Merchandiser

Parts follow up of service parts from external Global Suppliers, Ford plants and catering to the

dealers.

• Schedule release on suppliers, follow-up with suppliers for delivery promise.

• Liaise with the transporter and traffic team for shipment delays.

• Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any

shipment discrepancies.

• Follow-up with Purchase for resolving purchase related issues. This could be price revision

request from suppliers, tool breakdown, supplier bankruptcy, resourcing.

• Responding to Customer Liaison, High-level Helpdesk and Golden Service about part

availability date.

• Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering

level changes.

• Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet

campaign requirements.

• Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.

• Take premium freight decisions based on part criticality.

• Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain

management team.

• Work in conjunction with suppliers to secure on time delivery and improve other processes to

support increased supplier delivery performance ratings.

1. B.E with 2 to 5 years of experience in Supply Chain, Inventory, Forecasting & Logistics.

2. Good Communication Skills

3. Good Analytical Skills.

NA