Mutual Funds Operations Executive

Job Description Operations Executive (Mutual Fund Operations / Investment Support) Location: Gurugram, Sector 49, Sohna Road Experience: 02 years in Mutual Fund / RTA Operations preferred About the Role Our Operations team ensures that every clients investment journey is smooth, accurate, and timely. As an Operations Executive, you will play a critical role in supporting Relationship Managers and handling backend processes for client investments. This role is strictly for candidates with prior exposure to Mutual Fund Operations / RTA Operations (CAMS, KFintech, Karvy, etc.). Please apply only if you meet this requirement. Key Responsibilities 1. Transaction Processing Timely and accurate processing of client transactions (account opening, fund transfers, redemptions, switches, SIP registrations, etc.). Maintain error-free entries and transaction records. Ensure daily processing within defined TAT (Turnaround Time). 2. Compliance & Documentation Maintain 100% accurate and up-to-date client KYC, FATCA, and regulatory documents. Ensure all documentation is properly stored and retrievable as per audit requirements. 3. Reporting & MIS Prepare and share daily/weekly/monthly MIS reports and portfolio reports on time. Maintain accurate records of transactions, client service requests, and pending tasks. Provide reliable data to management for decision-making. Update and track all running tasks in Cheetah for better monitoring and status visibility. 4. Client Service Support Coordinate with Relationship Managers (RMs) to resolve client servicing issues. Handle client operational queries (account statements, payouts, document requests, etc.). Ensure prompt follow-up and closure of service requests. 5. Coordination & Team Support Work closely with internal teams (RMs, CRMs, Admins). Coordinate with fund houses, custodians, and other partners for smooth processing. Support branch operations and assist in audits as required. 6. Process Improvement Identify gaps or inefficiencies in operations workflows. Participate in all scheduled Operations training sessions and Outlook sessions. Suggest improvements to enhance accuracy and reduce TAT. Support implementation of new systems and processes. Clear required industry exams for personal and organizational growth. Desired Candidate Profile Graduate (any stream) with strong communication skills and fluency in English. Mandatory: Knowledge/experience of Mutual Fund Operations or RTA Operations. Proficiency in MS Office, Google Sheets, and Emails. 1-2 years of experience preferred; freshers with internships in MF Ops may also apply. Detail-oriented, organized, and accurate in handling transactions. Why Join Us? Be part of a growing wealth management company where your work directly contributes to client satisfaction. Gain hands-on exposure to AMC and RTA processes. Collaborative work culture with a strong focus on learning and career growth.