Middleware Integration & Guest Personalization Platform Developer

Middleware Integration & Guest Personalization Platform Developer

We are seeking an experienced Developer/Technical Consultant to lead the development of a middleware-based integration platform and a web-based Guest Personalization Software for a hospitality group. The role involves building system integrations, automation workflows, and a lightweight internal application used across multiple departments.

Key Responsibilities

• Design and develop a middleware integration layer connecting PMS/CRS (Hotsoft), EMR (Ayurlive/TouchQ), Tally Prime, and banking APIs.
• Automate reservation-to-accounting workflows, including invoice posting, GST/tax mapping, and real-time payment reconciliation.
• Integrate banking systems (Axis/HDFC/SBI or similar) to enable automated payment confirmations and alerts.
• Build PMS ↔️ EMR synchronization for guest details, treatment data, dietary notes, and Ayurveda billing.
• Develop a web-based Guest Personalization Software with a centralized guest profile, departmental comments, repeat guest recognition, and pre-arrival email notifications.
• Implement dashboards, reporting layers, and real-time notification systems for operational and financial visibility.
• Ensure secure multi-user authentication, access control, audit logs, and scalable cloud-hosted deployment.
• Collaborate with internal teams to finalize data mapping, Tally ledger structure, and operational workflows.

Required Skills & Experience

• Strong experience in API integration, middleware development, and system connectivity.
• Hands-on experience with Tally Prime APIs, financial system integrations, or accounting workflow automation.
• Background in integrating PMS/CRS systems, EMR/healthcare systems, or hospitality-tech platforms (preferred).
• Proficiency in backend technologies such as Node.js, Python, .NET, or Java (any modern framework).
• Experience with building secure and scalable web applications (React, Angular, Vue, or similar).
• Strong understanding of databases, data synchronization, and error-handling mechanisms.
• Experience with email/SMS/WhatsApp automation and event-based triggers is a plus.
• Ability to work independently, understand business workflows, and convert them into functional system logic.

Ideal Candidate

• Someone who has previously built middleware connectors between business systems.
• Familiarity with hospitality, healthcare, or financial integrations.
• Strong problem-solving skills and the ability to create structured, reliable automation flows.
• Comfortable working with limited documentation and reverse-engineering data formats when required.