Mortgage Specialist - Senior Associate/ Team Lead

4 - 7 years

7 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • In depth understanding Mortgage servicing across research services, account updates, payments & Payoffs, default management
  • Authorizing High value & sensitive customer payments
  • Work Allocation Tracking of completion SLA Tracking & Cut-off Tracking Periodic Volume Inflow Tracking, Quality monitoring
  • Monitoring of Daily checklist & Preparation of EOD report
  • Be able to analyze and take appropriate decisions
  • Be familiar with the required process documentation
  • Be willing to shoulder additional responsibilities on their own
  • Have good working knowledge on Microsoft tools (Excel, Access)
  • Coordinate with business and other internal units for any one-time tasks or projects
  • Be well versed with risk assessment and audit documentation
  • Proactively manage client expectation
  • Coordinate with client vendors for normal BAU activities.
  • Good team & process management skills
  • Good MS Excel skills
  • General management skills
  • Flexibility to work in any shift.

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