Front Desk Representative

Company Description

Indie Stays is a unique and collaborative no-star hotel in Mumbai that focuses on providing a comfortable and relaxed environment for guests. The hotel offers a space to work, play, create, meet, and greet, allowing guests to make their stay their own. Indie Stays encourages individuality and comfort without any dress codes, providing guests with a home-like experience.

Role Description

This is a full-time on-site role for a Front Desk Representative at Indie Stays in Mumbai. The Front Desk Representative will be responsible for handling phone calls with proper etiquette, performing receptionist duties, providing excellent customer service to guests, managing reservations, and maintaining effective communication with team members and guests.

Qualifications

• Phone Etiquette and Communication skills
• Experience in Receptionist Duties and Customer Service
• Ability to manage reservations effectively
• Excellent interpersonal and customer service skills
• Attention to detail and organizational skills
• Experience in the hospitality industry is a plus
• High school diploma or equivalent