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Axis Consultants New Delhi
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MNC Hiring For International Voice

MNC Hiring For International Voice

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Axis Consultants New Delhi

0 - 1 years

4 - 8 Lacs

navi mumbai maharashtra india

Posted:21 hours ago| Platform: Foundit logo

Apply

Skills Required

voice clarity accent neutralization customer service problem solving technical support

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound and outbound calls from international customers.
Resolve customer queries and provide appropriate solutions and alternatives.
Maintain a high level of customer satisfaction through excellent service.
Document all call information according to standard operating procedures.
Meet individual and team performance targets and quality standards.
Follow up on customer interactions when necessary.

Eligibility Criteria:

0 to 1 year of experience in Customer Service / International BPO preferred.
Excellent verbal communication skills in English.
Ability to handle pressure and work in a fast-paced environment.
Flexible to work in night shifts and rotational shifts.
Minimum educational qualification: Any Graduate (Freshers eligible).

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MNC Hiring For International Voice