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Microsoft Dynamics 365 CRM Functional Professional

Microsoft Dynamics 365 CRM Functional Professional

6 - 11 years

|

7 - 11 Lacs

Posted:Just now| Platform:

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Skills Required

training erp automation data migration sales gap analysis customer service microsoft dynamics continuous improvement crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Gather and analyze business requirements related to customer relationship management processes.
Design and configure Dynamics 365 CRM modules: Sales, Marketing, Customer Service, Field Service, and Project Service Automation.
Customize entities, forms, views, dashboards, and workflows to align with business processes.
Define and implement security roles, business units, and access controls.
Work closely with technical teams to support integrations with other systems (Power Platform, Azure, ERP, etc).
Conduct fit-gap analysis and provide functional specifications for custom development.
Support data migration planning and execution.
Deliver training sessions and user documentation.
Provide post-implementation support and continuous improvement recommendations

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