10 Issue Identification Jobs

When you join Accurate Background, you play a vital role in ensuring that every hire marks the beginning of a success story. Your contributions are instrumental in helping us achieve our mission of enhancing the background screening experience by providing visibility and insights, empowering our clients to make well-informed, unbiased decisions. As a member of our team, your responsibilities will include: - Ensuring high customer satisfaction by collaborating with internal teams to deliver a seamless customer experience - Educating clients on best practices tailored to their program and business needs, establishing yourself as a trusted advisor - Maintaining a consistent level of technical readiness and industry expertise - Providing accurate information via phone and email regarding client portals, products, services, and account details - Conducting initial triaging and managing escalations of client concerns to resolution - Identifying root causes of turnaround time issues and implementing process improvements - Reviewing account setups and suggesting enhancements - Facilitating accurate submission of implementation tasks - Training and onboarding new client users as required - Communicating compliance and technical solutions in a clear, client-friendly manner - Offering updated pricing for new packages or a la carte options - Providing support and guidance on invoice-related inquiries - Understanding and advising on ATS integrations - Successfully resolving client escalations - Identifying obstacles, making decisions, and effectively communicating solutions Qualifications: - Previous experience handling time-sensitive issues in a fast-paced environment - 4-5 years of customer service experience - Preferred experience in the background screening industry - Strong interpersonal skills - Excellent written and verbal communication skills with a focus on issue identification, troubleshooting, and conflict resolution - Ability to prioritize and manage multiple tasks concurrently - Effective time management and organizational skills - Analytical and problem-solving abilities - Capability to work independently and collaboratively within a team - Quick learner with strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce The Accurate Way: At Accurate, we foster a dynamic and growth-oriented environment with a firm commitment to diversity and inclusivity. Our core values Take Ownership, Be Open, Stay Curious, Work as One guide our actions and define our principles. Here's what they entail: - Take ownership: Be accountable, responsible, and trustworthy, always striving for your personal best - Be open: Embrace new ideas and perspectives, communicate openly and respectfully, and appreciate differences - Stay curious: Challenge the status quo, seek new solutions, and continuously grow and improve - Work as one: Prioritize customer and employee well-being, collaborate across teams, and ensure collective success About Accurate Background: Accurate Background aims to kickstart every hire as a success story. As a reputable provider of employment background screening and workforce monitoring services, we empower companies of all sizes to make informed hiring decisions promptly. With a dedicated team, advanced technology, extensive coverage, and search options, we elevate your business while safeguarding your brand and personnel. Special Notice: Accurate is vigilant against fraudulent job postings and individuals misrepresenting themselves as employees of the company. We do not conduct interviews via text or email or request personal financial investments for employment. Legitimate communication from Accurate employees will only come from "@accurate.com" email accounts. If you encounter any suspicious activity, please contact humanresources@accurate.com.,

You will be responsible for proactively monitoring data pipeline operations as an L1 DataOps Monitoring Engineer. Your main tasks will include identifying issues, raising alerts, and ensuring timely communication and escalation to minimize data downtime and enhance reliability. Your attention to detail and proactive approach will be key in maintaining the efficiency and integrity of our data operations.,

Squareline Solution offers exciting career opportunities, challenging assignments, and competitive salaries to all team members. When you join us, you will have the chance to enhance global clients" businesses while advancing your own long-term career. Our team tackles valuable and intricate projects, facing demanding tasks that help shape character. We foster a stimulating work environment that promotes innovation and leadership. Our knowledge-driven company is always eager to collaborate with bright entrepreneurs and industry visionaries. We prioritize work-life balance to cultivate a productive work culture that rejuvenates employees and reduces work-related stress. Our attractive company benefits include an incentive package, a fair appraisal process, and opportunities for internal promotions. We believe in creating a positive and creative work environment that leads to successful outcomes. As such, we maintain a non-discriminatory workplace with an open-door policy for all. Squareline Solution provides stability, competitive compensation, and opportunities for growth through diverse projects and tasks. Our team members are our greatest asset, and our dynamic work environment encourages entrepreneurship, challenges, and creativity to drive personal improvement. IT Operations Specialist Full time We are currently looking for a highly motivated individual to join our team as an IT Operations Specialist. This role involves providing remote and on-site hands-on support to staff, vendors, and customers while proactively identifying and resolving issues.,

We are actively seeking a customer-focused and detail-oriented Customer Support Executive to join our client's team through Acme Services . This pivotal role is responsible for providing prompt and effective responses via email, live chat, and web-based platforms . The ideal candidate will excel at maintaining accurate records of customer interactions using CRM, specializing in digital support channels, ensuring timely follow-ups, and expertly identifying customer issues. Immediate joiners are preferred. Key Responsibilities Multichannel Support : Provide efficient and courteous responses via email, live chat, and web-based communication channels, specializing in these digital interactions. Record Keeping : Maintain accurate and detailed records of customer interactions using CRM systems, ensuring all information is current and accessible. Timely Follow-ups : Ensure all follow-ups are conducted in a timely manner , proactively addressing customer needs and concerns. Issue Identification : Skillfully identify customer issues through effective questioning and active listening, leading to accurate problem resolution. Customer Satisfaction : Strive to deliver exceptional customer service, aiming for high levels of customer satisfaction and positive brand experiences. Skills Proficiency in providing customer support via email, live chat, and web-based platforms. Experience in maintaining accurate records of customer interactions using CRM . Strong ability to identify issues and provide effective solutions. Commitment to ensuring follow-ups are conducted in a timely manner . Excellent written communication skills. Strong problem-solving and analytical abilities. Customer-centric attitude and empathy. Qualifications Proven experience in a customer support role, particularly with digital channels. High school diploma or equivalent. IMMEDIATE JOINERS preferred.

Responsibilities: Ind AS Expertise & Application: Apply in-depth knowledge of Indian Accounting Standards (Ind AS) to all audit engagements, ensuring full compliance and accurate financial reporting. Financial Statement Preparation: Prepare Ind AS compliant financial statements , ensuring they accurately reflect the financial position and performance of the audited entities. Accounting Treatment & Disclosures: Ensure all accounting treatments and disclosures in financial statements are meticulously performed and presented as per the requirements of Ind AS . Audit Execution: Conduct statutory audit procedures in accordance with auditing standards, focusing on verifying financial records, internal controls, and compliance with statutory requirements. Documentation: Maintain comprehensive and accurate audit documentation, including working papers and audit findings. Issue Identification & Resolution: Identify any discrepancies, non-compliance, or material misstatements in financial records and facilitate their resolution with clients. Client Communication: Communicate effectively with clients regarding audit progress, findings, and recommendations. Required Skills: In-depth knowledge of Ind AS . Ability to prepare Ind AS financial statements . Proficiency in working under various Ind AS . Expertise in accounting treatment and disclosures as per Ind AS . Strong analytical and critical thinking skills. Excellent attention to detail and accuracy. Good communication and interpersonal skills.

As an integral part of Allegion, you will play a key role in managing the processes related to online activity tracking from multiple websites. Your responsibilities will include ensuring data integrity, documenting tracking standards, troubleshooting and debugging analytics implementation, and collaborating with both marketing and development teams to support them with analytics tracking. You will be actively engaged in projects to ensure that analytics solutions align with business requirements and will deliver clear and actionable recommendations to enhance the customer experience. Generating reports, providing insights, and recommending optimizations based on data analysis will be a crucial part of your role. Additionally, you will provide guidance for developing a tagging framework, offer QA support, and proactively identify issues and propose resolutions in collaboration with key business leaders. Furthermore, you will be responsible for managing the implementation and tracking of digital marketing initiatives, both current and future. Your contribution will be essential in driving the success of our security solutions and maintaining our commitment to excellence. Allegion plc is proud to foster an inclusive work environment and is an equal opportunity and affirmative action employer. Join us in our mission to create peace of mind by pioneering safety and security for the people we care about.,

Job Responsibilities: Test Execution and Monitoring: Execute various types of performance tests, including load, stress, scalability, and endurance tests, based on established test plans and scenarios. Actively monitor system performance during test execution, meticulously collecting and analyzing key performance metrics from various sources (e.g., application servers, databases, network). Performance Issue Identification: Proactively identify and report performance bottlenecks, anomalies, and potential scalability issues within applications and underlying infrastructure. This includes analyzing response times, throughput, resource utilization (CPU, memory, I/O), and error rates. Collaboration and Remediation Support: Work closely with development, quality assurance, and operations teams to effectively analyze performance problems, diagnose root causes, and support the implementation of remediation efforts. Participate in discussions to understand system architecture and potential impact areas. Documentation and Reporting: Accurately document all phases of performance testing, including test plans, executed scenarios, test results, performance observations, and initial analytical findings. Prepare clear and concise reports that highlight performance trends, risks, and recommendations for optimization. Script Maintenance (Basic): Assist in the maintenance and minor modifications of existing performance test scripts to adapt to application changes or new test requirements. Required Skills: Performance Testing Tools Proficiency: Demonstrated ability to use and execute tests using standard performance testing tools (e.g., JMeter, LoadRunner, NeoLoad, etc.). Performance Testing Fundamentals: Solid understanding of core performance testing concepts, including different types of performance tests, key performance indicators (KPIs), and workload modeling. Data Collection & Analysis: Basic capability to collect and interpret performance monitoring data and metrics. Good to Have: Scripting Knowledge (Java): Hands-on experience with Java, which could be beneficial for developing custom components, scripting logic, or performing basic code analysis in a performance context. JMeter Experience: Direct experience with JMeter for developing, executing, and analyzing performance test scripts. Debugging & Profiling Tools: Familiarity with basic debugging or profiling tools to assist in performance bottleneck identification.

As a Site Supervisor (civil) in the construction industry located in Coimbatore, you will play a crucial role in overseeing site activities and ensuring the successful execution of construction projects. With 12 years of experience and a background in Civil Engineering, you will be responsible for supervising day-to-day operations, monitoring project progress, and coordinating with various stakeholders to maintain safety and quality standards. Your key responsibilities will include supervising site operations and the workforce, ensuring work is completed as per schedule and specifications, coordinating with engineers, contractors, and labor teams, enforcing safety measures, and maintaining cleanliness on the construction site. Additionally, you will be required to ensure timely availability of materials and equipment, prepare and maintain site documentation, identify and resolve site issues in collaboration with the project manager, and provide updates on project status during site meetings. To excel in this role, you must possess a Diploma / B.E. / B.Tech in Civil Engineering, along with the ability to read and interpret construction drawings and technical documents. Strong communication, problem-solving, and team coordination skills are essential for effective performance. You should be willing to work at construction sites and travel within Coimbatore as needed. This is a full-time, permanent position that requires your physical presence at the work location. If you are a proactive and detail-oriented individual with 1 to 2 years of hands-on experience in construction project supervision, we encourage you to apply for this exciting opportunity.,

Technical Director - Salesforce For Product Engineering Location: India - Bangalore Experience: 12 - 18 Years Must Have Salesforce architecture + Director experience Should have experience in app exchange product Experience in International Client Interaction Responsibilities Design and develop Salesforce workflows and user interfaces (Hands-on) Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs. Ability to create prototypes and conduct design workshops Translate business requirements into working Salesforce solutions Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, programming with Lightning Aura Components, and good Knowledge in LWC Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls Handle Data migration, Data import and export automation, Data modeling and Data Security Create technical documentation such as design documents, specifications, software architecture documents, and instructions Analyze design and architectural issues and questions Support and assist management of the project development team Work in a team environment using a structured development process and deliver on time Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management. Desired Skills Excellent written and spoken communication skills. Excellent people management skill, should have handled Multi geographical team Ability to understand client needs. Ability to work independently and be a self-starter. Detail orientation and problem-solving ability. Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions. Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions. Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies. Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects. Ability to coordinate issue identification and resolution between internal and external clients and the development team. Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects. Ability to lead and supervise others. Able to use advanced Excel, PowerPoint, Word and Vision features. Most preferred skills: SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA. Skills: sso,specifications,international client interaction,problem-solving ability,business requirements,apex web services,communication skills,data security,technologies,client needs,salesforce,apex classes,team environment,salesforce architecture,app exchange product,projects,lightning,user interfaces,management,project management,issue resolution,design documents,director experience,system integrations,api,visualforce,salesforce api,quality assurance,technical documentation,salesforce solutions,apex,design workshops,community portal,jira,flex,appexchange deployment,software architecture documents,structured development process,issue identification,data export automation,salesforce workflows,salesforce.com controls,people management,prototypes,data import,data modeling,project,data migration,project development life cycle,business processes,

Role & Responsibility: 1. Cafe Quality Audits: Conduct periodic audits to assess and ensure adherence to operational and quality standards across all cafe locations. 2. System Inventory Reconciliation: Reconcile system-recorded inventory with physical stock to identify discrepancies and prevent losses. 3. CCTV-Based Transaction & Payment Audits: Review surveillance footage to verify transactional integrity and investigate payment-related anomalies. 4. Zero Tolerance Zone (ZTZ) Case Identification: Identify and escalate critical compliance breaches under ZTZ protocols. 5. Fixed Asset Reconciliation: Audit and verify the presence and condition of fixed assets against the asset register. 6. KWP Inventory Checks: Perform audits of KWP (Kitchen Work Procedure) inventories to ensure proper stock management and SOP adherence. 7. Issue Identification & Root Cause Analysis: Proactively identify recurring operational issues and perform in-depth root cause analysis (RCA) to recommend corrective actions. 8. Cash Audits: Regularly audit cash transactions, deposits, and handling processes at store level to ensure financial accuracy. 9. Monthly Management Reporting: Prepare and present comprehensive audit reports, findings, and recommendations to senior management monthly. Required skills: 1. Strong analytical and investigative skills. 2. Proven experience in auditing retail or food & beverage operations. 3. Working knowledge of CCTV audit processes and POS systems. 4. High attention to detail and integrity. 5. Strong leadership and team management abilities. 6. Courage in driving new agendas.