Company Description Indie Stays is a unique and collaborative no-star hotel in Jaipur that encourages exploration, adventure, and comfort. The hotel is designed to meet all your needs without excess, allowing guests to feel at home in a relaxed environment. Indie Stays provides a space for guests to work, play, create, and socialize, offering tools for various activities while leaving the path to be defined by the individual. Role Description This is a full-time on-site role for a Front Office Associate at Indie Stays in Jaipur. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-ins, and maintaining clear communication with guests and colleagues. Qualifications Strong phone etiquette and communication skills Experience in receptionist duties and customer service Ability to perform check-in procedures efficiently Excellent written and verbal communication skills Experience in the hospitality industry is a plus High school diploma or equivalent Show more Show less
Company Description Indie Stays is a unique and collaborative no-star hotel in Mumbai that focuses on providing a comfortable and relaxed environment for guests. The hotel offers a space to work, play, create, meet, and greet, allowing guests to make their stay their own. Indie Stays encourages individuality and comfort without any dress codes, providing guests with a home-like experience. Role Description This is a full-time on-site role for a Front Desk Representative at Indie Stays in Mumbai. The Front Desk Representative will be responsible for handling phone calls with proper etiquette, performing receptionist duties, providing excellent customer service to guests, managing reservations, and maintaining effective communication with team members and guests. Qualifications Phone Etiquette and Communication skills Experience in Receptionist Duties and Customer Service Ability to manage reservations effectively Excellent interpersonal and customer service skills Attention to detail and organizational skills Experience in the hospitality industry is a plus High school diploma or equivalent
Job Description: We are looking for a proactive and responsible Receptionist to join our team at our Pune property. The ideal candidate should be able to: Conduct regular property rounds to ensure everything is in order. Manage and take care of any new items or deliveries arriving at the property. Supervise other staff members and ensure smooth day-to-day operations. Monitor ongoing work at the property and provide timely updates to the HODs. Requirements: Good communication and coordination skills. Attention to detail and ability to multitask. Previous hospitality or property management experience will be an advantage. If you are passionate about hospitality and can take ownership of responsibilities, we’d love to hear from you.
Key Responsibilities: Greet guests warmly and perform efficient check-in/check-out procedures Manage reservations, cancellations, and updates across all channels Coordinate with housekeeping and other departments for room readiness Address guest complaints tactfully and promptly escalate as needed Provide concierge-level local information and hotel service guidance Accurately operate the PMS and maintain guest records Upsell services such as room upgrades, breakfast plans, and late check-outs Ensure the front desk is presentable, well-stocked, and organized Handle billing, payment, and daily cashiering tasks Collect guest reviews (online and offline) during or post-stay and encourage feedback submissions Maintain a positive and professional attitude at all times
As a member of the finance team at Indie Stays, you will play a crucial role in ensuring accurate financial reporting and analysis. Your primary responsibilities will include preparing financial statements, utilizing your accounting skills to maintain accurate records, and using your analytical skills to identify trends and make recommendations. To excel in this role, you must have a keen attention to detail and a commitment to accuracy in financial reporting. Proficiency in financial software and Microsoft Excel is essential for success in this position. Additionally, your ability to work effectively in a team environment will be key to collaborating with colleagues across departments. While not required, a relevant finance or accounting certification such as CPA or CFA would be a valuable asset. At Indie Stays, we value individuality and encourage our team members to embrace adventure and self-expression. If you are looking for a dynamic and creative work environment where your skills and talents will be appreciated, we invite you to join our team.,
Key Responsibilities: Greet guests warmly and ensure a smooth check-in and check-out process. Handle guest reservations, cancellations, and modifications efficiently. Manage room allocation and coordinate with housekeeping for room readiness. Respond promptly and professionally to guest queries, requests, and complaints. Maintain accurate records of guest information, billing, and payments. Coordinate with other departments (housekeeping, F&B, maintenance) to ensure guest satisfaction. Uphold hotel policies, SOPs, and brand standards at all times. Handle telephone calls, emails, and in-person inquiries courteously. Maintain the front desk area neatly and professionally. Assist with upselling hotel services and promoting special offers.
Company Description Indie Stays is a unique, no-star hotel designed to make you feel at home with no dress codes and a comfortable environment. We focus on providing tools for work, play, creation, and social interaction, allowing our guests to choose their own paths. Indie is all about collaboration, exploration, and adventure, offering a flexible space that feels like an extension of your home or office. Role Description This is a full-time on-site role for a Hotel Reservation Agent, located in Mumbai. The Hotel Reservation Agent will be responsible for managing phone and online reservations, providing excellent customer service, handling receptionist duties, and maintaining effective communication with guests. Their day-to-day tasks will include answering inquiries, processing bookings, and assisting guests with any reservations-related needs. Qualifications Strong Phone Etiquette and Communication skills Experience in handling Reservations and Customer Service Excellent interpersonal and problem-solving skills Ability to work independently and handle multiple tasks efficiently Prior experience in the hospitality industry is a plus High school diploma or equivalent; further education in hospitality or related field is beneficial
Company Description Indie Stays is an independent hotel that embraces collaboration and uniqueness. We offer a comfortable, stress-free environment where guests can feel at home and be themselves. Our amenities are designed to meet your needs without excess, allowing you to work, play, create, and relax in our living spaces as if they were extensions of your own home or office. Located in the heart of Jaipur, Indie Stays is a place for adventure and relaxation. Role Description This is a full-time on-site role for a Hotel Receptionist at Indie Stays, located in Goa. The Hotel Receptionist will be responsible for managing front desk duties, handling reservations, answering phone calls, and providing excellent customer service. The receptionist will greet guests, assist with check-ins and check-outs, and address any guest inquiries or issues. Qualifications Receptionist Duties and Reservations skills Strong Interpersonal Skills and Communication skills Proficiency in Phone Etiquette Ability to work independently and as part of a team Attention to detail and excellent organizational skills Previous experience in the hospitality industry is a plus High school diploma or equivalent; additional education in hospitality or related field is a plus
Role Overview: As a Hotel Receptionist at Indie Stays in Goa, your primary role will involve managing front desk duties, handling reservations, answering phone calls, and ensuring exceptional customer service. You will play a crucial part in creating a welcoming environment for guests, assisting with check-ins and check-outs, and addressing any guest inquiries or concerns promptly and efficiently. Key Responsibilities: - Manage front desk operations efficiently - Handle reservations and bookings effectively - Answer phone calls and respond to guest queries professionally - Greet guests warmly and assist with check-ins and check-outs - Ensure excellent customer service at all times Qualifications Required: - Proficient in receptionist duties and reservations management - Strong interpersonal and communication skills - Ability to maintain professionalism and courtesy in phone etiquette - Capable of working independently and collaboratively in a team - Detail-oriented with excellent organizational skills - Previous experience in the hospitality industry is advantageous - High school diploma or equivalent; additional education in hospitality or related field is beneficial,