Microsoft 365 CRM Technical Developer

Job title: Senior Microsoft Dynamics 365 CRM Technical Developer

Employment Type:

Experience:

Location:

Role Overview:

Senior Dynamics 365 CRM Technical Developer

Key Responsibilities

Dynamics 365 CRM Development

• Design, develop, and maintain

  custom plugins

  ,

  custom workflow activities

  , and

  extensions

  using C# and .NET.
• Implement complex

  business logic using Power Automate flows

  (cloud and, where applicable, desktop flows).
• Customize Dynamics 365 CRM entities, forms, views, dashboards, charts, and business rules.
• Develop and manage

  JavaScript

  customizations for form events and UI enhancements.

Power Platform

• Build and optimize

  Power Automate flows

  integrating D365 CRM with internal and external systems.
• Apply best practices for flow performance, error handling, security, and maintainability.
• Support integration scenarios using Dataverse, connectors, and REST APIs.

Best Practices & Quality

• Enforce

  Dynamics 365 CRM and Power Platform best practices

  across customizations and development.
• Ensure solutions are secure, performant, and scalable.
• Conduct code reviews and provide technical guidance to junior developers when required.
• Maintain clean, well-documented, and version-controlled code.

Support & Enhancements

• Troubleshoot and resolve complex technical issues in existing CRM implementations.
• Support deployments across environments (Dev, Test, UAT, Production).
• Collaborate with functional consultants and business stakeholders to translate requirements into technical solutions.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with

  Microsoft Dynamics 365 CRM (CE)

  development.
• Expertise in:

• C# / .NET

• CRM Plugins

• Power Automate (Cloud Flows)

• CRM customizations

• Experience with:
• JavaScript, Web Resources
• Dataverse
• REST / Web APIs
• Security roles and field-level security
• Strong understanding of Dynamics 365 solution management and ALM processes.

Experience & Mindset

• Senior-level developer capable of working

  independently with minimal supervision

  .
• Proven ability to

  advise on technical best practices

  without acting as a solution architect.
• Strong problem-solving and analytical skills.
• Excellent communication skills for working with cross-functional teams.

Nice to Have

• Experience with Power Apps (Model-driven Apps)
• Exposure to Azure services (Logic Apps, Functions)
• Experience in higher education or similar regulated environments (optional)