Microsoft Dynamics 365 CE/CRM Functional Consultant

Job Title:

Role Overview:

Key Responsibilities:

• Configure and manage

  Dynamics 365 Customer Insights Journeys Data

  .
• Map marketing processes from

  ClickDimensions

  (third-party app) to

  Out-of-the-Box Customer Insights Journeys

  .
• Manage

  DevOps Backlogs

  and collaborate with technical teams for solution design.
• Provide research and functional solution design based on business requirements.
• Ensure compliance with

  GDPR

  and other European region regulations.
• Work on

  segments

  ,

  email design

  , and

  event management module

  within Dynamics 365 Marketing.
• Configure templates (HTML knowledge is a plus).
• Act as a liaison between business stakeholders and technical teams to deliver high-quality solutions.

Required Skills Experience:

• Proven experience as a

  Functional Consultant

  in

  Microsoft Dynamics 365 CE/CRM

  .
• Hands-on experience with

  Customer Insights Journeys

  and

  Customer Insights Data

  .
• Strong understanding of

  compliance management

  and

  GDPR regulations

  .
• Good knowledge of

  segments

  ,

  email design

  , and

  event management module

  .
• Ability to configure templates;

  HTML knowledge

  is an advantage.
• Familiarity with

  marketing automation tools

  and integration with third-party apps like

  ClickDimensions

  .
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Microsoft Certified:

  Dynamics 365 Customer Insights Functional Consultant Associate

  .
• Experience in

  European market compliance

  and

  data privacy regulations

  .
  • Knowledge of

    DevOps

    and backlog management tools.

Job Title:

Role Overview:

Key Responsibilities:

• Configure and manage

  Dynamics 365 Customer Insights Journeys Data

  .
• Map marketing processes from

  ClickDimensions

  (third-party app) to

  Out-of-the-Box Customer Insights Journeys

  .
• Manage

  DevOps Backlogs

  and collaborate with technical teams for solution design.
• Provide research and functional solution design based on business requirements.
• Ensure compliance with

  GDPR

  and other European region regulations.
• Work on

  segments

  ,

  email design

  , and

  event management module

  within Dynamics 365 Marketing.
• Configure templates (HTML knowledge is a plus).
• Act as a liaison between business stakeholders and technical teams to deliver high-quality solutions.

Required Skills Experience:

• Proven experience as a

  Functional Consultant

  in

  Microsoft Dynamics 365 CE/CRM

  .
• Hands-on experience with

  Customer Insights Journeys

  and

  Customer Insights Data

  .
• Strong understanding of

  compliance management

  and

  GDPR regulations

  .
• Good knowledge of

  segments

  ,

  email design

  , and

  event management module

  .
• Ability to configure templates;

  HTML knowledge

  is an advantage.
• Familiarity with

  marketing automation tools

  and integration with third-party apps like

  ClickDimensions

  .
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Microsoft Certified:

  Dynamics 365 Customer Insights Functional Consultant Associate

  .
• Experience in

  European market compliance

  and

  data privacy regulations

  .
  • Knowledge of

    DevOps

    and backlog management tools.