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Capgemini
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MDM Specialist

MDM Specialist

Capgemini

2 - 6 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

stakeholder management problem solving customer service subject matter expertise client satisfaction knowledge sharing procurement services p2p processes process adherence procurement policies transformation projects

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a key member of the team, you will lead the delivery of client-focused procurement services and work towards continuously improving them. Your role will involve participating in diverse and time-sensitive activities to meet service KPIs, ensuring compliance, quality, and efficiency in service delivery. Developing strong business relationships with local stakeholders will be a key aspect of your responsibilities. You may also provide support to other team members and take the lead in resolving operational issues within your area of expertise. Role Overview: In this role, you will provide services in alignment with the service delivery scope to achieve specific KPIs. Your responsibilities will include supporting the delivery of procurement services to the business, maintaining a proactive approach towards client needs, and building basic knowledge of the stakeholder community within your work perimeter. Managing relationships with stakeholders, understanding P2P processes, and collaborating on cross-functional work will be essential aspects of your role. You will also be responsible for monitoring process adherence, coordinating with junior professionals, and identifying opportunities for process improvements. General Responsibilities / Accountabilities: Your day-to-day responsibilities will include ensuring that activities are carried out efficiently and in a timely manner, following procedures and meeting KPI targets. You will be expected to demonstrate a strong understanding of relevant processes and procedures, ensuring process compliance within your work perimeter. Providing a customer-focused service to clients, responding promptly to requests and queries, and supporting local stakeholders in their activities will be part of your daily tasks. Sharing subject matter expertise with team members, supporting junior professionals, and contributing to achieving common goals will be critical to your role. Additionally, you will be expected to adhere to procurement policies and processes, work towards simplifying and standardizing processes, and continuously seek ways to enhance client satisfaction. Sharing knowledge on P2P and service delivery procedures with other team members and supporting transformation projects will also be part of your responsibilities.,

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MDM Specialist