Hotel Receptionist

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Hotel Receptionist at Indie Stays in Goa, your primary role will involve managing front desk duties, handling reservations, answering phone calls, and ensuring exceptional customer service. You will play a crucial part in creating a welcoming environment for guests, assisting with check-ins and check-outs, and addressing any guest inquiries or concerns promptly and efficiently. Key Responsibilities: - Manage front desk operations efficiently - Handle reservations and bookings effectively - Answer phone calls and respond to guest queries professionally - Greet guests warmly and assist with check-ins and check-outs - Ensure excellent customer service at all times Qualifications Required: - Proficient in receptionist duties and reservations management - Strong interpersonal and communication skills - Ability to maintain professionalism and courtesy in phone etiquette - Capable of working independently and collaboratively in a team - Detail-oriented with excellent organizational skills - Previous experience in the hospitality industry is advantageous - High school diploma or equivalent; additional education in hospitality or related field is beneficial,

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