Pronect Services

Looking for well experienced Desktop Support Engineer who can join immediatel. About the Role: As a Desktop Support Engineer, you’ll be the go-to person for resolving technical issues and providing top-notch support to our end-users. Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Install, configure, and troubleshoot hardware, software, and network issues. Perform regular maintenance, updates, and backups. Handle user queries efficiently through phone, email, or on-site visits. Collaborate with other IT team members to resolve complex issues. Maintain accurate documentation of support requests, resolutions, and inventory. Job Type: Full-time Pay: ₹24,000.00 - ₹33,000.00 per month Shift: Day shift Work Days: Monday to Friday Education: Bachelor's (Preferred) Experience: Desktop support: 2 years (Preferred) Work Location: In person

We are Hiring Sales Executives (CASA) for Utkarsh Small Finance Bank . Job Roles & Responsibilities: ✅ Source Loan clients in line with business plans and targets. ✅ Create and maintain strict credit discipline ensuring zero default in recovery. ✅ Monitor loan portfolio by conducting loan utilization checks and regular visits. ✅ Ensure compliance with internal policies, procedures, and suggest improvements. ✅ Maintain accurate and timely record-keeping and reporting. ✅ Understand customer needs, resolve queries, and ensure customer satisfaction. ✅ Complete loan contracts by explaining provisions, obtaining signatures, notarization, and collecting fees. ✅ Perform any other tasks assigned from time to time. Candidate Requirements: Education: Graduate in any discipline (Mandatory) Age Limit: Up to 30 years License & Vehicle: Two-wheeler and valid driving license are mandatory Preferred: Local candidates from nearby locations with good communication and interpersonal skills Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person

We are hiring Sales Officers for HDFC Bank , one of India's leading private sector banks. Will be responsible for meeting targets, identify new sources from assigned geography, and maintain good relationship with sources, achieving efficiency of assigned geography and sources there by achieving the desired productivity expected by the company. Job description: 1. Area/ Geography Mapping. Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Knowledge, Skills & Functional Competency Knowledge of the entire geography. Ability to plan and map the allocated geography into areas/lane to lane. Ability to use tools and resources to identify potential sources. 2. Source Relationship Management. Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Knowledge Skills & Functional Competency Ability to understand the potential and ensure the expected LSR, SLR and MS of the source. Knowledge and ability to use various tools which can be utilized to improve relationship and ratios. 3. Maintain Reports Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Knowledge, Skills & Functional Competency Knowledge of various reports to be maintained Ability to capture data in the prescribed format Ability to understand and perform all functions of diary 4. Channel Partner Recruitment Responsible for identification of channel partners Knowledge, Skills & Functional Competency Knowledge of BSA empanelment process. Ability to identify the potential channel partner Ability to identify whether the BSA falls within the norms and category defined. 5. Team Huddle Responsible for attending team huddle on a daily basis as per the set process Knowledge, Skills & Functional Competency Knowledge of daily morning huddle process Ability to provide data in the prescribed format based on business requirements. 6. Customer Relationship Management Responsible for enhancing the customer experience by developing and maintaining relationship with customers Knowledge, Skills & Functional Competency Knowledge of all products of HDFC and competition Ability to sell products and provide required services to customers Knowledge of KYC documentation Knowledge of legal documentation and technical process Knowledge and ability to use sales kit Ability to analyse credit document and derive eligibility Ability to handle objections Job Type: Full-time Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Work Location: In person

We are Hiring Sales Executives (CASA) for Utkarsh Small Finance Bank . Job Roles & Responsibilities: ✅ Source Loan clients in line with business plans and targets. ✅ Create and maintain strict credit discipline ensuring zero default in recovery. ✅ Monitor loan portfolio by conducting loan utilization checks and regular visits. ✅ Ensure compliance with internal policies, procedures, and suggest improvements. ✅ Maintain accurate and timely record-keeping and reporting. ✅ Understand customer needs, resolve queries, and ensure customer satisfaction. ✅ Complete loan contracts by explaining provisions, obtaining signatures, notarization, and collecting fees. ✅ Perform any other tasks assigned from time to time. Candidate Requirements: Education: Graduate in any discipline (Mandatory) Age Limit: Up to 30 years License & Vehicle: Two-wheeler and valid driving license are mandatory Preferred: Local candidates from nearby locations with good communication and interpersonal skills Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person

Job Openings – Finance Process Associate (Accounts Receivable & Accounts Payable) We're Looking for freshers & experienced candidates for a Finance backend profile! Location: Jaipur Salary: Upto ₹27,000/month CTC Working Days: 5.5 days/week Shift: Rotational Cab: Available during odd hours (within 20 km only) Joining: Immediate joiners only Interview Mode: walk in Eligibility Criteria: Education: B.Com Graduates – Freshers eligible Undergraduates – Must have relevant experience Key Skills Required: Candidates should be able to answer basic finance-related questions such as: What is AR (Accounts Receivable) and AP (Accounts Payable)? Difference between Credit Notes and Invoices How to handle mismatched payments (e.g., 1 lakh paid against 2 invoices of 50k each but still showing due) What is BO Token ? Job Type: Full-time Pay: ₹25,000.00 - ₹27,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Work Location: In person

Job Openings – Finance Process Associate (Accounts Receivable & Accounts Payable) We're Looking for freshers & experienced candidates for a Finance backend profile! Location: Jaipur Salary: Upto ₹27,000/month CTC Working Days: 5.5 days/week Shift: Rotational Cab: Available during odd hours (within 20 km only) Joining: Immediate joiners only Interview Mode: walk in Eligibility Criteria: Education: B.Com Graduates – Freshers eligible Undergraduates – Must have relevant experience Key Skills Required: Candidates should be able to answer basic finance-related questions such as: What is AR (Accounts Receivable) and AP (Accounts Payable)? Difference between Credit Notes and Invoices How to handle mismatched payments (e.g., 1 lakh paid against 2 invoices of 50k each but still showing due) What is BO Token ? Job Type: Full-time Pay: ₹25,000.00 - ₹27,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Work Location: In person

Job Title: Customer Success Associate / Customer Support Executive Process: CX (Domestic Process) Work Mode: Work From Office Location: Sector 18, Gurugram, Haryana – 122016 Shift: 24/7 Rotational (6 Days Working, 1 Weekly Off) Note: For female candidates – Shift window between 7:00 AM to 8:00 PM Job Summary: We are looking for dynamic and customer-focused individuals to join our team as Customer Success Associates for the CX Domestic Process . This role requires excellent communication skills in English and Hindi, with a strong ability to resolve customer queries and ensure a high level of satisfaction. Key Responsibilities: Handle incoming customer queries and provide effective solutions in a timely manner. Communicate clearly and professionally, both verbally and in writing. Maintain a positive and empathetic attitude toward customers at all times. Record customer interactions, transactions, and comments accurately. Follow standard procedures and protocols while interacting with customers. Collaborate with other departments for efficient query resolution. Requirements: Education: Graduation is mandatory Experience: Freshers and Experienced candidates are welcome Skill Set: Excellent communication in English & Hindi (verbal and written) Strong interpersonal skills Customer-centric mindset Basic computer literacy Interview Process: HR Round Operations Round Versant Test Client Round Why Join Us? Opportunity to work with a leading client in the fintech domain Competitive salary and career growth path Professional and collaborative work environment Job Type: Full-time Pay: ₹276,000.00 - ₹300,000.00 per year Benefits: Provident Fund Schedule: Rotational shift Education: Bachelor's (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Customer Success Associate (Blended Process – Chat + Voice) Location: Udyog Vihar, Sector 18, Gurugram, Haryana Work Mode: Work from Office (WFO) Experience Required: Min. 6 months (International BPO – Tech Support) Salary: ₹25,000 – ₹31,000 CTC per month Job Summary: We are hiring Customer Success Associates for a blended process (chat + voice) to support a global client in a technical support process. If you have strong English communication skills and at least 6 months of experience in international BPO with tech exposure, this is a great opportunity to grow your career with a leading organization. Roles & Responsibilities: Handle customer queries via chat and voice support in a professional and timely manner. Troubleshoot technical issues and provide step-by-step solutions. Ensure customer satisfaction by resolving concerns efficiently. Maintain records of customer interactions and transactions. Escalate unresolved issues to appropriate internal teams. Meet performance metrics such as quality, productivity, and customer satisfaction. Required Skills: Excellent verbal and written communication in English. Strong interpersonal and problem-solving skills. Ability to handle multiple chats and calls simultaneously. Basic understanding of technical troubleshooting. Qualifications: Graduate or Undergraduate (both are eligible to apply). Minimum 6 months of experience in an international process with tech exposure (BPO/Call Center preferred). Interview Process: HR Round Operational Round Versant (Voice & Communication Assessment) Other Details: Working Days: 5 days a week Shifts: Rotational Shifts with Rotational Weekly Offs Transport: Both Side Cabs Provided Hiring Radius: Candidates must be located within 20 KM of the office. Job Type: Full-time Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Provident Fund Shift: Rotational shift Work Days: Monday to Friday Education: Bachelor's (Preferred) Experience: international process: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Customer Success Associate / Customer Support Executive Process: CX (Domestic Process) Work Mode: Work From Office Location: Sector 18, Gurugram, Haryana – 122016 Shift: 24/7 Rotational (6 Days Working, 1 Weekly Off) Note: For female candidates – Shift window between 7:00 AM to 8:00 PM Job Summary: We are looking for dynamic and customer-focused individuals to join our team as Customer Success Associates for the CX Domestic Process . This role requires excellent communication skills in English and Hindi, with a strong ability to resolve customer queries and ensure a high level of satisfaction. Key Responsibilities: Handle incoming customer queries and provide effective solutions in a timely manner. Communicate clearly and professionally, both verbally and in writing. Maintain a positive and empathetic attitude toward customers at all times. Record customer interactions, transactions, and comments accurately. Follow standard procedures and protocols while interacting with customers. Collaborate with other departments for efficient query resolution. Requirements: Education: Graduation is mandatory Experience: Freshers and Experienced candidates are welcome Skill Set: Excellent communication in English & Hindi (verbal and written) Strong interpersonal skills Customer-centric mindset Basic computer literacy Interview Process: HR Round Operations Round Versant Test Client Round Why Join Us? Opportunity to work with a leading client in the fintech domain Competitive salary and career growth path Professional and collaborative work environment Job Type: Full-time Pay: ₹276,000.00 - ₹300,000.00 per year Benefits: Provident Fund Schedule: Rotational shift Education: Bachelor's (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Customer Success Associate (Blended Process – Chat + Voice) Location: Udyog Vihar, Sector 18, Gurugram, Haryana Work Mode: Work from Office (WFO) Experience Required: Min. 6 months (International BPO – Tech Support) Salary: ₹25,000 – ₹31,000 CTC per month Job Summary: We are hiring Customer Success Associates for a blended process (chat + voice) to support a global client in a technical support process. If you have strong English communication skills and at least 6 months of experience in international BPO with tech exposure, this is a great opportunity to grow your career with a leading organization. Roles & Responsibilities: Handle customer queries via chat and voice support in a professional and timely manner. Troubleshoot technical issues and provide step-by-step solutions. Ensure customer satisfaction by resolving concerns efficiently. Maintain records of customer interactions and transactions. Escalate unresolved issues to appropriate internal teams. Meet performance metrics such as quality, productivity, and customer satisfaction. Required Skills: Excellent verbal and written communication in English. Strong interpersonal and problem-solving skills. Ability to handle multiple chats and calls simultaneously. Basic understanding of technical troubleshooting. Qualifications: Graduate or Undergraduate (both are eligible to apply). Minimum 6 months of experience in an international process with tech exposure (BPO/Call Center preferred). Interview Process: HR Round Operational Round Versant (Voice & Communication Assessment) Other Details: Working Days: 5 days a week Shifts: Rotational Shifts with Rotational Weekly Offs Transport: Both Side Cabs Provided Hiring Radius: Candidates must be located within 20 KM of the office. Job Type: Full-time Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Provident Fund Shift: Rotational shift Work Days: Monday to Friday Education: Bachelor's (Preferred) Experience: international process: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Customer Support Executive – S Process | Hospitality BPO Job Description Hiring for the Managed Services Process – a customer support role for candidates with a hospitality BPO background . Key Responsibilities: Provide voice support for hotel-related queries (US-based clients). Handle inbound & outbound communication efficiently. Ensure issue resolution while maintaining service quality. Eligibility Criteria Undergraduate / Any Graduate Excellent English communication (Verbal & Written) Minimum 6 months BPO experience in Hospitality background is mandatory Selection Rounds HR Interview Operations Round C1 US Voice Versant Assessment Shift & Work Details 5.5 days working Rotational Shifts & Week Offs Cab Facility: ₹180 reimbursement per night shift (Males) One-sided cab for females during odd hours Perks & Benefits Competitive Salary + Monthly Incentives Growth Opportunities Paid Training Provided Batch Start Date: 25th July 2025 Key Skills: Customer Support, Hospitality Process, International BPO, Voice Process, Hotel Booking Support, Versant C1, US Process, Rotational Shifts, Communication Skills Job Type: Full-time Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Rotational shift Work Days: Monday to Friday Experience: Hospitality: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Job Title: HR Recruiter/Talent Acquisition – Blended Support (US Recruitment) Location: Jaipur – Mansarovar Experience: Minumum 1 Year (Mandatory experience in US recruitment) CTC: Up to ₹4.5 LPA Joining Date: 7th August 2025 Job Description: Hiring experienced recruitment professionals for Talent Acquisition team. This is a blended role (voice + non-voice) , preferably for female candidates due to odd-hour cab support. Key Responsibilities: Manage end-to-end US recruitment process Utilize Google Calendar and Sheets (VLOOKUP) Coordinate and communicate with international stakeholders Eligibility Criteria: Any Graduate / Undergraduate Excellent English communication skills Minimum 1 year experience in US recruitment Must be familiar with Google Calendar and VLOOKUP functions Other Details: Shifts: Rotational Working Days: 5 per week Rounds: HR > Ops > Typing Cab Facility: For Females: Cabs in odd hours For Males: ₹180/day cab allowance Job Type: Full-time Pay: Up to ₹450,000.00 per year Benefits: Provident Fund Schedule: Rotational shift Experience: Talent acquisition: 1 year (Preferred) HR sourcing: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Expected Start Date: 07/08/2025

Job Title: Customer Support Executive – S Process | Hospitality BPO Job Description Hiring for the Managed Services Process – a customer support role for candidates with a hospitality BPO background . Key Responsibilities: Provide voice support for hotel-related queries (US-based clients). Handle inbound & outbound communication efficiently. Ensure issue resolution while maintaining service quality. Eligibility Criteria Undergraduate / Any Graduate Excellent English communication (Verbal & Written) Minimum 6 months BPO experience in Hospitality background is mandatory Selection Rounds HR Interview Operations Round C1 US Voice Versant Assessment Shift & Work Details 5.5 days working Rotational Shifts & Week Offs Cab Facility: ₹180 reimbursement per night shift (Males) One-sided cab for females during odd hours Perks & Benefits Competitive Salary + Monthly Incentives Growth Opportunities Paid Training Provided Batch Start Date: 25th July 2025 Key Skills: Customer Support, Hospitality Process, International BPO, Voice Process, Hotel Booking Support, Versant C1, US Process, Rotational Shifts, Communication Skills Job Type: Full-time Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Rotational shift Work Days: Monday to Friday Experience: Hospitality: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person