrent processing, system workflows, and custom application integrations. Provide performance tuning, troubleshooting, and issue resolution. DevOps Practices: Implement CI/CD pipelines for Oracle applications using Jenkins, Git, or similar tools. Automate infrastructure deployment using tools like Ansible, Terraform, or Puppet. Collaborate with development and operations teams to ensure smooth releases and deployments. Manage version control, automated builds, and configuration management. Monitoring & Troubleshooting: Utilize monitoring tools (such as Nagios, Grafana, or Prometheus) to ensure system stability and uptime. Analyze logs and resolve performance issues proactively. Perform root cause analysis on production incidents and implement preventive measures. Collaboration & Documentation: Work closely with cross-functional teams (DBA, DevOps, and functional consultants) to coordinate releases and updates. Maintain documentation for configurations, processes, and troubleshooting steps. Train team members and share best practices for Oracle and DevOps management. Required Skills 6+ years of experience in Oracle Applications (EBS R12/Cloud) administration. Strong knowledge of Oracle databases, SQL, PL/SQL, WebLogic, and middleware administration. Experience with DevOps tools: Jenkins, Git, Ansible, Terraform, Docker, Kubernetes, etc. Expertise in Linux/Unix shell scripting and system administration. Strong troubleshooting and problem-solving skills. Good understanding of CI/CD pipelines, automation tools, and containerization. Preferred Skills Experience in Oracle Cloud Infrastructure (OCI) or other cloud platforms. Knowledge of monitoring tools like Nagios, Grafana, or Prometheus. Understanding of Agile/Scrum methodologies. ITIL or DevOps certifications will be an advantage. Work Timings Current Schedule: 1 week IST, followed by 1 week PST (until 5 pm PST). Future Schedule: 3 weeks IST, followed by 1 week PST (until 5 pm PST). Show more Show less

Job Description Does shaping the next generation managed Kubernetes cloud market excite you? Do you have a passion for cutting edge technologies and tackling distributed system problems? Join our highly skilled Cloud Native SRE Team! Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams. We do all of this while maintaining Akamai's mission to make life better for billions of people, billions of times a day. Partner with the best As Site Reliability Engineer II, you drive best practices in reliability, observability, automation ensuring top-tier performance and uptime. You'll create tools to automate the deployment, monitoring and management of the platform. You'll work with open-source technologies like Salt stack, Jenkins and Ansible. As well as Akamai developed tools to maintain the reliability of the computing infrastructure. As a Site Reliability Engineer II, you will be responsible for: Deploying and maintaining our observability platform and internal tooling. Partnering across teams to ensure the reliability, scalability and usability of our products and services Providing guidance to engineers and developers to increase confidence that their services are performing as expected Mentoring junior team members and helping to set team direction and priorities Enhancing system monitoring and analysis for faster error detection and automated remediation. Participating in on-call rotations, guiding restoration and repair of service-impacting issues Do What You Love To be successful in this role you will: Have 2-3 years of experience and a Bachelor's Degree in Computer Science or its equivalent experience Have professional experience in a Site Reliability, Development, or SysAdmin role, including work with large-scale distributed systems Experience developing applications and scripts using languages such as Python, Bash, Go, Rust, or similar Have familiarity with infrastructure-as-code tools such as Terraform or Pulumi. Have proficiency with a configuration management tool such as Ansible, Salt Stack, Chef, Puppet, or similar Have experience with continuous integration / continuous deployment tools such as Jenkins, Git hub Actions, or similar Experience with observability tools like Prometheus, Nagios, Grafana, ELK, or similar. Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Show more Show less

Site Reliability Engineer - JD Location - Chennai and Hyderabad Key Responsibilities Experience - 9 to 14 Years Design, Implement and/or refine Service Management processes. (Monitoring, Incident, Problem, Capacity, Change & Releases and Service Level Management) Track system health, performance and reliability via monitoring, observability platforms, implement proactive alerting mechanisms to detect anomalies and respond swiftly to incidents. Act as a point of escalation for complex incidents, collaborating with senior engineers and management to ensure effective resolution. Establish and enforce change control and release management processes to ensure smooth and controlled deployment of system changes. Conduct post-incident analyses to identify root causes and implement actions to prevent recurrence and improve system resilience. Perform regular system testing to identify vulnerabilities and validate disaster recovery plans. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Integrate reliability practices into CI/CD pipelines to automate testing, quality assurance, and deployment processes. Foster a culture of collaboration between development and operations teams, promoting shared ownership and accountability for system reliability. Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service-level objectives Continuously evaluate and enhance system reliability, scalability and performance. Identify areas for improvement and implement solutions to optimize processes and reduce manual toil. Define, track, and monitor SLAs/ SLOs to measure and improve system reliability. Collaborate with cross-functional teams to ensure scalable and adequate resource allocations and optimize cost efficiency. Required Skills And Qualifications Bachelor’s degree (or equivalent) in computer science or related discipline Proven Process definition and Implementation experience, leveraging ITIL best practices Minimum ITIL V3 Intermediate / Expert certified - Mandatory Implementation experience of ITSM / ESM tools (e.g., SNOW, Remedy, JIRA) Strong DevSecOps skills with implementation experience – Foundation / Practitioner certification will be an advantage. Coding experience beyond simple scripts – Python, Java, C/C++ and JavaScript Knowledge of Linux/ Unix systems administration and troubleshooting skills Knowledge of relational and NoSQL databases and distributed storage systems Proficiency in database administration, query optimization, and data replication. Familiarity with Incident management and collaboration tools such as JIRA, PagerDuty, Slack, or ServiceNow. Expertise in performance monitoring and analysis tools such as New Relic, AppDynamics, or Datadog. Familiarity with configuration management tools like Ansible, Puppet, or Chef Knowledge of Observability (e.g, Dynatrace, SolarWinds) and monitoring systems (e.g., Prometheus, Nagios) and log management tools (e.g., ELK stack, Splunk). Strong analytical thinking and problem-solving abilities to identify patterns, troubleshoot issues, and propose effective solutions. Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Previous success in technical engineering Show more Show less

Job Purpose As a Network Implementation L3 member of the NOC team you will be responsible for providing Design and Implementation of Network devices. This role typically involves advanced-level responsibilities and expertise in managing and enhancing the network infrastructure. The ideal candidate will be high-level technical guidance and support across multiple vendor products, emphasizing networking and system administration. A robust comprehension of Routing & Switching administration, networking, and virtualization is crucial Job Location Chennai/Mumbai Roles & Responsibilities Should be Good in Network Implementation, Mandatory certifications: CCIE or equivalent Previous experience in Cisco or Juniper L3 TAC Support engineers is highly preferred. Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Being able to understand needs and create fitting network designs is a key part of this role. Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities. Experience with routing protocols (OSPF, ISIS, BGP) Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks. Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding. Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stability Excellent team player with the ability to develop and present technical material. Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues. Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development. Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact. Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams. Create Standard Operating Procedures for Operations and update knowledge base articles. Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk. Preferably skilled in Linux/Unix and proficient in coding languages EDUCATIONAL QUALIFICATIONS: (degree, training, and certification required) BE/B-Tech or equivalent with Computer Science/IT or Electronics & Communication Certification Required Cisco Certified Internetwork Expert (CCIE) Cisco Certified Design Expert (CCDE) Cisco Certified Network Professional in Routing & Switching (CCNP – R&S) Juniper Certified Datacenter Expert (JNCIE-DC) Enterprise Routing and Switching, Expert (JNCIE-ENT) Certified Information Systems Security Professional (CISSP) Relevant Experience 12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments. Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space. Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN. Good understanding of TCP/IP stack, MPLS, SDWAN, WAN, LAN and IPV4 & IPV6 knowledge is must. Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture) Competence in Routing protocols such as BGP, OSPF, IS-IS, and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco. Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and Arista Having experience on understanding network telemetry protocols like IPFIX/sflow/Netflow, SNMP Preferred candidate with past working experience in Service Provider/Large scale networks Expertise in trouble shooting complex Network Security related issues. Preferred Deep understanding of TCP/IP, Routing, and Switching fundamentals will be preferred. Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment. Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC, and familiarity with prominent switch series from Arista, Cisco, and Juniper. Experience with Wireless networks including Cisco and Aruba unified architectures. Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS. Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf, Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS, or Citrix NetScaler ADC. Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands. Experience with helpdesk software systems like Jira, Remedy, or ServiceNow. Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage. Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage. Customer facing experience is mandatory. Good communication skills and ability to convince and build social relationship. Show more Show less

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

Overview: As a Sr Server Administrator, you will be responsible for the day-to-day administration, maintenance, and troubleshooting of our Linux-based server infrastructure, supporting our US-based clients. You will ensure the stability, security, and performance of our systems, automate tasks, and contribute to the improvement of our infrastructure. You will work closely with other members of the team to support our development and production environments. Responsibilities: CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. YOUR IMPACT The essential functions of this position include: Administer and troubleshoot Linux servers, including storage and network services. Automate server provisioning and other infrastructure operations using Ansible. Perform basic network and storage troubleshooting. Manage and monitor Nvidia GPUs on servers (basic understanding required). Maintain and update server documentation. Collaborate with other teams to resolve technical issues. Create Ansible playbooks for bare metal systems management. Contribute to the continuous improvement of our infrastructure and processes. QUALIFICATIONS Strong Linux administration skills, including experience with storage and network services. Proficiency in using Ansible for automation GitHub Expertise Basic understanding of Nvidia GPU management on servers. Experience with Container technologies Basic network and storage troubleshooting skills. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team, especially in a remote setting. Strong communication and documentation skills. Preferred Skills Experience with Dell and Supermicro servers. Experience with MAAS (Metal as a Service) tool for GPU node systems management and provisioning. Experience creating Ansible playbooks for bare metal systems management. Scripting skills (e.g., Bash, Python). Experience with monitoring tools (e.g., Nagios, Zabbix). Familiarity with virtualization technologies (e.g., KVM, VMware). PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Your Job As a Systems Administrator in Molex's Copper Solutions Business Unit, you will be responsible for supporting our software engineering and manufacturing teams, maintaining, upgrading, and improving our critical infrastructure, including our CI/CD pipelines, manufacturing servers, database servers, and other systems that enable efficient operations across the organization. Our Team Molex's Copper Solutions Business Unit (CSBU) is a global team that works together to deliver exceptional products to worldwide telecommunication and data center customers. SSG under CSBU is one of the most highly technically advanced software solution group within Molex. Our group leverages software expertise to enhance the concept, design, manufacturing, and support of high-speed electrical interconnects. What You Will Do Ensure high availability and reliability of servers supporting manufacturing operations. Perform regular backups, updates, and patches to minimize downtime and security risks. Monitor server performance metrics and address issues proactively. Administer database servers, ensuring performance optimization, storage scalability, and data security. Develop and implement disaster recovery plans for data integrity. Plan, test, and implement system upgrades across hardware and software systems. Ensure systems are fully compliant with organizational policies and industry best practices. Develop automation scripts and processes using Bash, Ansible, and Python to simplify regular administrative tasks. Partner closely with software engineers, manufacturing staff, and IT teams to address their technical needs. Stay updated with industry trends and emerging technologies to recommend innovative solutions. Who You Are (Basic Qualifications) Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of proven experience in systems administration of Linux and Windows servers across CI/CD, manufacturing, and database environments. Proficiency in administering and maintaining RedHat Linux environments and Windows environments. Proficiency in creating and maintaining automation scripts and configurations using tools like Bash, Ansible, and Python Proven ability to manage system updates, patches, and backups to ensure system reliability and security. Experience with monitoring and logging tools such as Nagios, Grafana, Datadog, or Splunk Demonstrated expertise in setting up and overseeing user authentication and authorization systems, along with managing system and website certificates. Strong troubleshooting skills to quickly identify and resolve system, server, and database issues. Understanding networking standards and security to navigate firewall and access issues. Proficiency in managing and troubleshooting a wide range of networking protocols, including SSH, FTP, HTTP, HTTPS, DNS, DHCP, SNMP, TCP/IP, and others critical to system administration and network operations. Analytical mindset to proactively monitor system health and find operational efficiencies. Ability to collaborate effectively with the software engineering team to address infrastructure needs. Strong communication skills to clearly document processes and share knowledge with the team. Experience with ticket/issue logging systems such as Jira. What Will Put You Ahead Familiarity with manufacturing systems (such as MES or ERP) is a plus. Familiarity with server virtualization technologies (e.g., VMware, KVM). Experience with additional automation tools or platforms that complement Ansible (e.g., Terraform, Puppet). Hands-on experience with Docker for containerized deployments and environments. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Who We Are {Insert company language from Company Boilerplate Language Guide } At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Company Description Terralogic is a prominent IT service provider company in Bengaluru, emphasizing technology services for the connected world. With a focus on stability, productivity, and customer satisfaction, we offer a wide range of technical skills and domain expertise to meet our customer's roadmap and business needs. Our goal is to deliver world-class successes through long-lasting partnerships and optimized value solutions. Work location address : Besides DHL Express, KMJ Atelier, No. 69, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068. Role: NOC Engineer Experience: 1 to 3 years Job Summary: The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24x7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Key Responsibilities: Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24x7 shift rotations, including nights, weekends, and holidays. Required Technical Skill Set: Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Nice to Have: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Schedule: Rotational shift Application Question(s): Are you flexible working in the 24*7 shifts with 5 days a week work schedule? Please mention your notice period Experience: NOC: 1 year (Required) Cloud infrastructure: 1 year (Preferred) License/Certification: CCNA or NCA or MCP (Preferred) Work Location: In person Expected Start Date: 20/06/2025

Position : Network Operations Manager Location : Solan, Himachal Pradesh Salary : 65K to 75K Per Month Experience : 5+ years of experience in NOC management or network engineering. Qualification : Diploma / Bachelor's (IT/Computer Science) Job Description: The Network Operations Manager is responsible for overseeing the day-to-day operations of the Network Operations Centre (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC Manager plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime. Roles & Responsibilities: 1. Team Leadership and Management: Lead and supervise the NOC team (L1, L2, L3 engineers), providing direction and support. Allocate tasks and resources to ensure that NOC operations run smoothly and efficiently. Monitor performance, provide feedback, and conduct regular evaluations for NOC engineers. Establish clear performance goals and KPIs for NOC team members and track their progress. Conduct training and development programs to improve team skills and knowledge. 2. Network Monitoring and Incident Management: Oversee 24/7 network monitoring to ensure the availability and performance of all critical network infrastructure (routers, switches, firewalls, VPNs, etc.). Ensure prompt response and resolution to network outages, incidents, and service disruptions, ensuring that issues are escalated to the right resources when necessary. Coordinate and manage the resolution of critical incidents, ensuring that any disruptions are handled quickly with minimal downtime. Implement network monitoring tools and ensure the team is proficient in using them (e.g., SolarWinds, PRTG, Cisco Prime, Nagios). 3. Network Performance and Optimization: Develop strategies and initiatives to optimize network performance, including network traffic analysis, bandwidth utilization, and latency management. Analyse and report on network performance trends, identifying and mitigating potential bottlenecks. Work with network engineers to implement improvements and optimize network uptime and efficiency. 4. Process Improvement and Documentation: Establish, review, and enforce Standard Operating Procedures (SOPs) for all NOC activities to ensure consistent and high-quality service delivery. Develop and maintain documentation related to network topology, incidents, resolutions, and preventive measures. Continuously assess and refine internal processes for incident management, escalation protocols, and reporting to ensure efficiency and best practices. Develop and manage escalation paths for incidents, ensuring timely and accurate resolutions. 5. Collaboration and Communication: Act as the primary point of contact for cross-functional teams (IT, security, development, and business units) regarding network issues, updates, and strategic initiatives. Communicate network status and issues to senior management, including regular reports on uptime, incident response, and improvements. Collaborate with other teams to ensure network security, availability, and to implement any required changes or upgrades to the network infrastructure. 6. Security Oversight: Ensure the implementation of network security policies and procedures to protect against unauthorized access, attacks, and vulnerabilities. Work with the security team to identify, mitigate, and respond to security incidents, including DDoS attacks, breaches, or data compromises. Oversee and ensure the maintenance of secure network configurations for all devices. 7. Disaster Recovery and Business Continuity: Develop and test disaster recovery and business continuity plans for network infrastructure. Ensure that network systems are backed up and can be quickly restored in the event of a failure or disaster. Lead efforts to ensure high network availability and uptime through redundancy and failover strategies. 8. Vendor and Third-Party Management: Manage relationships with vendors and third-party providers for network hardware, software, and support services. Ensure timely procurement and replacement of network equipment, and manage warranties and service agreements. 9. Reporting and Analytics: Generate and present detailed reports on network performance, uptime, incidents, and resolutions to senior management. Provide actionable insights into network trends and potential areas for improvement, focusing on capacity planning and future growth. Job Type: Full-time Pay: ₹65,000.00 - ₹85,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 7 years (Preferred) Network Engineer: 5 years (Preferred) Work Location: In person

Position : L2 Network Engineer Location : Solan, Himachal Pradesh Salary : 30K to 40K Per Month Experience : 2-4 years of experience in network support or operations, preferably within a NOC or similar environment. Shift : Rotational Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Proficiency in networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, MPLS) and hands-on experience with Cisco devices (routers, switches, firewalls, etc.). Job Description: An L2 Network Engineer in a Network Operations Centre (NOC) is responsible for providing intermediate-level network support, monitoring, and troubleshooting for network infrastructure. This role typically involves handling more complex network issues that are escalated from Level 1 engineers, performing root cause analysis, and working on network performance optimization. The engineer will ensure the continuous uptime of network services and collaborate with other teams for major issues and upgrades. Roles & Responsibilities: 1. Incident Management & Troubleshooting: Handle and resolve escalated network issues from L1 engineers, performing deeper analysis and resolution of network problems, including connectivity, routing, and switching issues. Perform root cause analysis for network outages, slowdowns, and other network anomalies. Use advanced network diagnostic tools to identify, resolve, and prevent reoccurrence of network-related issues (e.g., Wireshark, SolarWinds, Cisco Prime). 2. Network Monitoring & Performance Optimization: Continuously monitor network performance and availability using network monitoring tools (e.g., PRTG, SolarWinds, Cisco Prime, Nagios). Analyze traffic patterns, bandwidth utilization, and latency, and take proactive steps to optimize the network performance. Identify and resolve network bottlenecks, ensuring smooth data flow across the network infrastructure. 3. Configuration & Change Management: Assist in the configuration and deployment of network hardware (routers, switches, firewalls, and wireless devices). Implement network configuration changes as per operational requirements and design specifications, ensuring minimal impact on network performance. Work with senior engineers to perform network upgrades, patches, and firmware updates to keep the network secure and up-to-date. 4. Escalation & Collaboration: Act as the escalation point for L1 engineers when they are unable to resolve issues. Work closely with other teams such as security, systems, and application support to ensure seamless network operations. Collaborate with vendors and third-party support teams when necessary to troubleshoot and resolve issues. 5. Documentation & Reporting: Maintain accurate documentation of network issues, solutions, and troubleshooting steps for future reference. Provide detailed reports on network performance, incidents, and resolutions to management. Create and maintain standard operating procedures (SOPs) for common network issues and tasks. 6. Network Security: Monitor and enforce network security protocols to prevent unauthorized access and ensure data integrity. Assist with configuring and maintaining firewalls, VPNs, and other security measures to safeguard the network. Help investigate network security incidents and collaborate with the security team to mitigate risks. 7. Backup and Disaster Recovery: Assist in ensuring network redundancy and backup configurations are in place. Participate in the creation and testing of network disaster recovery plans and ensure the network infrastructure is resilient to outages. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 4 years (Preferred) Network Operations: 3 years (Preferred) Work Location: In person

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

Key Responsibilities: • Monitor ISP network infrastructure, including routers, switches, servers, and transmission systems, using NMS tools. • Respond to network alerts, alarms, and incidents; perform first-line troubleshooting and escalation as needed. • Perform basic configuration and maintenance of network devices (Cisco, Juniper, MikroTik, etc.). • Troubleshoot issues related to Internet connectivity, DNS, routing (BGP/OSPF), and IP management. • Coordinate with field engineers and third-party vendors to resolve faults. • Maintain and update detailed technical documentation (network diagrams, SOPs, shift handover reports). • Escalate critical incidents promptly to the senior engineers/management team. • Participate in root cause analysis (RCA) and continuous improvement processes. • Provide technical support to internal teams and assist in customer service escalations. • Ensure compliance with SLA commitments for uptime and support resolution. • Work in 24/7 rotational shifts, including night, weekend, and holiday coverage. Experience: • 1–2years of experience in NOC, network support, or ISP technical operations. Technical Skills: • Solid understanding of TCP/IP, DNS, DHCP, LAN, WAN, MPLS, VPNs. • Hands-on experience with Cisco/Juniper routers, switches, and firewalls. • Knowledge of routing protocols like BGP, OSPF. • Familiarity with network monitoring tools (e.g., Zabbix, SolarWinds, Nagios, PRTG). • Basic Linux server administration skills (preferred). • Knowledge of Fiber, xDSL, GPON technologies is a plus.

• Proficient in using DataDog, Grafana, and Nagios for monitoring and analysis • Experience in incident management and resolution • Knowledge of AWS and Azure services and architecture • Generate and analyse monitoring reports to provide insights Required Candidate profile • Understanding DevOps principles & practices • Scripting languages • Develop & maintain automation scripts to streamline monitoring process • Detect, analyse, & resolve Cloud/Infrastructure issues

Any Scripting language Cloud technologies - AWS, Azure, GCP Technologies - VMware, xen-orchestrator Good Knowledge on DevOps and Automation tools (Git / GitHub Action / Jenkins / Ansible Tower / Chef Infra / Puppet / Nagios / Docker / Kubernetes) Required Candidate profile Active Directory networks including Hybrid (Azure AD), Directory Services, DNS, DHCP, DGPO, WINS, SMTP, FTP, Active and Security VPN, RDP, Wi-Fi. RMAs, TSRs, iDRAC, DellOpenManage Etc.

Company Description Terralogic is a prominent IT service provider company in Bengaluru, emphasizing technology services for the connected world. With a focus on stability, productivity, and customer satisfaction, we offer a wide range of technical skills and domain expertise to meet our customer's roadmap and business needs. Our goal is to deliver world-class successes through long-lasting partnerships and optimized value solutions. Work location address : Besides DHL Express, KMJ Atelier, No. 69, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068. Role: NOC Engineer Experience: 1 to 3 years Job Summary: The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24x7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Key Responsibilities: Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24x7 shift rotations, including nights, weekends, and holidays. Required Technical Skill Set: Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Nice to Have: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Schedule: Rotational shift Application Question(s): Are you flexible working in the 24*7 shifts with 5 days a week work schedule? Please mention your notice period Experience: NOC: 1 year (Required) Cloud infrastructure: 1 year (Preferred) License/Certification: CCNA or NCA or MCP (Preferred) Work Location: In person Expected Start Date: 20/06/2025