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Mid-Market Upsell & Cross Sell Sales Executive

Mid-Market Upsell & Cross Sell Sales Executive

Sterling Talent

2 - 5 years

3 - 4 Lacs

bengaluru

Posted:18 hours ago| Platform:

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Skills Required

business services client engagement account management sales process sales executive individual contributor forecasting predictive analytics crm salesforce

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Job Type

Full Time

Job Description

Mid-Market Upsell & Cross Sell Sales Executive

Bangalore, Karnataka, India

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Job Info
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Position Overview
We are seeking a high-energy, customer-focused Sales Executive to drive growth across our mid-market customer base. This individual contributor role is responsible for identifying, developing, and closing upsell and cross-sell opportunities within US existing accounts. The ideal candidate will combine consultative selling skills with a strong understanding of customer success levers, while leveraging modern tools including AI-enabled sales practices to optimize engagement and drive results.
Key Responsibilities

Manage a defined portfolio of mid-market accounts, focusing on revenue expansion through upsell and cross-sell opportunities.
Partner with Customer Success and Account Management to identify client needs and develop tailored growth strategies.
Use a consultative, solution-oriented sales approach to align offerings with customer goals and objectives.
Consistently generate pipeline within existing accounts, leading to successful close of new opportunities.
Apply AI-driven insights and tools (e.g., predictive analytics, conversational AI, or automated prospecting) to enhance efficiency, personalize client engagement, and improve win rates.
Deliver accurate forecasting and maintain detailed CRM (Salesforce) updates to ensure account visibility and pipeline health.
Stay informed on market trends, competitive offerings, and evolving customer needs to act as a trusted advisor.

Qualifications

Bachelor s degree in Business, Marketing, or related field (or equivalent experience).
2 5+ years of experience in B2B account expansion, upsell, cross-sell, or new business sales, ideally in SaaS, technology, or business services.
Demonstrated success selling into mid-market organizations (500 5,000 employees).
Proven ability to drive growth within existing accounts through consultative selling.
Experience leveraging AI tools in the sales process (e.g., AI-assisted outreach, pipeline scoring, conversational intelligence, generative AI).
Strong communication, negotiation, and presentation skills with a customer-first mindset.
Self-starter who thrives in an individual contributor role within a collaborative, fast-paced environment.

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Mid-Market Upsell & Cross Sell Sales Executive