Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market
Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems
The position makes pricing and positioning recommendations for market hotels
Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory
Position contributes to forecasts, budgets, weekly and daily projections
Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities
CANDIDATE PROFILE
Education and Experience
A degree in a relevant business discipline preferred or demonstration of equivalent work experience
CORE WORK ACTIVITIES
Executing Revenue Management Projects and Strategy
Manages room authorizations, rates and restrictions
Manages function space authorizations, restrictions and rental
Manages rooms inventory to maximize cluster rooms revenue
Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue
Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system
Prepares sales strategy critique
Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands
Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
Supports cluster selling initiatives by working with all reservation centers
Uses reservations system and demand forecasting systems to determine, implement and control selling strategies
Ensures property diagnostic processes (PDP) are used to maximize revenue and profits
Initiates, implements and evaluates revenue tests
Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS)
Understands the working relationship between sales, reservations and property management systems
Participates in periodic regional reviews Promotes and protects brand equity
Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Establishes long-range objectives and specifying the strategies and actions to achieve them
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Understands and meets the needs of key stakeholders (owners, corporate, guests, etc)
Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements
Analyzing and Reporting Revenue Management Data
Compiles information, analyzes and monitors actual sales against projected sales
Creates long range forecast for rooms and catering by segment and updates forecast every period
Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties
Maintains accurate reservation system information
Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generates updates on transient segment each period
Assists with account diagnostics process and validates conclusions
Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders
Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space for prescribed timeframes Prepares revenue and profit opportunity analysis
Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyzes information and evaluates results to choose the best solution and solve problems
Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc
Building Successful Relationships
Proactively develops constructive and cooperative working relationships with others, and maintains them over time
Acts as a liaison, when necessary, between property and regional/corporate systems support
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
