Manager- Video Analytics Ops Support

You will be responsible for overseeing the operations and maintenance of the video analytics systems within the organization. Your role will involve managing a team of technical support professionals, ensuring seamless operation of video analytics software, and delivering high-quality support to internal and external stakeholders. You will play a critical role in continuously improving video analytics processes, tools, and techniques to meet the evolving needs of the organization. Your strong leadership skills, technical expertise, and deep understanding of video analytics technologies will be essential for success in this position. - Lead and manage a team of video analytics support engineers and technicians. - Provide coaching, mentoring, and development opportunities to team members. - Ensure adequate staffing levels and resource allocation to meet operational demands. - Oversee the daily operations and maintenance of video analytics systems and infrastructure. - Monitor system performance, identify issues, and implement corrective actions for high availability and reliability. - Develop and maintain standard operating procedures (SOPs) for system operations and support. - Provide expert-level technical support for complex issues related to video analytics systems. - Coordinate with other IT and technical teams to resolve cross-functional issues. - Identify opportunities for process improvements and automation within video analytics operations. - Implement best practices for video analytics system management and support. - Collaborate with internal and external stakeholders to understand their video analytics requirements and provide appropriate solutions. - Develop and maintain comprehensive documentation for video analytics systems, processes, and procedures. - Generate regular reports on system performance, support activities, and key metrics. Qualification Required: - Bachelor's degree in Instrumentation, Electronics, IT engineering, or equivalent qualifications. - Overall 3 to 5+ years of experience with a minimum of 1 year experience in the same domain. - Proven track record in developing and supporting automation applications.,