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Mega Walkin Drive at first source For customer support

Mega Walkin Drive at first source For customer support

Firstsource

0 - 4 years

0 - 2 Lacs

Bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

International BPO Communication Skills Handling Customer Queries Customer Support Inbound Calls Customer Queries International Voice Process Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Mega Walk-in Drive

Voice Process Team

Roles & Responsibilities:

Handle inbound/outbound customer queries efficiently
Provide accurate information and resolve customer issues over calls
Maintain a high level of professionalism and customer satisfaction
Update customer records in the system accurately

Eligibility Criteria:

Educational Qualification:

Minimum: 10+2 / Diploma / Any undergraduate degree

Not Eligible:

B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible
Candidates from
B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field
to apply

Language Skills:

Good communication skills in English (mandatory)

Experience:

Freshers (except those from restricted domains mentioned above)
Experienced candidates in customer support/BPO preferred

What We Offer:

Competitive salary & incentives
Performance-based growth opportunities
Supportive work environment
Training & development programs

Documents to Carry:

Updated Resume
Government ID Proof (Original)

If interested please contact HR-Kanak Kumari

Contact no.6361345172

or mail your resume to kanak.kumari@firstsource.com

Total rounds=4

1. Ai bot call

2. HR Screening

3. Assessment Round

4. Final Managerial Round

Disclaimer:

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