Marketing Operations Specialist II

CRM Operations Specialist

Responsibilities

• CRM Management & Data Integrity: Maintain clean, accurate, and organized CRM data to support marketing and sales efforts. Identify and correct inconsistencies and enforce data hygiene best practices.
• Process Enforcement: Reinforce proper CRM and marketing processes to ensure consistency and efficiency.
• Training & Documentation: Develop, document, and update training materials to support internal teams on CRM best practices and workflows.
• Quality Assurance (QA): Perform QA checks on marketing campaigns to ensure accuracy, functionality, and alignment with business objectives.
• Data Analysis & Reporting: Assist in analyzing marketing and sales data to identify trends, gaps, and opportunities for optimization.
• Cross-Team Collaboration: Work closely with various teams, personalities, and business units to support CRM-related projects, process improvements, and data needs.
• Project & Task Management: Prioritize multiple projects in a high-demand, fast-paced environment while maintaining attention to detail and meeting deadlines.
  

Qualifications

• Experience working with a CRM - HubSpot experience a plus.
• Strong attention to detail and ability to maintain data accuracy.
• Excellent written and verbal communication skills.
• High degree of computer literacy.
• Experience in marketing operations, data management, or a related role is preferred.
• Ability to work efficiently in a fast-paced environment, handling multiple tasks with shifting priorities.
• Strong analytical skills and problem-solving mindset.
• A collaborative team player who can communicate effectively across different teams and departments.
  

Why Join Us?

• Fast-paced environment with exciting challenges and learning opportunities.
• Make a direct impact by improving processes, data accuracy, and marketing effectiveness.