Medical Clinic Receptionist

About The Opportunity

Primary Title (best-performing on job platforms):

• Greet patients and visitors; manage check-ins and ensure a courteous, private reception experience.
• Handle appointment scheduling and confirmations via phone, WhatsApp, and clinic software to optimise daily patient flow.
• Complete patient registration, verify demographic details, and maintain accurate electronic medical records (EMR).
• Process payments, generate invoices, manage cash receipts, and coordinate basic insurance verification where applicable.
• Answer multi-line phone systems, triage calls to the gastroenterologist or nursing staff, and escalate clinical concerns per clinic protocol.
• Maintain reception area standards, manage inventory of patient forms and stationery, and support basic administrative tasks for the consulting team.
  

Skills & Qualifications

• Front desk operations
• Appointment scheduling
• Patient registration
• Electronic Medical Records
• Billing and invoicing
• Telephone etiquette
  

Preferred

• Experience in a gastroenterology or outpatient clinic
• Knowledge of Kannada and English for patient communication
• Familiarity with MS Office (Word, Excel) and clinic POS/billing software
  

Additional Qualifications

• Minimum: High school diploma or equivalent; prior clinic reception experience preferred.
• F-emale candidates preferred to accommodate patient comfort in a predominantly f-emale patient base.
  

• Structured on-site shifts with supportive clinic team and clear SOPs.
• Opportunity to gain specialty clinic experience and EMR exposure.
• Friendly neighbourhood location in Indiranagar with easy commute options.