Merchandising Planning & Operations Manager

Deliveroo

6 - 10 years

8 - 13 Lacs

hyderabad

Posted:4 days ago| Platform:

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Skills Required

merchandise planning retail operations manager google analytics analytical product placement e-commerce merchandising customer engagement sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Own the design and implementation of scalable systems and processes
that enable seamless collation and reliable execution of in-app merchandising.
Streamline campaign execution by consolidating merchandising requests
from Local Commercial, Marketing, and Global Growth teams.
Drive the creation of compelling merchandising assets
by partnering with designers and content writers to ensure high-quality visuals and copy.
Lead, coach, and develop a team of 2 3 merchandising associates
to deliver best-in-class execution on the app.
Empower local markets with frameworks, playbooks, and best practices
to design impactful campaigns and customer journeys.
Showcase the right product selection in every campaign
by collaborating with the Taxonomist to design seasonal and mission-based merchandising.
Generate insights and influence future campaigns
by conducting in-depth post-campaign analysis, identifying performance drivers, and presenting actionable recommendations to all stakeholders.
Shape the future of in-app merchandising
by partnering with the Product team on tooling development, testing, and enhancements.

What we are looking for

We re looking for a Merchandising Planning & Operations Manager who can blend strategic thinking with hands-on execution to create best-in-class customer experiences on our app. You ll thrive in this role if you:

Have experience in merchandising within e-commerce, retail, or marketplaces.
Are analytical and data-driven, comfortable using tools like SQL, Looker, Tableau, or Google Analytics to turn insights into action.
Bring strong commercial instincts, knowing how product placement, promotions, and campaigns drive customer engagement and sales.
Are a natural collaborator and influencer, able to work seamlessly with marketing, product, designers, and local markets.
Enjoy leading and developing teams, coaching others to deliver excellence.
Have an eye for detail and quality, ensuring every campaign looks and feels right for our customers
Are customer-obsessed and creative, excited to design engaging, contextual experiences that make shopping with Deliveroo fresh and inspiring.

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