Member of Technical Staff 3 - DevEx - NDB

Nutanix

4 - 6 years

15 - 20 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

recruiter front end algorithms python sap oracle virtualization sre operating systems learning and development nps back end r java customer satisfaction system architecture linux mysql sap hana postgres programming architecture

Work Mode

Hybrid

Job Type

Full Time

Job Description

Your Role

Handle and resolve customer issues escalated from the SRE team, providing timely support.
Collaborate with component teams to diagnose and troubleshoot multi-component issues effectively.
Maintain a strong understanding of the overall system architecture and component interactions.
Engage in on-call support duties to ensure continuous service availability and problem resolution.
Utilize front-end and back-end development skills to address technical challenges faced by customers.
Participate in continuous learning and development to stay updated on system processes and technologies.
Support the development and implementation of the new service provider product.
Contribute to maintaining high customer satisfaction by resolving issues efficiently and accurately.

What You Will Bring

Bachelors in Computer Science with 4-6 yrs of industry experience OR Masters in Computer Science
Love of programming and rock-solid experience in one or more languages: Python or Java OR Golang, ideally for enterprise-quality software
Proficient with Linux operating systems and understanding system processes and interactions.
Strong programming skills, including algorithms (e.g., array and binary search), multithreading, and synchronization concepts.
Ability to diagnose and troubleshoot multi-component issues effectively.
Experience in customer support or handling technical issues in a distributed environment.
Databases (SQLServer, Oracle, MySQL/MariaDB, Postgres, SAP/HANA etc)
Linux Systems and Storage - (SAN/NAS/HCI), Virtualization) Optional/Nice to have.
Excellent communication skills and a collaborative team-oriented mindset.
Adaptability to learn new technologies and operational processes quickly.

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