Manager - Strategy & Operations (Founder's Office)

About Credgenics:

Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes in order to facilitate the resolution of stressed assets.

With all major banks and NBFCs as our clients, our SaaS based collections platform helps them efficiently improve their NPA, geographic reach and customer experience.

What we’re looking for:

We seek a highly motivated and detail-oriented individual to join our dynamic team as a Strategy and Operations Associate in the Founder's Office. The ideal candidate will work closely with the Founders and the CoS, gaining a front-row seat to the entire business and contributing to various initiatives and projects across different departments, including strategy, operations, finance, analytics, and more.

Responsibilities:

• Collaborate with the founders to develop and refine the company's overall strategic plan and key strategic initiatives
• Assist in the formulation of business strategies across different functions (Sales, CSM, Marketing, etc) to drive company growth and achieve long-term objectives.
• Identify and evaluate M&A opportunities for the company to aid business growth through inorganic route
• Implement and monitor key performance indicators (KPIs) and customer satisfaction metrics to assess the health of different business functions and take initiatives to boost the performance
• Work closely with various departments to ensure smooth cross-functional collaboration.
• Lead and support special projects as assigned by the founders, ensuring timely and successful completion.
• Develop project plans, allocate resources, and track progress against milestones.
• Assist in maintaining investor relationships and fundraising activities with the founder

Qualifications:

• Bachelor's degree from top-tier institutes
• 2-3 years of experience in consulting or strategy/ operations functions in startups
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
• Proven ability to work in a fast-paced, dynamic environment and adapt to a changing environment
• Strong sense of accountability and initiative-taking

We offer an innovative, fast-paced, and entrepreneurial work environment where you’ll be at the center of leading change by leveraging technology and creating boundless impact in the FinTech ecosystem.