As a Sales Operations Executive you would be responsible for streamlining our sales process and support our sales team with data-driven insights. This role involves collaborating with stakeholders and team members to support sales initiatives and enhance team performance and support sales targets. This resource would also need to generate sales reports and create dashboards to track KPIs and other key metrics as well as help improve sales forecasting, assist in pricing strategies and enhance overall team performance. The ideal candidate will have excellent communication skills, a bachelor’s degree in business administration or a related field, and 2-3 years of experience in sales enablement and operations or sales management. With a knack for problem-solving and process improvement, this individual will play a key role in ensuring effective sales operations and supporting sales strategies for long-term success This would involve working with our US Sales team - in the night shift. Qualifications : Bachelors Degree in Business Administration or a related field. Role and responsibilities · Improving sales processes. Identify opportunities for process improvement to streamline workflows, reduce inefficiencies, and drive productivity in the sales organization · Collaborating with team members. Work closely with sales reps, business development teams, operations manager, and stakeholders to align goals and support the sales department. · Supporting sales initiatives. Implement sales strategies and initiatives to enhance team performance and support sales targets. · Managing CRM systems. Overseeing CRM tools like Salesforce and HubSpot to ensure accurate data and streamline sales workflows. · Analyzing sales data. Conducting data analysis on sales perform ance, identifying trends, and providing actionable insights to support strategic decision-making. · Forecasting and sales analytics. Develop and maintain sales forecasting models, create dashboards for KPIs, and track sales targets to monitor team performance. · Developing reports and dashboards. Generate sales reports, dashboards, and visual data tools to track metrics and provide insights to team members. · Training and onboarding. Assists in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools. · Implementing automation. Utilize automation tools to streamline workflows and improve the efficiency of sales cycles. Key Benefits · Competitive environment · Competitive Salary · Flexible working environment · Equity in an early-stage start-up · Health Insurance for Employee + Family
We're seeking a Senior QA Automation Engineer who is passionate about building scalable automation frameworks and ensuring high product quality through cutting-edge tools and practices. This is a high-ownership role with a chance to lead automation strategy and directly influence product delivery quality. Key Responsibilities · Design, build, and maintain robust and scalable automation frameworks using Python + Selenium for both web and mobile platforms · Own and evolve automated test suites for regression, integration, functional , and performance testing · Collaborate with developers, DevOps, and product teams to define QA strategy and integrate tests with CI/CD pipelines using Jenkins, GitHub, and GitLab · Analyze product requirements, create detailed test cases, and drive test coverage across features and microservices · Triage test failures, identify root causes, and continuously optimize reliability of test automation · Mentor junior QA engineers and developers on automation best practices · Stay current with automation trends and tools, and proactively recommend improvements to the QA process Requirements · 5+ years of experience in QA, with at least 3+ years focused on automation · Strong expertise in Python automation using Selenium/WebDriver · Deep understanding of QA methodologies, SDLC , and test-driven development practices · Hands-on experience with CI/CD tools like Jenkins , version control with Git , and workflows in GitHub/GitLab · Solid experience writing clear, maintainable, and modular automated test scripts · Strong debugging and analytical skills for root cause analysis · Excellent communication skills and a collaborative mindset · High ownership, self-starter attitude, and ability to work independently · Strong aptitude and reasoning ability with a growth mindset Nice to Have · Experience with API testing tools (e.g., Postman , REST-assured ) · Performance testing knowledge using JMeter , k6 , or similar tools · Experience working in a SaaS or product-driven startup · Exposure to mobile automation using tools like Appium · Familiarity with solar industry workflows or simulations (preferred but not required) Key Benefits · High-impact work in a deep-tech energy product · Competitive salary and early-stage equity · Flexible hybrid working environment · Patent filing bonuses · Comprehensive health insurance for you and your family · Life insurance coverage for all employees · Opportunity to shape the automation culture and tooling from the ground up If you're looking to work on meaningful products in a fast-paced and mission-driven team , Arka Energy is the place for you.
As a Sales Executive, you will be responsible for engaging with potential customers to assess their needs and determine if they are a good fit for the company's products or services. This role requires strong communication, relationship-building, and analytical skills. This position will play a crucial role in expanding the customer base. Key Responsibilities - Qualifying Leads: Evaluate potential customers to determine their needs, budget, and decision-making authority to assess if they are a good fit for the company's offerings. - Initial Outreach and Engagement: Make initial contact with potential customers via phone, email, or other channels to introduce the company and its products or services. - Needs Assessment: Conduct a thorough needs analysis to understand the potential customer's challenges, goals, and requirements. - Relationship Building: Establish and maintain positive relationships with potential customers to build trust and rapport. - Information Gathering: Collect and document relevant information about potential customers, their needs, and their interactions with the company. Qualifications Education: Bachelor's degree in Engineering (Electrical/Mechanical/Electronics), Business, or a related field. Experience: 0-1 years in a similar role. Knowledge of Kannada is mandatory. Experience in the solar industry is preferred. Skills and Attributes - Excellent communication and interpersonal skills. - Ability to explain technical solutions in a clear and simple manner. - Self-driven, target-oriented, and eager to learn. - Proficient in MS Office/Google Suite and CRM tools. What We Offer - Growth Opportunities: Be part of a fast-growing company at the forefront of solar innovation. - Impactful Work: Contribute to advancing the adoption of renewable energy through cutting-edge technology. - Collaborative Culture: Join a passionate and supportive team committed to customer success and sustainability. - Compensation and Benefits: Competitive salary and benefits package tailored to help you grow your career. Take the first step toward an exciting career in renewable energy by joining Arkas mission to transform the solar industry.,
About Arka Arka Energy is focussed on changing the paradigm on energy. Arka focusses on creating innovative renewable energy solutions for residential customers. With its custom product design and an innovative approach to market the product solution, Arka aims to be a leading provider of energy solutions in the residential solar segment. Arka designs and develops end to end renewable energy solutions with teams in Bangalore and in the Bay area. Arka360 is a leading SaaS platform dedicated to revolutionizing the solar industry through advanced design and simulation solutions. Our cutting-edge technology empowers solar professionals, designers, and engineers to streamline workflows, optimize system performance, and accelerate the adoption of renewable energy. At Arka, we are committed to creating a sustainable future, and we are looking for passionate individuals to join us on this journey. Job Overview As a Customer Success Associate for Arka360, you will play a critical role in empowering our customers to succeed with our solar design and simulation platform. This role is ideal for individuals with a background in Electrical or Electronics Engineering who are passionate about renewable energy and eager to develop their customer success skills. You will work closely with solar professionals, providing technical support, training, and guidance to ensure they maximize the value of our platform. Key Responsibilities Customer Onboarding and Training Assist new customers with onboarding to ensure seamless adoption of Arka360s solar design and simulation platform. Deliver training sessions on platform features, including system design, energy yield simulation, and layout optimization. Technical Support Provide first-level technical support to customers, addressing inquiries related to electrical designs, simulations, and platform usage. Collaborate with internal teams to resolve complex technical issues and ensure timely solutions for customers. Customer Engagement Proactively engage with customers to understand their goals and ensure they are effectively utilizing the platform. Share best practices, tutorials, and updates to enhance the customer experience and drive adoption. Data and Insights Monitor customer activity, including platform usage and design outputs, to identify opportunities for improvement and engagement. Generate reports summarizing customer performance metrics and feedback for the Customer Success team. Collaboration and Advocacy Work closely with the Customer Success Managers to implement tailored success plans for assigned accounts. Act as a customer advocate, sharing insights and feedback with the Product and Development teams to improve the platform. Qualifications Education : Bachelors degree in Electrical Engineering, Electronics Engineering , or a related field is required. Experience : Previous experience in customer service, technical support, or the solar industry is a plus but not mandatory. Familiarity with solar design software, energy modeling tools, or SaaS platforms is highly desirable. Skills : Solid understanding of electrical and electronic principles, especially in renewable energy systems. Proficiency in AutoCAD or SketchUp is a plus. Strong communication and interpersonal skills with effective communication in English & Hindi as a must-have. Basic proficiency in CRM tools (e.g., Salesforce, HubSpot) and enthusiasm for learning industry-specific software. Strong organizational skills and the ability to manage multiple accounts simultaneously. Soft Skills : Passion for renewable energy and sustainability. Problem-solving mindset with a proactive and customer-focused attitude. High adaptability and eagerness to learn in a fast-paced environment. What We Offer Growth Opportunities : Be part of a fast-growing company at the forefront of solar innovation. Professional Development : Hands-on training with Arka360s industry-leading solar design and simulation tools. Impactful Work : Contribute to advancing the adoption of renewable energy through cutting-edge technology. Collaborative Culture : Join a passionate and supportive team committed to customer success and sustainability. Compensation and Benefits : Competitive salary and benefits package tailored to help you grow your career. Take the first step toward an exciting career in renewable energy by joining Arkas mission to transform the solar industry. Show more Show less
Arka Energy is dedicated to revolutionizing the energy sector by providing innovative renewable energy solutions for residential customers. With a strong focus on custom product design and a unique marketing approach, Arka aims to establish itself as a key player in the residential solar segment. The company designs and develops comprehensive renewable energy solutions with teams based in Bangalore and the Bay area. Arka360, a leading SaaS platform, is committed to reshaping the solar industry through cutting-edge design and simulation solutions. By leveraging advanced technology, Arka360 empowers solar professionals, designers, and engineers to enhance workflows, optimize system performance, and accelerate the adoption of renewable energy. As a Customer Success Associate at Arka360, you will hold a pivotal role in assisting customers to excel with our solar design and simulation platform. If you have a background in Electrical or Electronics Engineering and a strong passion for renewable energy, this position offers an excellent opportunity to refine your customer success skills. Your responsibilities will involve providing technical support, conducting training sessions, and guiding customers to maximize the value of our platform. Key Responsibilities: - Customer Onboarding and Training: Assist new customers in seamlessly adopting Arka360's solar design and simulation platform. Provide training on platform features such as system design, energy yield simulation, and layout optimization. - Technical Support: Address customer inquiries related to electrical designs, simulations, and platform usage. Collaborate with internal teams to resolve complex technical issues promptly. - Customer Engagement: Proactively engage with customers to understand their objectives and ensure effective platform utilization. Share best practices and updates to enhance the customer experience. - Data and Insights: Monitor customer activity to identify opportunities for improvement. Generate reports summarizing customer performance metrics for the Customer Success team. - Collaboration and Advocacy: Collaborate with Customer Success Managers to implement tailored success plans for assigned accounts. Act as a customer advocate by providing feedback to the Product and Development teams to enhance the platform. Qualifications: - Education: Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. - Experience: Previous experience in customer service, technical support, or the solar industry is advantageous. Familiarity with solar design software or SaaS platforms is desirable. - Skills: Strong understanding of electrical and electronic principles, proficiency in AutoCAD or SketchUp, effective communication in English & Hindi, and basic CRM tools proficiency. - Soft Skills: Passion for renewable energy, problem-solving mindset, adaptability, and customer-focused attitude. What We Offer: - Growth Opportunities: Join a rapidly growing company at the forefront of solar innovation. - Professional Development: Receive hands-on training with Arka360's industry-leading solar design and simulation tools. - Impactful Work: Contribute to advancing the adoption of renewable energy through state-of-the-art technology. - Collaborative Culture: Become part of a dedicated team committed to customer success and sustainability. - Compensation and Benefits: Competitive salary and benefits package tailored to support your career growth. Embark on an exciting career journey in renewable energy by becoming a part of Arka's mission to revolutionize the solar industry.,