Job
Description
Qualifications Diploma/Degree in Travel and Tourism from a recognised University, IITM, KIITS or an institution approved by Govt. of Kerala or AICTE. Responsibilities · Identifying new business opportunities · Analysing market trends · Identify and research potential clients · Develop and design tour itineraries based on client requirements, preferences, and budget. · Research and select appropriate destinations, attractions, accommodations, transportation, and other services. Consider factors like logistics, timing, and local regulations. · Interact with clients to understand their travel needs and expectations. · Provide recommendations, answer queries, and address concerns. · Customize tours to meet individual or group requirements and ensure a high level of customer satisfaction. · Establish and maintain relationships with various service providers, including hotels, airlines, transportation companies, tour guides, and entertainment venues. · Negotiate contracts and rates, manage bookings, and coordinate logistics to ensure a seamless travel experience. · Prepare and manage tour budgets, ensuring profitability and cost-effectiveness. · Monitor expenses, compare quotes, and seek cost-saving opportunities without compromising quality. · Track financial transactions, prepare invoices, and handle billing and payment processes. · Ensure compliance with travel regulations, health and safety guidelines, and visa requirements. · Prepare and distribute necessary travel documents, itineraries, and confirmations. · Liaise with clients, vendors, and local authorities to resolve problems and ensure the safety and well-being of travelers. · Deliver excellent customer service by promptly responding to inquiries, resolving complaints, and maintaining strong client relationships. · Attend to customer feedback, suggestions, and complaints to continuously improve tour quality and exceed customer expectations. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Supplemental Pay: Performance bonus Work Location: In person
