Mega Walk-In For Senior Realtionship Manager - Service/Collection

Matrimony com

1 - 4 years

1 - 3 Lacs

chennai

Posted:1 week ago| Platform:

Apply

Skills Required

credit card sales banking sales loan sales general insurance collections process payment collection life insurance sales and marketing client relationship management insurance sales loan collection product sales service sales business development casa sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Act as the primary contact for assigned clients, ensuring timely and effective resolution of queries and service requests.
Build and maintain strong, long-term relationships with clients to enhance trust and loyalty.
Understand client needs and work with internal teams to deliver customized solutions.
Monitor client satisfaction, handle escalations, and ensure service excellence.
Conduct regular follow-ups, meetings, and reviews with clients to track service performance.
Provide insights and feedback to the business team on customer trends, issues, and potential opportunities.
Ensure compliance with company policies, processes, and industry regulations.
Identify cross-selling or upselling opportunities for additional services.
Maintain updated records of interactions and transactions in CRM systems.

Qualifications:

Bachelors degree in any stream
1 to 5 years of experience in customer service, relationship management, or client servicing roles.

More Jobs at Matrimony com

Sales Executive

Ahmedabad

1 - 2 yrs

INR 0 - 1 Lacs

Hiring Team Lead For Tele sales process_ Kannada Speaking

Bengaluru

3 - 6 yrs

INR 3 - 5 Lacs

Team Lead

Hyderabad

4 - 6 yrs

INR 2 - 4 Lacs

Process Associate - Malayalam Hindi Telugu Tamil Fresher/Experianced

Chennai

Experience: Not specified

INR 1 - 3 Lacs

Bengali Voice Process

Kolkata

1 - 5 yrs

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.