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Convergence Services
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Marketing Executive-Community Management

Marketing Executive-Community Management

Convergence Services

3 - 5 years

|

5 - 7 Lacs

Posted:2 hours ago| Platform:

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Skills Required

interpersonal skills excel database management spark social media management research marketing executive analytics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills Qualifications:

Excellent communication and interpersonal skills.
Strong writing skills and a good sense of tone for online engagement.
Proficiency in MS Excel or Google Sheets for database management and reporting.
Basic understanding of CRM or community management tools (preferred).
Active on social media and aware of current digital trends.
Organized, proactive, and able to multitask.
Prior experience in community management, social media, or content creation (preferred but not mandatory).

Duties:

Key Responsibilities:

Engage with users across social media platforms, forums, and community groups.
Respond to queries, comments, and feedback in a timely and empathetic manner.
Support in planning and executing community campaigns, contests, and discussions.
Maintain and update community databases, member lists, and engagement trackers in Excel or other tools.
Monitor community sentiment and prepare weekly engagement and analytics reports.
Collaborate with the content and design teams to create posts that spark conversation.
Help onboard new community members and make them feel welcome.
Research trends and suggest creative ideas to boost engagement.

nan

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